Artificial Intelligence

We take the responsible use of AI seriously and seek to balance the opportunities and security risks associated with AI. Security teams from across the business are collaborating under the governance of a global responsible AI committee which agrees policy, mitigates threats, and identifies and selects use cases for implementation. All of our work in the AI space is guided by Vodafone Group’s Artificial Intelligence (AI) Framework.

To reduce the risks of misuse, we limit access to public AI applications. We have developed an awareness programme and updated our policies to make it clear to our employees what data must not be shared with public AI applications. We have defined requirements for internal AI application development including risk assessment, designing for transparency and lack of bias, and providing the right degree of human oversight of results.

Find out more about how we work with AI here: Artificial Intelligence