KEY PERFORMANCE INDICATORS
We measure our success by tracking key performance indicators that reflect our strategic, operational and financial progress and performance. See below our financial results, our performance against our strategic priorities and our progress to empower people, protect the planet and maintaining trust
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Notes:
1. The results for the year ended 31 March 2024 exclude Vodafone Spain and Vodafone Italy and therefore, except as otherwise described, the results for the year ended 31 March 2023 and 31 March 2022 have been re-presented to reflect that.
2. These are non-GAAP measures. See page 235 of the Annual report FY24 for more information.
3. Operations in Italy and Spain have been classified as discontinued operations in line with ‘IFRS 5 - Non-current Assets Held for Sale and Discontinued Operations’. All remaining operations are reported as continuing operations. This disaggregation of information has been reflected in all comparative periods.
4. Based on coverage in Africa, including Egypt.
5. Includes 100% of data relating to Vodafone Ziggo.
6. Includes Vodafone Italy and Vodafone Spain.
7. Includes 100% of data relating to Safaricom.
8. The avoided emissions for 2022 have been restated to 13.5 million tonnes CO2e (previously 15.6 million tonnes CO2e) resulting from the incorrect calculation of emissions avoided in fleet management solutions.
9. Total Recordable Incident Rate (‘TRIR’) is an industry-standard calculation that is based on the assumption that 100 employees work a combined 200,000 hours p.a (equivalent to 40 hours per week, for 50 weeks of the year per employee).
10. Includes direct taxes, non-taxation based revenue mechanisms, such as payments for the right to use spectrum, and indirect taxes collected on behalf of governments around the world, excludes joint ventures and associates. The FY24 figure will be finalised during FY25. For more information, refer to our Tax and Economic Contribution reports, available at: vodafone.com/tax.
11. Unique suppliers based on suppliers’ ultimate parent company.
12. Excludes Vodafone Automotive.
13. Joint Alliance for CSR.