Scientific

We follow the scientific evidence

We follow current scientific evidence to ensure our services and products meet safety limits and comply with standards and laws. We monitor peer-reviewed research and update our Group Electromagnetic Fields (EMF) leadership team when evidence changes. Our quarterly-meeting EMF team monitors all policies and practices.

Nature

We are committed to

Collaboration

Actively collaborating with industry bodies to contribute relevant evidence to the understanding of mobile technology

Peer reviewed evidence

Supporting open and fact-based debate on peer-reviewed published scientific evidence

Best practice

Implementing best practice and complying with applicable laws in the countries where 
we operate

Health and safety

The health and safety of all of our employees, customers and the public

How your phone works

Conversion

Your mobile device converts voice and data messages into radio waves, part of the electromagnetic wave spectrum.

Transmission

The radio waves are transmitted as electrical signals through a network of base stations.

Receiving

Each station has a cabinet and antennas to send and receive communications. Antennas are usually fixed to a mast or tower – which is just a support structure.

Relay

Base stations relay your signal through cables – or a microwave connection – to a core switching centre, where it’s routed to its destination using the same technology.

what happens
Phone

How mobile phones work

What happens in 
your phone?

Find out what happens when you make a call or send a message from your mobile phone. And how the technology works, from mast to device.

Key topics

We are absolutely committed to ensuring the health and safety of our employees, customers and the communities in which we operate. Our vision is to lead within the industry in responding to public concerns about mobiles, masts and health by demonstrating leading-edge practices and encouraging others to follow. We have defined governance and policies to deliver on this commitment.

Signals

How signals are transmitted

Your mobile uses radio waves to transmit signals to a network of base stations. These waves are part of the electromagnetic wave spectrum and travel at the speed of light.

When using your mobile device to go online, it transmits your request to access content as radio waves, converting them into electrical signals. These are processed through a network of base stations and cables to the core switching centre. The centre sends content back to your device as electrical signals via your nearest base station, which transmits them to your mobile device. Your phone then converts the signals back into text, pictures, sound or video. Antennas need to relay your communications from a raised position on a mast to reduce obstacles that can interfere with the signals.

When demand on our network is high, we may add radio antennas to a base station. While most people welcome the improved coverage this brings, installing new stations or antennas can generate questions from local communities, usually about the visual impact of base stations and masts, or about the health effects of stations. We are committed to addressing those concerns openly and transparently.

Radio

Radio waves and your health

Our mobile devices and base stations operate well within the guidelines set by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). This is an independent advisory body working with the WHO. The guidelines use substantial safety margins and are designed to protect everyone, regardless of their age.

While a mobile device is used close to the human body, a small amount of energy from the radio waves is absorbed and converted into heat. Scientific research has concluded that a temperature rise of up to 1°C is safe for the body and our normal biological processes cool us down. The vast majority of experts, including the World Health Organization (WHO), agree that mobiles, operated in line with international guidelines, do not produce enough energy, and therefore heat, to cause long-term changes in the body.

WHO periodically reviews the science and is conducting a health risk assessment from exposure to radio frequencies, covering the entire radio frequency range, including 5G, to be published by 2022. WHO will review scientific evidence related to potential health risks from 5G exposure as the new technology is deployed, and as more public health-related data become available.

Sceintific

Scientific evidence

Our mobile devices and base stations operate well within the guidelines set by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). This is an independent advisory body working with the WHO. The guidelines use substantial safety margins and are designed to protect everyone, regardless of their age.

While a mobile device is used close to the human body, a small amount of energy from the radio waves is absorbed and converted into heat. Scientific research has concluded that a temperature rise of up to 1°C is safe for the body and our normal biological processes cool us down. The vast majority of experts, including the WHO, agree that mobiles operated within international guidelines do not produce enough heat to cause long-term changes in the body.

There is no evidence to convince experts that mobiles or base stations carry any risk to human health when operating within these international safety limits. WHO agrees with other authorities that exposure to radio frequency fields from mobile devices, within international guidelines, does not harm people. WHO will continue to review the science relating to mobile phone exposure, including from 5G. Vodafone closely monitors all such research and views of bodies such as WHO. 

Leadership

Our EMF leadership team

Our Group EMF (electromagnetic field) leadership team includes experts from our technology, health and safety, and enterprise teams, plus experienced representatives from our local markets. The Group EMF team set our strategy on mobile technology and health, and they also oversee compliance across our operating businesses. The team meet four times a year and report twice a year to the Group Executive Committee and the Vodafone Group Board on developments in science, policy and compliance.

