Inclusion

Delivering inclusion

We aim to enhance digital inclusion by increasing mobile broadband coverage and access to devices and data for every individual and business, leaving no one behind. For example, in our African markets, our solutions create opportunities for customers via multi-channel access to financial services. In FY25, we reached our financial inclusion target of connecting 75 million customers to financial inclusion services by 2026, one year early.

Customers

Empowering our customers

We strive to provide the products and services that help individuals and businesses achieve their potential. Many SMEs struggle to access the resources they need to compete in an increasingly digital market. Our tailored services, such as skills and advisory platform V-Hub, offer resources and guidance that help them drive innovation, efficiency, digital transformation, and customer engagement. 

Tackling

Tackling social problems

We aim to embed diversity and inclusion in everything we do, including setting policies that support gender parity for ourselves and our suppliers. By spreading connectivity, we support remote, rural and vulnerable communities; for example, those affected by natural disasters. And Vodafone Foundation makes charitable donations and uses technology to help address pressing global problems, such as hate crimes, domestic abuse, education gaps, maternal mortality, and improving responses to emergencies.

 Impactful leadership

 Setting ambitious goals

To expand our network to rural communities, our target is to reach over 95% 5G standalone geographic coverage by 2030, and 99% by 2034.

To enhance gender equality, we aim to increase the women we have in management roles to 40% by 2030 in Europe and Africa.

NEWS

All the latest

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Protecting our customers from cyber threats across Europe and Africa
31 Oct 2025
Empowering People

Protecting our customers from cyber threats across Europe and Africa

4 min read

Discover how Vodafone’s dedicated teams protect customers, fight cyber threats, and keep us connected. Explore their inspiring stories and daily challenges.

Protecting our customers by securing the backbone of connectivity
31 Oct 2025
Empowering People

Protecting our customers by securing the backbone of connectivity

5 min read

Discover how Vodafone’s dedicated teams protect customers, fight cyber threats, and keep us connected. Explore their inspiring stories and daily challenges.

Protecting our customers from the frontline
31 Oct 2025
Empowering People

Protecting our customers from the frontline

6 min read

Discover how Vodafone’s dedicated teams protect customers, fight cyber threats, and keep us connected. Explore their inspiring stories and daily challenges.

Discover more

planet

Protecting the planet

We strive to contribute to the circular economy, achieve net zero emissions in our operations and value chain, and empower our customers to reduce their environmental footprint. 

Trust

Maintaining trust

We constantly strive to maintain the confidence of customers, colleagues and communities by acting ethically, lawfully and with integrity in everything we do.