TACKLING CARBON EMISSIONS
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Vodafone is committed to achieving net zero emissions from our own operations by 2028 in Europe, by 2035 in Africa, and across our value chain by 2040.
Digital connectivity has great potential to accelerate emissions reduction and address the impacts of the climate crisis. According to the World Economic Forum, digital solutions are estimated to have the potential to cut global greenhouse gas emissions by up to 20% by 2030.
We believe technology is key to the next era of industrial growth - building a healthy and competitive economy that is cleaner, less wasteful, more renewable and more sustainable. By providing technology and connectivity, Vodafone is enabling and empowering others to reduce the emissions that contribute to climate change, protect nature, use natural resources more efficiently and waste less.
GOALS
2028 Net zero operations in Europe
2035 Net zero operations in Africa
2040 Net zero across our global value chain
Progress: 84% reduction in our own operations emissions since 2020
Our path to net zero
Setting ambitious goals is not enough. We must plan and execute actions to achieve them. Vodafone’s first published climate transition plan sets us on the pathway to net zero. It outlines our objectives, strategy and governance for reducing emissions over a three year period in line with our climate targets and how we plan to manage our climate-related risks and opportunities to build climate resilience into our business.
Achieving net zero in our operations
As demand for digital connectivity grows, so too does the need to optimise energy efficiency and transition from fossil fuels to renewables. At Vodafone, the biggest driver of our operational emissions (Scope 1 & 2) is the burning of fossil fuels to generate energy to run our networks.
We strive to reduce these emissions through a continued energy efficiency drive across our mobile and fixed-line networks. We are phasing out the use of fossil fuels and increasing renewable energy sources for stationary equipment and vehicles. We also carry out proof of concepts to test innovative solutions and technologies to help us transition towards a fully renewable network.
How we match 100% of our grid electricity with renewable sources
Powering our network requires 4000 GWh of electricity annually. That's about the same amount of electricity as it takes to power the city of Dublin for a year. We want to use our role as a buyer to demonstrate market demand for renewable electricity and encourage the growth of the renewable energy sector in the regions where we operate.
In 2025, we are proud to have matched 100%1 of the grid electricity purchased and used in our global operations with electricity added to the grid from renewable sources. We achieved this target by increasing our use of power purchase agreements (‘PPAs’) and purchasing renewable energy certificates (‘RECs’) in markets where they are available. These agreements and certificates verify that electricity has been added to the power grid by renewable generators, like wind turbines and solar panels. Additionally, Vodafone has successfully engaged with governments and utility providers to establish innovative agreements and market mechanisms like our renewable electricity agreement in Egypt. These groundbreaking electricity arrangements are helping to reveal new ways that companies can support the development of the renewable electricity sector in the emerging markets where we operate.
However, not all countries have market systems set up to offer renewable energy market agreements or certificates to corporate buyers. This is the case in some of the markets where we operate (Albania, DRC, Greece, Lesotho, Mozambique, Romania and Tanzania). In these countries, we match our grid electricity use with renewable generation in grid-connected markets in the same regional power pool. Regional power pools are enabled by grid interconnections, which transcend national borders. By purchasing renewable electricity in neighbouring grid-connected countries, Vodafone demonstrates market demand for renewable energy, which signals to governments and policymakers that companies support the development of the renewable electricity sector in these regions. There is also one location (North Cyprus) where we operate where it is not feasible to match our electricity use with renewable sources, because there is no energy attribute tracking system in place and no grid connection to a market where such a mechanism exists.
Whilst we’re pleased to match the vast majority of our grid electricity use with renewable sources, we see this as a milestone on our journey to supporting the renewable energy transition. As a member of RE100, we seek to source 100% of all electricity we use from renewable sources. Currently, some of our network operations continue to rely on stationary power generators not yet connected to the electricity grid, and we operate in markets where market mechanisms are not yet available to purchase RECs. This means that we’ve not yet achieved our RE100 target, but we’re committed to progressing further towards this as part of our climate transition. We are continuing to address this issue through increased use of on-site renewable generation (where feasible) and the replacement of diesel generators with alternative fuels and/or batteries. By doing so, we hope to accelerate the decarbonisation of electricity in Europe and Africa and encourage the production of renewable electricity.
