Vodafone Roaming Hub:
Fast track your roaming footprint

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What if you could accelerate your service rollout?

Customer expectations are on the rise. Enterprises and consumers are looking for a roam-like-at-home experience: inclusive retail pricing, global coverage & consistent quality. Imagine if you could establish roaming agreements with many operators through one hub connection and have those relationships managed centrally!

Building a bilateral footprint takes many years!

It’s not only a long but also expensive process. Some operators find it hard to get others to prioritise their opening requests. If they do, it still takes 9 - 12 months to launch roaming … Not to talk about launching with 300 partners in 150 countries – and managing all aspects of those relationships on a day to day basis!

 

With Vodafone’s roaming hub, you connect once to roam with many:
one contract, one signalling connection, central service openings & monitoring

By signing one agreement with us, you can create relationships with all other hub members, including Vodafone networks. Roaming services can be opened without signing additional agreements. We take care of the operational day-to-day tasks: agreement management, signalling connectivity, incident management, and settlement of IOTs managed through our hub.

How it works

  • Select the hub members you want to open with

    Once connected to our hub, you can open outbound roaming with any hub member:

     

    Networks

    Countries

    Hub members

    163

    117

    GSM footprint

    163

    117

    GPRS footprint

    154

    110

    3G footprint

    154

    110

    CAMEL footprint

    144

    103

    4G footprint

    117

    90

    5G footprint

    9

    8

    VoLTE footprint

    1

    1

    LTE-M footprint

    3

    3

    NB-IoT footprint

    7

    4

  • Request outbound roaming with the selected operators

    Our ‘friendly opening policy’ gives you the maximum outbound reach:

    • In the bilateral world, it’s often hard to get other networks to prioritise your opening requests.
    • Vodafone hub members agree to process opening requests from other hub members. In return, you commit to new inbound opening requests you receive yourself.

  • We manage the service opening process

    • Exchange of SIM cards of both operators
    • SIM card implementations
    • Scheduling and testing
    • Troubleshooting, if needed
    • Validation
    • Commercial launch

  • We take care of the financial settlements

    The financial settlement is simple:

    • In the bilateral world, you exchange invoices and settle with each of your roaming partners separately.
    • On the hub, you receive one monthly bill which covers all roaming events with all your roaming partners on the hub.

  • You can take advantage of our value-added services

    For instance:

    • IPX and Signalling connectivity for cost-effective global coverage
    • Discount negotiations for better wholesale deals & margins
    • Traffic steering for optimal traffic distribution & costs
    • Welcome SMS for better customer experience and regulatory compliance
    • Virtual Home Environment for better customer experience
    • Fraud management for less fraud exposure & costs

    Learn more about our professional services offering 

Enjoy the benefits

Fast time to market

due to fast expansion of your roaming footprint, adding more roaming destinations, more partners per destination & new roaming services

More roaming revenues

due to expansion of your outbound footprint (retail revenues) and of your inbound footprint (visitor revenues)

Lower operating costs

due to simplified roaming setup (one interface for many partners), saving operating expenses for managing bilateral relationships

 

Interested to learn more?
Get in touch with our Sales Team today

Contact us

Trusted partner & global roaming powerhouse

Benefit from our extensive hub footprint:

  • 180+ networks in 135+ countries
  • GSM, GPRS & CAMEL in 120+ countries
  • 4G in 110+ countries
  • 5G in 20+ countries
  • LPWA in 5+ countries

Benefit from our hub & value-added services:

  • Proven hub solution, in market since 2009
  • GSMA OC Compliant
  • Friendly Opening Policy ensures you can build the desired outbound footprint
  • One-stop-shopping thanks to a wide range of value added services

Benefit from our industry leadership:

  • Named as clear leader in 4G roaming, offering more destinations than our competitors (Ovum, 2017)
  • Several industry awards, including a Global Mobile Award in 2015
  • Member of Vodafone group, one of the global communications leaders, founded in 1984

Benefit from our extensive capabilities & know-how:

  • Highly resilient & operator-grade platform
  • Centralised and virtualised suite of platforms
  • High performance workflows (e.g. 4G/5G rollout, traffic steering)
  • 180+ roaming experts across all disciplines
  • Seasoned Operations & Support teams

  • Global reach

    Benefit from our extensive hub footprint:

    • 180+ networks in 135+ countries
    • GSM, GPRS & CAMEL in 120+ countries
    • 4G in 110+ countries
    • 5G in 20+ countries
    • LPWA in 5+ countries

  • Services

    Benefit from our hub & value-added services:

    • Proven hub solution, in market since 2009
    • GSMA OC Compliant
    • Friendly Opening Policy ensures you can build the desired outbound footprint
    • One-stop-shopping thanks to a wide range of value added services

  • Leadership

    Benefit from our industry leadership:

    • Named as clear leader in 4G roaming, offering more destinations than our competitors (Ovum, 2017)
    • Several industry awards, including a Global Mobile Award in 2015
    • Member of Vodafone group, one of the global communications leaders, founded in 1984

  • Capabilities

    Benefit from our fast time to market:

    • Centralised and virtualised suite of platforms
    • High performance workflows across all roaming areas (e.g. 4G/5G rollout, traffic steering, wholesale trading)
    • Big data for network performance & customer experience management

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The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. Any services to be provided by Vodafone Roaming Services S. à r. l. are subject to contract.