Privacy policy
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This privacy statement provides information to help you understand how we collect, use and share your information when you visit vodafone.com.
Last updated: 22 May 2018
In the following privacy policy "we/us" means Vodafone Group Plc; "third party" means someone who is not you or us; and "Vodafone Group" means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital.
Our registered office is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We are registered in England under company number 1833679. Vodafone Group Plc is registered with the Information Commissioner's Office (ICO), registration number Z8088474.
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Information we collect about you
The types of information we collect about you when you visit and interact with this site are:
- Your contact details such as name and email address where you have contacted us through this site; or
- If you have agreed to cookies, data such as your site preferences or language settings. We can also use this information in an aggregate manner to understand how our visitors navigate this site so we can make it better.
When we collect your personal information
We collect your personal information when you:
- Browse and interact with the vodafone.com website; or
- Use our contact forms to get in touch or register your interest.
Vodafone will process your personal data based on:
1. Our legitimate business interests, for example, direct marketing and improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit the Your Rights section of this policy.
2. Consent you provide where Vodafone does not rely on another legal basis. Consent will always be presented separately to you, can be withdrawn at any time and you will be given details on how to change your mind.
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Maintaining this website and providing you with any services requested through it
For example, when you contact us through this site, we’ll use your information to ensure you get the right information and response.
To personalise this website and track its performance
Because of the way this website operates, we may also use information from your browser or browsing activities to personalize the site or route you to relevant information. For example, we may use web-log information, cookies or web beacons in ways that help us maintain some of your site preferences, send you to the right country-specific information or understand how our visitors navigate the site so we can make it better.
You can choose whether or not to allow cookies or web beacons using your browser preferences. To find out more about cookies and your choices, visit the Cookies section of this statement.
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Some of the services or information you can request on this site may come from other members of our corporate family. Therefore, we may share your information with other companies within Vodafone Group (for example, your local carrier). The laws of the countries where these companies are based may not be the same as those in the EU, but your information will be treated with the same high standard of care wherever it’s processed within the corporate family.
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We may need to transfer your information to other Vodafone Group companies (for example, if the information you request is delivered by them) or service providers in countries outside the European Economic Area (EEA). The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway: they are considered to have equivalent laws when it comes to data protection and privacy. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.
If Vodafone sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to EU data protection standards then we will ask the third party to enter into a legal agreement that reflects those standards.
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We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.
Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
The same applies to any third-party websites or content you connect to using our products and services.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.
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Under the law, you have a number of rights that you can exercise free of charge. We have included a summary of these below; if you would like to discuss or exercise any of these, please contact us through the details provided.
Right to correct personal data
If you believe any of the personal data we hold about you is incorrect, you can request we update it.
Right to access personal data
You have a right to request a copy of the information that we hold about you, and how it has been processed.
Right to data portability
In some circumstances, you have the right to receive the personal information about you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to a third party.
Right to object to use of personal data
Where we are processing your data for the purposes of direct marketing, or any legitimate interests that Vodafone is reliant upon, you can object at any time to this processing.
Right to restrict use of your data
In some circumstances, you can request that we temporarily suspend the processing of your data.
Right to erasure
In some circumstances, such as where we no longer have a justifiable reason to continue to process your data, you can request we delete it.
How to lodge a complaint
If you have a complaint, you can contact us on the details provided. We’ll do our best to help but if you’re still unhappy, you can contact the ICO, which is the UK data protection regulator – their details are at www.ico.org.uk.
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This cookie policy applies for cookies described below which may be placed when you visit different pages on the www.vodafone.com domain for example some may be set when you first visit www.vodafone.com and then additional cookies may be placed when you move around the website to subdomains for example www.vodafone.com/business.
This cookie policy does not apply to subdomains of www.vodafone.com that contain its own cookie policy.
In this cookie policy we explain what cookies are, how we use them and how you can manage them for both our site and other websites you might use.
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Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you've used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org. (Please note: This link opens a new window or browser tab).
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We use cookies to make our website work, or work more efficiently. We also use cookies to track what you've done on the site so we can understand what you like and use or don't like and don't use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers' interests and needs.
Our cookies don't hold personal information such as your name. They simply let us find information once you're logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.
To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we're always monitoring and improving how we protect it.
We've put our cookies into the following categories, to make it easier for you to understand why we need them:- Strictly necessary – these are used to help make our website work efficiently;
- Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages;
- Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features; and
- Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you've reached our website. We can also use cookies to identify the parts of the website you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.
First Party Cookies:
First party cookies originate from the same domain as the website you’re currently visiting (in this case, vodafone.com).