- Correct to zero decimal places. Less than 0.2% of electricity we use is not matched with renewable sources because credible renewable electricity purchasing mechanisms are currently unavailable in the locations where this electricity is used and these locations are not grid-connected to any markets where such mechanisms are available.
| Workstream | Description | Milestones | Examples |
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| Energy efficiency | We improve energy efficiency and optimise energy use across our infrastructure assets and estate by modernising our networks, reducing electricity consumption, making improvements in network configuration, consolidating parts of our fixed network and data centre estate, and implementing ISO50001 certified energy management systems across our markets. |
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We pioneered two smart energy initiatives to manage our energy storage and feed into the grid balancing service. Find out more here. In Romania, Vodafone installed new Open Radio Access Network (RAN) sites in 20 cities across Romania to give customers a highly responsive network with improved energy efficiency. Find out more here. |
| Alternative fuels | We connect our base stations to the electricity grid where economically feasible, so that we can rely less on power generators. Where this is not yet possible, we develop proof of concepts and conduct research to find alternative low or zero-carbon sources of power. |
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| On-site renewables | We increase the number of sites across our mobile access and fixed line networks and property estate with on-site renewable electricity generation and power storage. Ultimately, we aim to develop scalable renewable generation solutions designed to meet the needs of our distributed network sites and operations. |
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In South Africa, Vodacom’s campus was awarded with a 5-Star Existing Building Performance (EPB) certification for using 25% solar energy for its power consumption. Find out more here. In Germany, Vodafone announced a new plan to increase the share of self-produced energy through solar power. Find out more here. |
| Fluorinated gas (‘F-gas’) strategy | We seek to reduce the accidental release of F-gases by improving the maintenance and operation of our cooling and fire suppression systems. We are also transitioning to lower global warming potential (GWP) gases where possible. |
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| Electrical Vehicles (EVs) fleet in Europe | We aim to transition from using diesel and petrol fuel in company vehicles (internal combustion engines) to using electric vehicles (EVs) powered by electricity from renewable sources. |
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| Renewable electricity purchasing | We aim to match more of the electricity we use with renewable energy certificates, with an increasing proportion purchased directly from renewable generators via power purchase agreements (PPAs), in accordance with our RE100 commitment. Purchasing renewable electricity is particularly challenging in markets where renewable energy market mechanisms are less mature. To support the development of the African renewable energy market, we aim to innovate and scale up new models of renewable energy purchasing in our African markets.Ultimately, the objective of our renewable electricity procurement programme is to support the transition from fossil fuels to renewables. As the renewable energy market evolves, we will continue to seek new ways of supporting that transition through our procurement practices. |
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Working with our partners towards net zero across our value chain
90% of our emissions are generated through activities in our value chain (Scope 3). These emissions are more challenging to reduce as they originate from the production of goods and services that we buy (upstream), the use of our products or services by customers (downstream) and the activities that we finance through our investments. Although these activities are not within Vodafone’s direct operational control, we recognise that they are essential to our business model and that we play a role (as a customer, supplier and investor) in influencing our value chain to reduce their emissions.
We strive to drive emission reductions across our value chain through supplier engagement, telco industry partnerships and sustainable procurement practices. We also encourage our customers to make lower-carbon choices through our services that encourage circular practices and reducing the lifecycle carbon footprint of the digital technology products and services we provide.
How we help our customers decarbonise
We help our enterprise customers accelerate their journey towards net zero.
- Our Device as a Service solution provides the tools, technologies, processes and policies that collectively keep their organisations secure and ready to embrace change.