We formally review compliance with our Group EMF policy across all our local markets, which may involve addressing areas of partial or non-compliance. We also assess compliance in-depth for one market in Europe and one in Africa each year, with findings reported to the Group Audit and Risk Committee. EMF leaders in each operating country manage compliance with our group policy locally. They also meet annually to share best practices.

Is 5G safe to use?

Yes. Just like any mobile technology, or others such as TVs, WiFi routers, hairdryers, radios or microwave ovens, 5G is covered by national and international exposure guidelines and regulations. There has been scientific research on mobile frequencies for decades, including those used by 5G. Providing exposure is within the guidelines, and the consensus is there’s no adverse impact on health.

Vodafone’s masts fully comply with national guidelines, and we continually monitor to ensure we meet all regulations. In addition, all the phones we sell are rigorously tested to ensure they comply with international safety guidelines.

Most countries set their national regulations based on international guidelines from the International Commission on Non-Ionizing Radiation Protection (ICNIRP).

ICNIRP’s guidelines are based on reviewing thousands of separate pieces of scientific research, and apply in the same way to 5G as they do to existing 2G, 3G and 4G technologies – and other radio frequencies used by radio and TV.

In March 2020, following an extensive review of the best science currently available, the independent body ICNIRP updated the international safety guidelines that provide protection from exposure to EMF from mobile devices and networks.

Although ICNIRP made several minor adjustments to its 1998 guidelines, the review confirmed that there are no adverse effects on human health from radio frequencies used by mobile technologies, including 5G, if exposure is below these guidelines.

The World Health Organization says “A large number of studies have been performed over the last two decades to assess whether mobile phones pose a potential health risk. To date, no adverse health effects have been established as being caused by mobile phone use.”

ICINIRP

There is no credible scientific evidence linking 5G or mobile technologies to the spread of Coronavirus.

The international standards body ICNIRP considers all potential impacts on human health relating to mobile phone frequencies including 5G. Following an extensive review of the best science currently available, in March 2020 ICNIRP confirmed that there are no adverse effects on human health from 5G frequencies if exposure is within their guidelines.

The European Commission published a statement on their Fighting Disinformation pages, ‘There is no connection between 5G and COVID-19. The Coronavirus is a virus that is spread from one person to another through droplets that people sneeze, cough or exhale. 5G is the new generation of mobile network technology that is transmitted over non-ionising radio waves. There is no evidence that 5G is harmful to people’s health.’

WHO myth busters on Covid-19

World Health Organization

No. We are always looking to make the most efficient use of masts and infrastructure, so wherever possible we look to upgrade existing sites with new antennas first.

With the addition of 5G transmitters, the total exposure to radio waves will remain very low relative to the international exposure limits. There may be a small localised increase when 5G is added to an existing site or when coverage is provided in a new area, however, all mobile technologies, including 5G, are designed to minimise power and with it exposure to radio waves.

5G handsets, as they become available, comply with stringent testing standards that cover all the frequencies they can operate at, and at their maximum power.

Mobile

New 5G masts are subject to the same planning requirements and permissions as current masts.

No, they are approximately the same size as existing antennas, although some of them look slightly different. Where possible, we will add 5G antennas to existing 3G /4G sites or in some case may replace existing 3G or 4G antennas. In a small number of cases, the mast itself may need to be upgraded.

Millimeter wave (mmWave) frequencies are typically in the 24-86 GHz range, and today are used for satellite and point-to-point radio links. They can also be used for providing very fast links as part of the network deployments in specific locations such as busy urban areas, stadiums and airports.

At these frequencies, radiofrequency energy is absorbed superficially by the body, mostly by the skin. The biological effects of these frequencies have been the subject of several studies and more are underway using millimetre wave exposures.

The international guidelines extend to 300 GHz and in a recent statement the European Commission said ‘The strict and safe exposure limits for electromagnetic fields recommended at EU level apply for all frequency bands currently envisaged for 5G’.

The word radiation is sometimes associated with illness and cancer, but the emissions from mobile phone technology, including 5G frequencies, are not strong enough to do any damage to humans.

Mobile phones transmit signals using a frequency range that is ‘non-ionising’ – at the low end of the electromagnetic spectrum and carrying less energy. At its worst, non-ionising radiation can cause cells to vibrate - which can be experienced as heat. It doesn’t change the structure of cells or cause lasting damage, unlike exposure to ‘ionising’ radiation including ultraviolet light, X-rays and gamma rays.

In any event, mobile operators fully comply with the ICNIRP guidelines or national equivalents to ensure there is no adverse impact on the health of those using mobile phones or living in communities where base stations or masts are located. Measurements have shown that the total exposure from mobile phones or antennas is significantly below the limits set by ICNIRP and accordingly represents no harm to human health.

