MISSION
Our mission is to connect everyone
We address Environmental, Social and Governance (ESG) topics through our mission, with the goal of enabling an inclusive, sustainable and trusted digital society. We are evolving and embedding our purpose strategy across our business, with a focus on protecting the planet, empowering people and maintaining trust in a digital society.
Empowering People
We want everyone to fully benefit from the digital society, regardless of who they are or where they live.
Closing the digital divide
We are implementing new technology to roll out our network to rural locations and increase access to smartphones in our markets.
Supporting communities
We provide relevant products and services to address societal challenges such as gender equality, financial inclusion and digital skills, increasing productivity and enabling small businesses to thrive.
Supporting vulnerable communities
We provide connectivity and services to refugees, those experiencing abuse or poverty, and after natural disasters.
Protecting our Planet
We help to protect our planet by reducing our environmental impact and helping society decarbonise.
Net zero
We are working to reach net zero emissions across our full value chain by 2040.
Enablement
We aim to enable our customers to reduce their own carbon emissions by 350 million tonnes between 2020 and 2030.
E-waste
We are driving action to ensure our network and device waste is reduced, resold or recycled.
Maintaining Trust
Maintaining trust with our customers, employees, suppliers and the societies we serve is at the heart of everything we do.
- Customers trust us with their data and maintaining this trust is critical.
- We create a safe and inclusive environment for our colleagues.
- We are committed to ensuring that our business operates ethically, lawfully and with integrity.
- We collaborate with our suppliers to promote sustainable and responsible business practices, throughout our entire value chain.
Materiality assessment
We approached the materiality assessment as an extension of our ongoing work; consolidating impacts, risks and opportunities already recognised across our operations through a structured process. We continue to strengthen our approach to ESG, driving alignment with commercial strategies and developing strong governance throughout the organisation in preparation for future reporting under the Corporate Sustainability Reporting Directive (‘CSRD’) and UK Sustainability Reporting Standards (‘UK SRS’). Our reporting is prepared using a reporting boundary for our own operations consistent with our financial statements. In addition, we include information on material value chain components.
To read more about our approach to materiality and ESG reporting please see our Annual Report.
Governance
ESG is integral to our operations, reinforced by our ESG governance framework. We continue to enhance this framework to drive the effective delivery of our ESG initiatives while meeting evolving regulatory and reporting requirements. Our ESG governance model embeds environmental, social and governance considerations into our day-to-day management, while maintaining Board oversight. Our ESG governance model complements our broader governance structure, which facilitates effective decision-making and supports strategy delivery.
To read more about our ESG governance framework please see our Annual Report.
Our impact by country
We embed our ESG pillars and goals everywhere we operate around the world. Find out how Vodafone's local markets are working towards our goals by clicking on a country.
OUR IMPACT
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Advancing the SDGs through Digital Transformation
The United Nations’ Sustainable Development Goals ('SDGs') are a global call to action - but progress is at risk. Climate change, conflict, and economic disparity threaten to reverse gains. Digital connectivity and technology are powerful tools to bridge these gaps, creating opportunities for education, employment, and sustainable growth.
At Vodafone, we are committed to using our technology, services, and partnerships to accelerate progress towards the SDGs. From expanding mobile connectivity in underserved areas to pioneering digital financial services, we are shaping a more inclusive and sustainable world.
Partnering for scale and impact
Achieving the SDGs requires collaboration. Vodafone partners with governments, businesses, and NGOs to develop scalable, high-impact solutions. Initiatives like the UN International Telecommunications Union's Partner2Connect and our work with WWF to encourage a more circular economy for mobile devices highlight our commitment to sustainable innovation.
Vodafone is a founding member of the International Telecommunication Union's (ITU) Partner2Connect Digital Coalition (P2C), a multi-stakeholder alliance launched in September 2021. P2C aims to bridge the digital divide and accelerate progress toward the United Nations' Sustainable Development Goals around ('SDGs') by fostering meaningful connectivity and digital transformation.
Vodafone has donated over 1 million phones through its partnership with WWF, supporting the "One Million Phones for the Planet" campaign.