Where it appears What it’s called What it’s used for Type vodafone.com _vapi Cookie that contains an session identifier used to authenticate the user and deliver different APIs. 1 careers.vodafone.com JSESSIONID General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. 1 vodafone.com utag_main This cookie name is associated with the Tealium data platform and is used for web analytics. 1 Investors.vodafone.com SimpleSAMLSessionID Cookie used for website session management. 1 vodafone.com OAMAuthnHintCookie Cookie used for website authentication. 1 vodafone.com __utma This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. 2 Vodafone.com __utmb This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. 2 Vodafone.com __utmc This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. 2 Vodafone.com __utmt This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes. 2 Vodafone.com __utmv This is an optional additional cookie set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie is used when site owners create custom visitor-level variables for customising what can be measured. The cookie is updated every time data is sent to Google Analytics. It has a default lifespan of two years, although this can be customised by site owners. 2 Vodafone.com __utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. 2 Vodafone.com _ceir This cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site. 2 Vodafone.com _ga This cookie name is associated with Google Analytics: cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 Vodafone.com _gat This cookie name is associated with Google Analytics, cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. 2 Vodafone.com _gat_UA-16735252-10 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 2 Vodafone.com _gclxxxx Google ad conversion tracking cookie. 2 Vodafone.com _gid This cookie name is associated with Google Analytics. It to stores and updates a unique value for each page visited. 2 Vodafone.com _hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. 2 Vodafone.com dtLatC This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.2 Vodafone.com dtPC This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
2 Vodafone.com dtSa This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. This cookie is used to save action names across pages so that performance can be monitored across pages.2 Vodafone.com mbox Cookie set by Adobe SiteCatalyst analytics software - used for measuring the performance of page content using A/B split testing 2 Vodafone.com rxvt This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. This cookie is used to store two timestamps to determine session length and the end of a session.2 Vodafone.com s_fid This cookie name is associated with the analytics service provided by Adobe's Site Catalyst product suite. It is a used as a 'fall-back' visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. 2 Vodafone.com s_nr Adobe Site Catalyst cookie, stores date of visit and if visitor is new or returning. 2 Vodafone.com s_pers Adobe Site Catalyst cookie. 2 Vodafone.com s_sess Adobe Site Catalyst cookie. 2 Vodafone.com s_vi Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp. 2 Vodafone.com sc.ASP.NET_SESSIONID This cookie name is associated with the SessionCam web analytics application from ServiceTick. 2 Vodafone.com SessionCamTestCookie This cookie is used by SessionCam to help understand how the user interacts with the page. 2 Vodafone.com rxVisitor This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.2 vodafone.com s_lastvisit Stores the last visit by the browser to the site. 2 workswithv.vodafone.com activeVendor Works with Vodafone cookie: recommends products that work with V by Vodafone products. 2 vodafone.com s_lastvisit_s Stores the last visit by the user's browser to the site. 2 investors.vodafone.com DrupalVisitorMobile Cookie used to determine if access to the website has been via a mobile device. 2 Careers.vodafone.com __atuvc This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. 3 Careers.vodafone.com __atuvs This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. 3 Vodafone.com _gd Google Analytics session cookie used to identify user sessions. 3 Vodafone.com _gd Google Analytics session cookie used to identify user sessions. 3 Vodafone.com ELOQUA Eloqua Business Marketing platform - this cookie collects and transfers contact info from webforms to internal databases. 3 Vodafone.com weird_get_top_level_domain SalesForce cookie that determines the preferred language and country settings of the user. This allows the website to show content most relevant to that region and language. 3 events-pre.sp.vodafone.com VF-SID Cookie set by the SMAPI web performance monitoring tool. 3 vodafone.com _ym_d Allows Yandex to collect information to understand a visitor's interaction with the website to improve the experience. 3 www.vodafone.com dtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.3 vodafone.com sc_visit_start Adobe Analytics AppMeasurement cookie. 3 www.vodafone.com sc.InTg Cookie used by SessionCam, a tool for recording user browsing sessions to help identify where improvements in user experience could be made. 3 vodafone.com _hjTLDTest Cookie set by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. 3 vodafone.com _ym_visorc_47238576 Yandex cookie to allow a session replay analytics tool to function correctly. 3 vodafone.com _ym_isad These web analytics cookies, provided by Yandex, are used to collect information about how visitors use the site. Used to compile reports and to help improve the site. 3 vodafone.com dtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.3 vodafone.com timestamp pageview Cookie used to record when the page was viewed in Epoch time. 3 vodafone.com _ym_mp2_substs_47238576 These web analytics cookies, provided by Yandex, are used to collect information about how visitors use the site. Used to compile reports and to help improve the site. 3 vodafone.com sc_ttc A type of web analytics cookie. 3 vodafone.com test This cookie is set by DoubleClick (owned by Google) to determine if the website visitor's browser supports cookies. 4 vodafone.com SAMESITESET Oracle cookie used for the delivery of online marketing services. 4 vodafone.com wa_adform_info AdForm advertising cookie. 4 vodafone.com s_adform AdForm advertising cookie. 4 Vodafone.com _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 4 Vodafone.com _gat_gtag_ Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com _gat_tealium_0 Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com _gat_ Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com aam_uuid Adobe Audience Manager data management platform uses these cookies to assign a unique ID when a user visits a website. 4 Vodafone.com AMCV_*%40AdobeOrg This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier to allow a company to track users across their domains and services. 4 Vodafone.com AMCVS_*%40AdobeOrg This is a pattern type cookie name associated with Adobe Marketing Cloud. The AMCVS cookie serves as a flag indicating that the session has been initialized. Its value is always 1 and discontinues when the session has ended. It is used to allow a company to track users across their domains and services. 4 Vodafone.com ELQSTATUS Cookie set by the Eloqua Business Marketing platform. It is used to recognise unique visitors to website pages and to track the pages they visit. 4 -
Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account, or a video from our YouTube page.
So, when you 'Like' or 'Tweet' an item from our website, these sites may sometimes put cookies on your computer. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.
Affiliates of the Vodafone Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Vodafone Group companies that may be of interest to you. Details of these affiliates – and how to opt-out – are included in the table.
