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Q3 FY21 trading update

3 Feb 2021Public Policy news
2 minute read

Return to service revenue growth and FY21 guidance reiterated

  • Resilient trading performance, with service revenue growth of 0.4%* (Q2: -0.4%*)
  • Continued commercial momentum, despite further lockdown measures
  • Germany service revenue growth of 1.0%* (Q2: -0.1%*), with growth across all segments in the market
  • Deepening customer engagement with year-to-date Europe mobile contract churn 1.1 percentage points lower year-on-year
  • Strong demand for high-speed connectivity, with 330,000 NGN broadband customer additions in Europe during the quarter, bringing year-to-date total NGN additions to over 1.1 million
  • Underlying trends excluding the impact from lower roaming and visitors were broadly similar quarter-on-quarter
  • Reaffirming FY21 guidance with Adjusted EBITDA expected to be between €14.4 – €14.6 billion and free cash flow of at least €5 billion (pre-spectrum and restructuring)

Nick Read, Group Chief Executive, commented:

“I am pleased the Group returned to service revenue growth in Q3 as a result of the continued commercial momentum across our business, including our largest market Germany. Our good trading performance underscores our confidence in the outlook for the full year. We have made further progress on our strategic priorities, including the IPO of Vantage Towers in early 2021, which remains firmly on track and will now include our 50% shareholding in the UK towers joint venture with Telefonica.

Our networks have successfully delivered another quarter of record data traffic as many countries continue to endure COVID-19 lockdowns and customers depend on our services. We have achieved this while further reducing our carbon footprint and we are making fast progress towards our important target of having our European networks wholly powered by renewable electricity by July this year.

I continue to be proud of the hard work of my colleagues, and that of the industry more broadly, who have kept societies connected and supported key sectors such as education and healthcare. Vodafone has now contributed over €150 million since the start of the pandemic, through direct contributions and in-kind services to those in need, and we will continue to help society recover and build back stronger.”

Notes to Editors

  1. Service revenue and organic growth are alternative performance measures. See page 8 for further details.

All amounts in the commentary below marked with an “*” represent organic growth, which presents performance on a comparable basis, both in terms of merger and acquisition activity and movements in foreign exchange rates. Organic growth is an alternative performance measure. See page 8 for further details.

Q3 performance summaryQ3 FY21 €mQ3 FY20 growthReported growthOrganic growth1
Service revenue1
Total Europe7,4047,586(2.4)%(1.1)%
- of which Germany2,9122,8831.0%1.0%
Other Markets806891(9.5)%12.3%
Other / Eliminations9194
Total service revenue9,3579,733(3.9)%0.4%
Other revenue1,8442,017
Total revenue11,20111,750(4.7)%(0.3)%

For further information

Vodafone Group, Media Relations

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