- Vodafone Telecoms Reporting provides a suite of telecoms management services built on a cloud-based platform for centralised reporting. Customers can monitor their business’s mobility usage, optimising resources and energy use.
- Device Lifecycle Management helps customers reduce the impact of the devices they lease from us. We manage device redeployment, refurbishment or recycling. It leads to savings of approximately 44 kgCO2e per phone and 82 kgCO2e per tablet by avoiding the production of new devices. For each leased device, an equivalent number of scrap devices destined for landfill are collected and recycled sustainably.
- Our V-Hub Platform provides advice on sustainable practices for SMBs to make their business more resilient to future regulations and trends. Helping to accelerate innovation and create change.
Harnessing the power of technology for net zero
We believe in the power of connectivity and digital services to strengthen the resilience of economies. Through our mobile and fixed networks, we deploy technology that can facilitate the efficient use of resources and solutions solutions to help customers reach net zero.
Our leading IoT connectivity supports products that enhance road safety, monitor driving behaviour and offer eco-driving scoring, usage optimisation, remote maintenance and customised solutions. Through the use of our digital products and services, we have helped to avoid 116.5 million tonnes of greenhouse gas emissions since 2020, which represents 141 times the emissions generated from our own operations in 2024. Our 200 million IoT connections also help 53.5% of our customer reduce their emissions.
Our partnership with Controlant, a logistics solutions company, reduced the waste of perishable medicines in the pharmaceutical supply chain and helped distributors avoid unnecessary carbon emissions from redelivery. The solution helped to avoid 15% of CO2e per box of medicine delivered compared to industry averages. Read more about this exciting partnership here.
| Workstream | Description | Milestones | Examples |
|---|---|---|---|
| Carbon data analytics | We seek to improve the quality of our Scope 3 data through industry collaboration and the development of internal organisational processes and systems capability. Building our carbon data analytics capabilities is an important foundation for data-driven management decision-making and the future development of our decarbonisation strategy. |
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The Joint Alliance for Corporate Social Responsibility (JAC) is a not-for-profit association of telecom operators dedicated to developing Corporate Social Responsibility (CSR) across the Information Communication Technology (ICT) supply chain. JAC assesses, verifies and implements CSR while sharing resources and best practice to develop long term supply chain sustainability. Find out more here. |
| Key supplier engagement | We aim to engage with our key suppliers to align their climate ambitions with ours and accelerate the implementation of their decarbonisation plans.We also seek to consider supplier climate ambitions, plans and performance during the procurement and supplier selection process. |
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Tomorrow Street – a joint venture between Vodafone Group and Luxembourg’s national technology incubator, Technoport – accelerates leading-edge technology by partnering with young, innovative companies and helping them grow across Vodafone’s global ecosystem. Find out more here. |
| Investment company engagement | We seek to support the companies we invest in to develop, implement and, if possible, accelerate the decarbonisation of their networks and operations. |
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| Longer lifetime devices | We establish services that extend the lifecycle of devices, such as repair, insurance and trade-in. |
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Find out more about our approach to circular devices here. |
| Lower-carbon devices | Where possible, we consider the carbon footprint in the design of our own products and devices (such as customer premises equipment ('CPE') and TV set-top boxes). |
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Vodafone received an award during DTW23 for its Energy Efficiency Challenge Moonshot Catalyst, which empowers communications service providers to create, launch and promote lower carbon offers. Find out more here. |
| Device manufacturer engagement | We engage with original equipment manufacturers through industry forums and seek to align with them on climate ambitions and plans. |
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Find out more about our approach to circular devices here. |
| Raising consumer awareness | We communicate with our customers to encourage them to choose lower-carbon and more energy efficient devices, and to use them in ways that reduce emissions during the use phase of these devices. |
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Vodafone Business in the UK created a carbon calculator in the UK to provide business customers with data on the GHG emissions impact of our key products and services. Find out more here.This year, Vodacom relaunched the Tweak App, and application designed to help employees reduce their carbon footprint and contribute positively to the environment. This app aims to make sustainable living both effortless and rewarding for Vodacom employees. Find out more here. |
Building climate resilience into our strategy
As a fixed and mobile network operator, we have a large number of assets and infrastructure spread over a wide geographical area in all of the markets in which we operate. This means that our business is exposed to climate change impacts and transition risks across Europe and Africa.