Third parties that may put cookies on our website are
Where it appears What it’s called What it’s used for Type nr-data.net JSESSIONID Cookie set by New Relic: provides a platform for monitoring the performance of web and mobile applications. 2 mc.yandex.ru yabs-sid Analytics cookie used to understand how a visitor uses a website, which are the popular pages, which have issues etc. 2 nebula-cdn.kampyle.com kampyle_userid Medallia website survey/feedback tool cookie. 2 nebula-cdn.kampyle.com kampyleUserSessionsCount Medallia website survey/feedback tool cookie. 2 swiftype.com __st_user_uuid Cookie used for website search. 2 chatlingual.com vodafoneciot.connect.cid ChatLingual cookie: lets support agents communicate instantly with customers in any language. 2 boldchat.com bc-visit-id Cookie set by the BoldChat live chat service. 3 vodafone.de umdid Functional cookie for identification of a user's device. 3 boldchat.com bc-visitor-id Cookie set by the BoldChat live chat service. 3 boldchat.com bc.visitor_token Cookie set by the BoldChat live chat service. 3 highcharts.com __cfduid Cookie used to set a visitor id for CloudFlare to help speed up page load times. However it is set by Highcharts which is used to set-up interactive charts on web pages. 3 js-cdn.
dynatrace.comdtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. 3 fullstory.com dtPC Dynatrace web analytics/performance cookie. 3 tags.tiqcdn.com VF-SID Cookie set by the SMAPI web performance monitoring tool. 3 tags.tiqcdn.com dtPC Dynatrace web analytics/performance cookie. 3 scripts.demand
base.comdtPC Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtLatC Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com rxvt Dynatrace web analytics/performance cookie. 3 script.hotjar.com _hjCachedUserAttributes Cookie used by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. 3 d2oh4tlt9mrke9.
cloudfront.netsc.ASP.NET_SESSIONID Session recording analytics cookie. 3 az416426.vo.
msecnd.netai_user Azure Application Insights cookie used for user tracking. 3 script.crazyegg.com dtPC Dynatrace web analytics/performance cookie. 3 d2oh4tlt9mrke9.
cloudfront.netSessionCamTestCookie Session recording analytics cookie. 3 az416426.vo.
msecnd.netai_session Azure Application Insights cookie used for session tracking. 3 vodafone.es womtp_a2bc Walmeric phone call management tool analytics cookie. 3 tags.tiqcdn.com VF-OPT Cookie set by the SMAPI web performance monitoring tool. 3 thomsonreuters
corporategroupweb.
d2.sc.omtrdc.nets_vi Adobe Analytics cookie used to store the Adobe Visitor ID: set by Thomson Reuters. 3 tags.tiqcdn.com rxvt Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtPC Dynatrace web analytics/performance cookie. 3 fullstory.com rxvt Fullstory cookie used to analyse the visitor browsing experience to help identify issues. 3 script.crazyegg.com rxvt Used by the CrazyEgg analytics tool to understand how visitors interact with a website. 3 js-cdn.dynatrace.com rxVisitor Dynatrace web analytics/performance cookie. 3 vodafone.co.uk dtCookie Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtSa Dynatrace web analytics/performance cookie. The dtSa cookie is used to save user action names, such as Click on Login across different pages 3 d2oh4tlt9mrke9.
cloudfront.netsc.InTg SessionCam web session recording analytics cookie. 3 s7.addthis.com __atrfs AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 s7.addthis.com __atuvc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 s7.addthis.com __atuvs AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 yahoo.com A1 Cookie used by Yahoo for advertising. 4 yahoo.com A1S Cookie used by Yahoo for advertising. 4 yahoo.com A3 Cookie used by Yahoo for advertising. 4 atdmt.com AA003 Atlas Solutions (now owned by Facebook) cookie, used for tracking a user's web activity and target adverts based on profiles generated using Facebook's user data. 4 agkn.com ab Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. 4 serving-sys.com ActivityInfo2 Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 amazon-adsystem.com ad-id Amazon cookie used as part of its affiliate marketing programme. 4 amazon-adsystem.com ad-privacy Amazon cookie used as part of its affiliate marketing programme. 4 adnxs.com anj AppNexus Inc. cookie used by on-line advertising technology and services. 4 atdmt.com ATN Atlas Solutions (now owned by Facebook) cookie, used for tracking a user's web activity and target adverts based on profiles generated using Facebook's user data. 4 yahoo.com B Cookie used by Yahoo for advertising conversion tracking. 4 linkedin.com bcookie LinkedIn Browser ID cookie used when sending requests to LinkedIn. 4 bluekai.com bkdc BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 bluekai.com bkpa BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 bluekai.com bku BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 www.linkedin.com bscookie LinkedIn secure browser cookie used when sending requests to LinkedIn.
https://www.linkedin.com/legal/l/cookie-table4 adform.net cid Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user. https://site.adform.com/privacy-center/adform-cookies/ 4 in.getclicky.com cluid Clicky cookie used to provide web analytics. 4 adform.net CM Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ 4 adform.net CM14 Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ 4 youtube.com CONSENT Cookie set by YouTube to allow the display of embedded videos. 4 quantserve.com d Quantcast cookie used for audience segmentation to provide targeted advertising services. 4 demdex.net demdex This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 demdex.net dextp This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 dpm.demdex.net dpm This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 eloqua.com ELOQUA Oracle cookie used for the delivery of online marketing services. 4 eloqua.com ELQSTATUS Oracle cookie used for the delivery of online marketing services. 4 everesttech.net ev_sync_dd Adobe cookie that stores information on user engagements with on-line ads. 4 everesttech.net everest_g_v2 Adobe cookie that stores information on user engagements with on-line ads. 4 everesttech.net everest_session_v2 Adobe cookie that stores information on user engagements with on-line ads. 4 serving-sys.com eyeblaster Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 facebook.com fr Facebook cookie which contains a browser and user unique ID combination, used for targeted advertising. 4 youtube.com GPS YouTube cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location. 4 yahoo.com GUC Yahoo cookie used for advertising conversion tracking. 4 yandex.ru i Cookie set by the Russian Yandex search engine for user tracking. 4 mookie1.com id Cookie set by the Media Innovation Group for on-line advertising. 4 doubleclick.net IDE Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. 4 cdn.syndication.
