Digital Services & Experiences Investor Briefing

Leading digital services & outstanding experiences

We are building deep & trusted customer relationships in our core connectivity products, through leading innovation in digital services, as part of our transformation into a new generation connectivity and digital services provider.

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Connecting people, places & things for a better future

Presentation videos

Deep & trusted customer relationships

We have deepened relationships with consumers over the last 3 years;
The expectations of consumers are evolving;
Leveraging group scale to improve customer loyalty further;
Trusted relationships underpin our revenue growth & productivity gains.

Leading digital consumer services

We have compelling growth opportunities in adjacent digital services;
We have the commercial & technical capabilities to deliver;
We are developing scalable digital platforms for key growth areas;
Our digital platforms have an attractive economic model.

The leading FinTech in Africa

We built the leading FinTech platform in Africa;
We have a strong opportunity to extend our leading position;
Our economic model is highly attractive;
We have a clear strategic roadmap for growth.

The global IoT connectivity leader

We built the leading global IoT connectivity business;
The addressable market opportunity is compelling;Significant benefits from scalable platforms & services;
Our economic model is highly attractive.

Case study videos

Topics ranging from brands, mass personalisation of marketing, AI-enabled customer service, Vodafone TV, Vodacom financial services, M-Pesa, and IoT solutions.