We manage climate-related physical risk associated with our assets and infrastructure by building and strengthening resilience into the key stages of each asset’s life cycle, from acquisition to maintenance. We believe that decarbonising our business model and improving energy efficiency will help minimise our exposure to transition risks.
Responding to floods in Germany
In recent decades, Germany has seen an increase in the frequency and severity of floods due to climate change and land use. These have caused significant destruction and disruption in the country, and continue to pose risks to our infrastructure.
In June 2024, significant flooding occurred in Southern Germany, striking the most in Baden-Württemberg and Bavaria with water level rises of up to 10 metres. A smaller flood also occurred in September in the Saxony region. Vodafone Germany was directly affected by these extreme weather events and experienced substantial damage to its cable networks.
Restoring our network
To restore the affected network quickly and safely, we mobilised departments across the business, such as field services, network management teams and crisis management teams, and disseminated information across the wider business. On the ground, we deployed our teams to assess the damage and repair the network equipment. During this process, we utilised our mobile RAN trailers, a disaster recovery truck containing all necessary equipment and power backup solutions to optimise network repair. Where additional support was needed, we collaborated with our external partners to undertake more complex repairs, for example in the excavation and rebuilding of our lines. We also liaised closely with energy providers to accelerate the restoration of our network’s power.
As a result of this coordinated approach, Vodafone Germany was able to promptly repair damaged assets and operationalise the network. Throughout the repair process, we took necessary measures to ensure that customers, authorities and local communities were kept informed of the impact on their internet access. To build our climate resilience and prepare for the occurrence of similar events in the future, Vodafone Germany is looking to integrate predictive monitoring using rain and weather forecasts in its network management processes.
Supporting affected communities
As part of Vodafone Foundation’s Instant Network Emergency Response (INER), we reached out to local authorities to offer our support in reestablishing connectivity in affected areas. Our Instant Network teams are deployed across the world at short notice to help displaced people struggling without connectivity, most commonly those affected by natural disasters, but also refugees.
In this instance, the German local authorities did not require the INER’s support. However, Poland was also affected by the floods in September, leading to the deployment of INER teams in affected regions. The team provided connectivity to seven different places in total over the course of a week. From a school in the devastated town of Stronie Śląskie, drafted into service as both a distribution hub for emergency supplies, as well as a base and dorm for first responders, to a farm acting as a base for attempts to reach remote villages that had been cut off from the wider world by the floodwaters.
| CTP workstream | Description | Milestones | Examples |
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| Transparency & disclosures | We aim to regularly communicate our progress in delivering this transition plan to our external stakeholders. |
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| PPAs | We aim to manage our exposure to energy price volatility by increasing the proportion of electricity that we purchase through long-term power purchase agreements (PPAs) in Europe. |
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| Climate related policy | We aim to contribute towards system-level change that will result in the acceleration of the renewable energy transition and the economy-wide transition to net zero by encouraging and supporting policies that improve the commercial and/or technical feasibility of Vodafone’s climate transition and by ensuring regulatory compliance with sustainability related regulations. |
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| Sustainability by design | We aim to integrate environmental criteria into the product designand development process for our own CPE and TV set-top box devices. |
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Vodafone’s TV 3 (Giga TV Home) and TV PLAY (GigaTV Home Sound) Set Top Boxes were the first products worldwide to obtain the Green Product Mark by TÜV Rheinland in 2024. Find out more here. |
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