twimg.comlang Twitter cookie used for user tracking and targeting. Helps determine the language settings of a user’s browser, to better serve relevant information in the right language. 4 linkedin.com lang Used by LinkedIn to set its default locale/language.https://www.linkedin.com/legal/l/cookie-table 4 ads.linkedin.com lang Cookie related to LinkedIn's marketing services to gain insight into types of users on the site based on LinkedIn profile data, to improve targeting. Used to set the default locale/language. https://www.linkedin.com/legal/l/cookie-table 4 linkedin.com lidc Used by LinkedIn for request routing. https://www.linkedin.com/legal/l/cookie-table 4 linkedin.com lissc LinkedIn cookie used for authentication. 4 addthis.com loc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie stores the geolocation of the link's sharer. 4 quantserve.com mc Quantcast cookie used for audience segmentation to provide targeted advertising services. 4 mookie1.com mdata Cookie set by the Media Innovation Group for on-line advertising. 4 bing.com MUID Cookie used by Microsoft Advertising's click measurement processes. 4 mookie1.com ov Cookie set by the Media Innovation Group for on-line advertising. 4 twitter.com personalization_id Cookie used by Twitter for tracking and targeting. 4 eloqua.com SAMESITESET Oracle cookie used for the delivery of online marketing services. 4 tidaltv.com sync-his Cookie set by Videology for on-line advertising. 4 taboola.com t_gid Cookie set by Taboola to assign an unique user ID used for advertising attribution and reporting purposes. 4 taboola.com taboola_session_id Cookie set by Taboola to assign a temporary per session User ID for advertising attribution and reporting purposes. 4 adsrvr.org TDCPM Cookie set by TheTradeDesk ad serving platform. 4 adsrvr.org TDID Cookie set by TheTradeDesk ad serving platform. 4 doubleclick.net test_cookie Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. 4 tidaltv.com tidal_ttid Cookie set by Videology for on-line advertising. 4 agkn.com u Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. 4 serving-sys.com u2 Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 criteo.com uid Cookie that stores an user id set by the Criteo advertising platform. 4 adform.net uid Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user.https://site.adform.com/privacy-center/adform-cookies/ 4 linkedin.com UserMatchHistory Used by LinkedIn for ad ID syncing. https://www.linkedin.com/legal/l/cookie-table 4 mathtag.com uuid Cookie set up MediaMath Inc. a US based digital advertising business. 4 adnxs.com uuid2 AppNexus Inc. cookie used by on-line advertising technology and services. 4 addthis.com uvc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie is used to check how often the user interacts with AddThis. 4 youtube.com VISITOR_INFO1_LIVE Cookie used by YouTube to store an user unique identifier to track the viewing of embedded videos. 4 w55c.net wfivefivec Cookie used by Dataxu for on-line advertising. 4 addthis.com xtc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 yandex.ru yandexuid Cookie set by the Russian Yandex search engine for user tracking. 4 yandex.ru ymex Cookie set by the Russian Yandex search engine for user tracking. 4 youtube.com YSC Cookie set by YouTube when displaying embedded videos. 4 vodafonecomprod.
tt.omtrdc.netmboxPC Adobe Target personalisation cookie. 4 cdn.taboola.com trctestcookie Advertising cookie delivered by Taboola. 4 server.seadform.net cid Adform advertising cookie. 4 m.exactag.com exactag_new_uk Cookie used to analyse the effectiveness of marketing campaigns. 4 scripts.demand
base.comrxvt Demandbase marketing cookie. 4 vodafonecomprod.
tt.omtrdc.netmboxSession Adobe Target personalisation cookie. 4 vodafone.co.uk s_ecid Adobe Experience Cloud Manager cookie set after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1st-party state and is used as a reference ID if the AMCV cookie has expired. 4 seadform.net uid Adform advertising cookie. 4 -
You can control how you use cookies in your browser. If you don’t know what browser you’re using, find out by:
- PC users: Go to ‘Help’ in your browser and choosing ‘About’.
- Mac users: Click on the Apple menu and choose ‘About’.
How to check cookies are enabled for PCs
Google Chrome
- Click the menu button (three horizontal bars) at the top right of your browser window and select ’Settings’ then ‘Show advanced settings…
- Locate the 'Privacy' heading, and select 'Content settings'
- Now select 'Allow local data to be set'
Microsoft Internet Explorer 11
- Click on the ‘Settings’ icon (looks like a cog) at the top right of your browser window and select 'Internet options', then click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
- Settings above Medium will disable cookies
Mozilla Firefox
- Click the menu button (three horizontal bars) at the top right of your browser window and select Options
- Then select the Privacy icon
- Click on Cookies, then select 'allow sites to set cookies'
How to check cookies are enabled for Macs
Safari on OX X
- Click on 'Safari' at the top of your browser window and select the 'Preferences' option
- Click on 'Privacy'
- Select 'Allow from websites I visit'
Block cookies
If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:
If you change your cookie settings in your browser, your experience with us won't be tracked.
Information on controlling and deleting cookies is also available at http://allaboutcookies.org
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Information we collect about you
The types of information we collect about you when you visit and interact with this site are:
- Your contact details such as name and email address where you have contacted us through this site; or
- If you have agreed to cookies, data such as your site preferences or language settings. We can also use this information in an aggregate manner to understand how our visitors navigate this site so we can make it better.
When we collect your personal information
We collect your personal information when you:
- Browse and interact with the vodafone.com website; or
- Use our contact forms to get in touch or register your interest.