5G can use spectrum within three key frequency ranges:

  • Below 1 GHz: to support widespread coverage across urban, suburban and rural areas.
  • 1-10 GHz: for a mixture of coverage and capacity. New spectrum in the 3.5 GHz band will be used for 5G services.
  • Above 10 GHz: For ultra-high speed 5G services, typically using ‘small cells’.

Some of these bands are at similar frequencies to existing mobile technologies already in use today, such as 4G. This also means that with a small antenna upgrade, or addition where required, mobile operators will be able to use the same masts currently providing 4G services for 5G as well.

Wave

Some articles have been written about 5G needing much higher radio frequencies and requiring many more masts than current 4G technology.

These articles are referring to millimetre wave (mmWave) technology, which uses frequencies between 24 - 60 GHz. None of Vodafone’s current 5G services use mmWave and we are unlikely to ever use it widely. When we or other operators deploy it, we would still have to ensure that we complied with the international guidelines set by the ICNIRP.

Because the frequencies used for 5G are close to current 4G frequencies, in almost every case mobile operators can upgrade or replace the antennas and use existing masts for both services.

Many national governments have produced regulations in line with the ICNIRP guidelines and introduced regular monitoring. In some countries, such as India, stricter regulations than the ICNIRP guidelines have been implemented, in response to public pressure. We comply with all national regulations, and where there are no regulations we comply with international science-based guidelines from ICNIRP.

European Commission (2019)

“The strict and safe exposure limits for electromagnetic fields recommended at EU level apply for all frequency bands currently envisaged for 5G” (European Commission, 2019)

United Kingdom: Public Health England (October 2019)

“It is possible that there may be a small increase in overall exposure to radio waves when 5G is added to an existing network or in a new area. However, the overall exposure is expected to remain low relative to guidelines and, as such, there should be no consequences for public health.

PHE is committed to monitoring the evidence applicable to this and other radio technologies, and to revising its advice, should that be necessary.”

Germany: Federal Office for Radiation Protection (August 2018)

“If the limit values are adhered to, no health-relevant effects are to be expected according to the current scientific knowledge. However, with regard to the 5G planned use of additional frequency bands in the centi- and millimeter wavelength range, only a few results of the investigation are available. Here the BfS sees still need for research.”
BfS also repeats its existing recommendations for ‘prudent’ use of wireless devices including choosing a low SAR phone.

Finland: Radiation and Nuclear Safety Authority (January 2019)

“In the light of current information, exposure to radiofrequency radiation from base stations will not rise to a significant level with the introduction of the 5G network. From the point of view of exposure to radiofrequency radiation, the new base stations do not differ significantly from the base stations of existing mobile communication technologies (2G, 3G, 4G).”

USA: Federal Communication Commission (FCC) December 2019

“Despite requests from some to increase and others to decrease the existing limits, we believe they reflect the best available information concerning safe levels of RF exposure for workers and members of the general public, including inputs from our sister federal agencies charged with regulating safety and health and from well-established international standards”

Australia: Australian Radiation Protection and Nuclear Safety Agency (March 2019)

“At exposure levels below the limits set within the ARPANSA safety standard, it is the assessment of ARPANSA and international organisations such as the World Health Organisation (WHO) and the International Commission on Non-Ionising Radiation (ICNIRP) that there is no established scientific evidence to support any adverse health effects from very low RF EME [radiofrequency electromagnetic energy) exposures to populations or individuals.”

“Although the 5G mobile phone network is new, limits set in safety standards, our understanding of the evidence of health effects and the need for more research have not changed.”

Yes. ICNIRP’s current international guidelines are applicable to 5G frequencies. ICNIRP’s exposure guidelines cover frequencies from 100 kHz – 300 GHz. There are also international standards for the compliance assessment of 5G networks antennas and devices, which include new approaches for smart antennas and the use of new frequency ranges.

“The ICNIRP RF EMF guidelines have taken the above considerations into account and protect against all potential adverse health effects relating to exposure to RF EMFs from 5G technologies. This includes potential differences in the effect of RF EMFs as a function of age, health status, and depth of penetration, the effect of both acute and chronic exposures, and it includes all substantiated effects regardless of mechanism”

ICNIRP 5G information

Small cells are a type of base station with very low power antennas designed to service a small coverage area with high network traffic, such as bus shelters, train stations and shopping malls.

Measurements on 4G small cells by the French spectrum agency found that levels in nearby areas remained well below the international safety guidelines

GSMA

diagram from GSMA

Small cells are fully compliant with exposure guidelines at all distances so there is no requirement to label them.

International reports

The reports produced by a range of global or regional institutions are shown in reverse chronology, with the latest publication shown first.

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