Vodafone will process your personal data based on:
1. Our legitimate business interests, for example, direct marketing and improvement of our services. Whenever we rely on this lawful basis to process your data, we assess our business interests to make sure they do not override your rights. Additionally, in some cases you have the right to object to this processing. For more information, visit the Your Rights section of this policy.
2. Consent you provide where Vodafone does not rely on another legal basis. Consent will always be presented separately to you, can be withdrawn at any time and you will be given details on how to change your mind.
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Maintaining this website and providing you with any services requested through it
For example, when you contact us through this site, we’ll use your information to ensure you get the right information and response.
To personalise this website and track its performance
Because of the way this website operates, we may also use information from your browser or browsing activities to personalize the site or route you to relevant information. For example, we may use web-log information, cookies or web beacons in ways that help us maintain some of your site preferences, send you to the right country-specific information or understand how our visitors navigate the site so we can make it better.
You can choose whether or not to allow cookies or web beacons using your browser preferences. To find out more about cookies and your choices, visit the Cookies section of this statement.
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Some of the services or information you can request on this site may come from other members of our corporate family. Therefore, we may share your information with other companies within Vodafone Group (for example, your local carrier). The laws of the countries where these companies are based may not be the same as those in the EU, but your information will be treated with the same high standard of care wherever it’s processed within the corporate family.
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We may need to transfer your information to other Vodafone Group companies (for example, if the information you request is delivered by them) or service providers in countries outside the European Economic Area (EEA). The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway: they are considered to have equivalent laws when it comes to data protection and privacy. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.
If Vodafone sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to EU data protection standards then we will ask the third party to enter into a legal agreement that reflects those standards.
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We have specialised security teams who constantly review and improve our measures to protect your personal information from unauthorised access, accidental loss, disclosure or destruction.
Communications over the internet (such as emails) aren’t secure unless they’ve been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.
We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others.
Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site.
The same applies to any third-party websites or content you connect to using our products and services.
You may choose to disclose your information in certain ways such as social plug-ins (including those offered by Google, Facebook, Twitter and Pinterest) or using third-party services that allow you to post reviews or other information publicly, and a third party could use that information.
Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.
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Under the law, you have a number of rights that you can exercise free of charge. We have included a summary of these below; if you would like to discuss or exercise any of these, please contact us through the details provided.
Right to correct personal data
If you believe any of the personal data we hold about you is incorrect, you can request we update it.
Right to access personal data
You have a right to request a copy of the information that we hold about you, and how it has been processed.
Right to data portability
In some circumstances, you have the right to receive the personal information about you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit this data to a third party.
Right to object to use of personal data
Where we are processing your data for the purposes of direct marketing, or any legitimate interests that Vodafone is reliant upon, you can object at any time to this processing.
Right to restrict use of your data
In some circumstances, you can request that we temporarily suspend the processing of your data.
Right to erasure
In some circumstances, such as where we no longer have a justifiable reason to continue to process your data, you can request we delete it.
How to lodge a complaint
If you have a complaint, you can contact us on the details provided. We’ll do our best to help but if you’re still unhappy, you can contact the ICO, which is the UK data protection regulator – their details are at www.ico.org.uk.
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This cookie policy applies for cookies described below which may be placed when you visit different pages on the www.vodafone.com domain for example some may be set when you first visit www.vodafone.com and then additional cookies may be placed when you move around the website to subdomains for example www.vodafone.com/business.
This cookie policy does not apply to subdomains of www.vodafone.com that contain its own cookie policy.
In this cookie policy we explain what cookies are, how we use them and how you can manage them for both our site and other websites you might use.
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Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. The cookies mean that the website will remember you and how you've used the site every time you come back.
If you want to know more about cookies, head to aboutcookies.org. (Please note: This link opens a new window or browser tab).
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We use cookies to make our website work, or work more efficiently. We also use cookies to track what you've done on the site so we can understand what you like and use or don't like and don't use to provide a more enjoyable, customised service and experience, as well as to help us develop and deliver better content, products and services tailored to our customers' interests and needs.
Our cookies don't hold personal information such as your name. They simply let us find information once you're logged in or help link your browsing information to you and your personal information when you choose to register for a service, white paper or newsletter.
To do this we sometimes use persistent cookies. We take looking after your personal information seriously – we're always monitoring and improving how we protect it.
We've put our cookies into the following categories, to make it easier for you to understand why we need them:- Strictly necessary – these are used to help make our website work efficiently;
- Performance – these are used to analyse the way our website works and how we can improve it for example which pages you visit the most often and if you get any error messages from web pages;
- Functionality – these help to enhance your experience by doing things like remembering choices you make and provide a more enhanced, personal features; and
- Targeting/advertising – these are used to share some information with third parties who we advertise with, so we know how you've reached our website. We can also use cookies to identify the parts of the website you are interested in. We then use this information to show you adverts and pages we think may also be of interest to you, to tailor how we communicate with you, or to tailor the contents of the communications we send to you. If you prefer, you can opt out of these. Tailoring of content means it includes information reflecting the interest you’ve shown in the content of our web pages, or offers or promotions that we think may interest you, and to improve how we respond to your needs.
First Party Cookies:
First party cookies originate from the same domain as the website you’re currently visiting (in this case, vodafone.com).
Where it appears What it’s called What it’s used for Type vodafone.com _vapi Cookie that contains an session identifier used to authenticate the user and deliver different APIs. 1 careers.vodafone.com JSESSIONID General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. 1 vodafone.com utag_main This cookie name is associated with the Tealium data platform and is used for web analytics. 1 Investors.vodafone.com SimpleSAMLSessionID Cookie used for website session management. 1 vodafone.com OAMAuthnHintCookie Cookie used for website authentication. 1 vodafone.com __utma This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. 2 Vodafone.com __utmb This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. 2 Vodafone.com __utmc This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. 2 Vodafone.com __utmt This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites. It expires after 10 minutes. 2 Vodafone.com __utmv This is an optional additional cookie set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie is used when site owners create custom visitor-level variables for customising what can be measured. The cookie is updated every time data is sent to Google Analytics. It has a default lifespan of two years, although this can be customised by site owners. 2 Vodafone.com __utmz This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. 2 Vodafone.com _ceir This cookie name is associated with software provided by Crazy Egg Inc., a USA based company providing web analytics that tracks how visitors interact with pages on a site. 2 Vodafone.com _ga This cookie name is associated with Google Analytics: cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. 2 Vodafone.com _gat This cookie name is associated with Google Analytics, cookie is used to throttle the request rate - limiting the collection of data on high traffic sites. 2 Vodafone.com _gat_UA-16735252-10 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. 2 Vodafone.com _gclxxxx Google ad conversion tracking cookie. 2 Vodafone.com _gid This cookie name is associated with Google Analytics. It to stores and updates a unique value for each page visited. 2 Vodafone.com _hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. 2 Vodafone.com dtLatC This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.2 Vodafone.com dtPC This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
2 Vodafone.com dtSa This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. This cookie is used to save action names across pages so that performance can be monitored across pages.2 Vodafone.com mbox Cookie set by Adobe SiteCatalyst analytics software - used for measuring the performance of page content using A/B split testing 2 Vodafone.com rxvt This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. This cookie is used to store two timestamps to determine session length and the end of a session.2 Vodafone.com s_fid This cookie name is associated with the analytics service provided by Adobe's Site Catalyst product suite. It is a used as a 'fall-back' visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. 2 Vodafone.com s_nr Adobe Site Catalyst cookie, stores date of visit and if visitor is new or returning. 2 Vodafone.com s_pers Adobe Site Catalyst cookie. 2 Vodafone.com s_sess Adobe Site Catalyst cookie. 2 Vodafone.com s_vi Adobe Site Catalyst cookie, used to identify unique visitors, with an ID and timestamp. 2 Vodafone.com sc.ASP.NET_SESSIONID This cookie name is associated with the SessionCam web analytics application from ServiceTick. 2 Vodafone.com SessionCamTestCookie This cookie is used by SessionCam to help understand how the user interacts with the page. 2 Vodafone.com rxVisitor This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.2 vodafone.com s_lastvisit Stores the last visit by the browser to the site. 2 workswithv.vodafone.com activeVendor Works with Vodafone cookie: recommends products that work with V by Vodafone products. 2 vodafone.com s_lastvisit_s Stores the last visit by the user's browser to the site. 2 investors.vodafone.com DrupalVisitorMobile Cookie used to determine if access to the website has been via a mobile device. 2 Careers.vodafone.com __atuvc This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. 3 Careers.vodafone.com __atuvs This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. 3 Vodafone.com _gd Google Analytics session cookie used to identify user sessions. 3 Vodafone.com _gd Google Analytics session cookie used to identify user sessions. 3 Vodafone.com ELOQUA Eloqua Business Marketing platform - this cookie collects and transfers contact info from webforms to internal databases. 3 Vodafone.com weird_get_top_level_domain SalesForce cookie that determines the preferred language and country settings of the user. This allows the website to show content most relevant to that region and language. 3 events-pre.sp.vodafone.com VF-SID Cookie set by the SMAPI web performance monitoring tool. 3 vodafone.com _ym_d Allows Yandex to collect information to understand a visitor's interaction with the website to improve the experience. 3 www.vodafone.com dtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.3 vodafone.com sc_visit_start Adobe Analytics AppMeasurement cookie. 3 www.vodafone.com sc.InTg Cookie used by SessionCam, a tool for recording user browsing sessions to help identify where improvements in user experience could be made. 3 vodafone.com _hjTLDTest Cookie set by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. 3 vodafone.com _ym_visorc_47238576 Yandex cookie to allow a session replay analytics tool to function correctly. 3 vodafone.com _ym_isad These web analytics cookies, provided by Yandex, are used to collect information about how visitors use the site. Used to compile reports and to help improve the site. 3 vodafone.com dtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company.
Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.3 vodafone.com timestamp pageview Cookie used to record when the page was viewed in Epoch time. 3 vodafone.com _ym_mp2_substs_47238576 These web analytics cookies, provided by Yandex, are used to collect information about how visitors use the site. Used to compile reports and to help improve the site. 3 vodafone.com sc_ttc A type of web analytics cookie. 3 vodafone.com test This cookie is set by DoubleClick (owned by Google) to determine if the website visitor's browser supports cookies. 4 vodafone.com SAMESITESET Oracle cookie used for the delivery of online marketing services. 4 vodafone.com wa_adform_info AdForm advertising cookie. 4 vodafone.com s_adform AdForm advertising cookie. 4 Vodafone.com _fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 4 Vodafone.com _gat_gtag_ Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com _gat_tealium_0 Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com _gat_ Google Analytics cookie used to measure user interactions on websites. 4 Vodafone.com aam_uuid Adobe Audience Manager data management platform uses these cookies to assign a unique ID when a user visits a website. 4 Vodafone.com AMCV_*%40AdobeOrg This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier to allow a company to track users across their domains and services. 4 Vodafone.com AMCVS_*%40AdobeOrg This is a pattern type cookie name associated with Adobe Marketing Cloud. The AMCVS cookie serves as a flag indicating that the session has been initialized. Its value is always 1 and discontinues when the session has ended. It is used to allow a company to track users across their domains and services. 4 Vodafone.com ELQSTATUS Cookie set by the Eloqua Business Marketing platform. It is used to recognise unique visitors to website pages and to track the pages they visit. 4 -
Third party cookies originate from a domain that’s different to the website being visited. For example, when you visit our website, we may link to another company's website – like our Facebook or Twitter account, or a video from our YouTube page.
So, when you 'Like' or 'Tweet' an item from our website, these sites may sometimes put cookies on your computer. We don't control how they use their cookies, so we suggest you check their website to see how they're using them and how you can manage them.
Affiliates of the Vodafone Group with a different domain name may also place cookies on our website, to show you adverts or pages of other Vodafone Group companies that may be of interest to you. Details of these affiliates – and how to opt-out – are included in the table.
Third parties that may put cookies on our website are
Where it appears What it’s called What it’s used for Type nr-data.net JSESSIONID Cookie set by New Relic: provides a platform for monitoring the performance of web and mobile applications. 2 mc.yandex.ru yabs-sid Analytics cookie used to understand how a visitor uses a website, which are the popular pages, which have issues etc. 2 nebula-cdn.kampyle.com kampyle_userid Medallia website survey/feedback tool cookie. 2 nebula-cdn.kampyle.com kampyleUserSessionsCount Medallia website survey/feedback tool cookie. 2 swiftype.com __st_user_uuid Cookie used for website search. 2 chatlingual.com vodafoneciot.connect.cid ChatLingual cookie: lets support agents communicate instantly with customers in any language. 2 boldchat.com bc-visit-id Cookie set by the BoldChat live chat service. 3 vodafone.de umdid Functional cookie for identification of a user's device. 3 boldchat.com bc-visitor-id Cookie set by the BoldChat live chat service. 3 boldchat.com bc.visitor_token Cookie set by the BoldChat live chat service. 3 highcharts.com __cfduid Cookie used to set a visitor id for CloudFlare to help speed up page load times. However it is set by Highcharts which is used to set-up interactive charts on web pages. 3 js-cdn.
dynatrace.comdtCookie This cookie name is associated with, software from Dynatrace, an application performance management (APM) software company. Their software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring. 3 fullstory.com dtPC Dynatrace web analytics/performance cookie. 3 tags.tiqcdn.com VF-SID Cookie set by the SMAPI web performance monitoring tool. 3 tags.tiqcdn.com dtPC Dynatrace web analytics/performance cookie. 3 scripts.demand
base.comdtPC Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtLatC Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com rxvt Dynatrace web analytics/performance cookie. 3 script.hotjar.com _hjCachedUserAttributes Cookie used by Hotjar: a behaviour analytics company that analyses website use, providing feedback through tools such as heatmaps, session recordings, and surveys. 3 d2oh4tlt9mrke9.
cloudfront.netsc.ASP.NET_SESSIONID Session recording analytics cookie. 3 az416426.vo.
msecnd.netai_user Azure Application Insights cookie used for user tracking. 3 script.crazyegg.com dtPC Dynatrace web analytics/performance cookie. 3 d2oh4tlt9mrke9.
cloudfront.netSessionCamTestCookie Session recording analytics cookie. 3 az416426.vo.
msecnd.netai_session Azure Application Insights cookie used for session tracking. 3 vodafone.es womtp_a2bc Walmeric phone call management tool analytics cookie. 3 tags.tiqcdn.com VF-OPT Cookie set by the SMAPI web performance monitoring tool. 3 thomsonreuters
corporategroupweb.
d2.sc.omtrdc.nets_vi Adobe Analytics cookie used to store the Adobe Visitor ID: set by Thomson Reuters. 3 tags.tiqcdn.com rxvt Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtPC Dynatrace web analytics/performance cookie. 3 fullstory.com rxvt Fullstory cookie used to analyse the visitor browsing experience to help identify issues. 3 script.crazyegg.com rxvt Used by the CrazyEgg analytics tool to understand how visitors interact with a website. 3 js-cdn.dynatrace.com rxVisitor Dynatrace web analytics/performance cookie. 3 vodafone.co.uk dtCookie Dynatrace web analytics/performance cookie. 3 js-cdn.dynatrace.com dtSa Dynatrace web analytics/performance cookie. The dtSa cookie is used to save user action names, such as Click on Login across different pages 3 d2oh4tlt9mrke9.
cloudfront.netsc.InTg SessionCam web session recording analytics cookie. 3 s7.addthis.com __atrfs AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 s7.addthis.com __atuvc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 s7.addthis.com __atuvs AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 yahoo.com A1 Cookie used by Yahoo for advertising. 4 yahoo.com A1S Cookie used by Yahoo for advertising. 4 yahoo.com A3 Cookie used by Yahoo for advertising. 4 atdmt.com AA003 Atlas Solutions (now owned by Facebook) cookie, used for tracking a user's web activity and target adverts based on profiles generated using Facebook's user data. 4 agkn.com ab Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. 4 serving-sys.com ActivityInfo2 Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 amazon-adsystem.com ad-id Amazon cookie used as part of its affiliate marketing programme. 4 amazon-adsystem.com ad-privacy Amazon cookie used as part of its affiliate marketing programme. 4 adnxs.com anj AppNexus Inc. cookie used by on-line advertising technology and services. 4 atdmt.com ATN Atlas Solutions (now owned by Facebook) cookie, used for tracking a user's web activity and target adverts based on profiles generated using Facebook's user data. 4 yahoo.com B Cookie used by Yahoo for advertising conversion tracking. 4 linkedin.com bcookie LinkedIn Browser ID cookie used when sending requests to LinkedIn. 4 bluekai.com bkdc BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 bluekai.com bkpa BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 bluekai.com bku BlueKai cookie used to aggregate anonymous activities and enables marketers to provide more targeted online advertising. 4 www.linkedin.com bscookie LinkedIn secure browser cookie used when sending requests to LinkedIn.
https://www.linkedin.com/legal/l/cookie-table4 adform.net cid Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user. https://site.adform.com/privacy-center/adform-cookies/ 4 in.getclicky.com cluid Clicky cookie used to provide web analytics. 4 adform.net CM Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ 4 adform.net CM14 Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices.https://site.adform.com/privacy-center/adform-cookies/ 4 youtube.com CONSENT Cookie set by YouTube to allow the display of embedded videos. 4 quantserve.com d Quantcast cookie used for audience segmentation to provide targeted advertising services. 4 demdex.net demdex This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 demdex.net dextp This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 dpm.demdex.net dpm This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. 4 eloqua.com ELOQUA Oracle cookie used for the delivery of online marketing services. 4 eloqua.com ELQSTATUS Oracle cookie used for the delivery of online marketing services. 4 everesttech.net ev_sync_dd Adobe cookie that stores information on user engagements with on-line ads. 4 everesttech.net everest_g_v2 Adobe cookie that stores information on user engagements with on-line ads. 4 everesttech.net everest_session_v2 Adobe cookie that stores information on user engagements with on-line ads. 4 serving-sys.com eyeblaster Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 facebook.com fr Facebook cookie which contains a browser and user unique ID combination, used for targeted advertising. 4 youtube.com GPS YouTube cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location. 4 yahoo.com GUC Yahoo cookie used for advertising conversion tracking. 4 yandex.ru i Cookie set by the Russian Yandex search engine for user tracking. 4 mookie1.com id Cookie set by the Media Innovation Group for on-line advertising. 4 doubleclick.net IDE Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. 4 cdn.syndication.
twimg.comlang Twitter cookie used for user tracking and targeting. Helps determine the language settings of a user’s browser, to better serve relevant information in the right language. 4 linkedin.com lang Used by LinkedIn to set its default locale/language.https://www.linkedin.com/legal/l/cookie-table 4 ads.linkedin.com lang Cookie related to LinkedIn's marketing services to gain insight into types of users on the site based on LinkedIn profile data, to improve targeting. Used to set the default locale/language. https://www.linkedin.com/legal/l/cookie-table 4 linkedin.com lidc Used by LinkedIn for request routing. https://www.linkedin.com/legal/l/cookie-table 4 linkedin.com lissc LinkedIn cookie used for authentication. 4 addthis.com loc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie stores the geolocation of the link's sharer. 4 quantserve.com mc Quantcast cookie used for audience segmentation to provide targeted advertising services. 4 mookie1.com mdata Cookie set by the Media Innovation Group for on-line advertising. 4 bing.com MUID Cookie used by Microsoft Advertising's click measurement processes. 4 mookie1.com ov Cookie set by the Media Innovation Group for on-line advertising. 4 twitter.com personalization_id Cookie used by Twitter for tracking and targeting. 4 eloqua.com SAMESITESET Oracle cookie used for the delivery of online marketing services. 4 tidaltv.com sync-his Cookie set by Videology for on-line advertising. 4 taboola.com t_gid Cookie set by Taboola to assign an unique user ID used for advertising attribution and reporting purposes. 4 taboola.com taboola_session_id Cookie set by Taboola to assign a temporary per session User ID for advertising attribution and reporting purposes. 4 adsrvr.org TDCPM Cookie set by TheTradeDesk ad serving platform. 4 adsrvr.org TDID Cookie set by TheTradeDesk ad serving platform. 4 doubleclick.net test_cookie Doubleclick cookie used to determine what areas of a website the user is browsing to determine the type of adverts they would like to see. 4 tidaltv.com tidal_ttid Cookie set by Videology for on-line advertising. 4 agkn.com u Aggregate Knowledge (Neustar) cookie used by its data management platform to enable real time targeting and consumer profiling functionality. 4 serving-sys.com u2 Sizmek (formerly DG MediaMind) cookie used to provide multi-platform targeted advertising services. 4 criteo.com uid Cookie that stores an user id set by the Criteo advertising platform. 4 adform.net uid Adform cookie used to target ads to users, to evaluate how well the ads work, and to see users’ opt-out choices. Sets an unique identifier for the user.https://site.adform.com/privacy-center/adform-cookies/ 4 linkedin.com UserMatchHistory Used by LinkedIn for ad ID syncing. https://www.linkedin.com/legal/l/cookie-table 4 mathtag.com uuid Cookie set up MediaMath Inc. a US based digital advertising business. 4 adnxs.com uuid2 AppNexus Inc. cookie used by on-line advertising technology and services. 4 addthis.com uvc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. This cookie is used to check how often the user interacts with AddThis. 4 youtube.com VISITOR_INFO1_LIVE Cookie used by YouTube to store an user unique identifier to track the viewing of embedded videos. 4 w55c.net wfivefivec Cookie used by Dataxu for on-line advertising. 4 addthis.com xtc AddThis provides web widgets to enable visitors to create and share links to content across social networks. They also make use of the data collected to provide advertisers and marketers with profile information for targeted, behavioural advertising. 4 yandex.ru yandexuid Cookie set by the Russian Yandex search engine for user tracking. 4 yandex.ru ymex Cookie set by the Russian Yandex search engine for user tracking. 4 youtube.com YSC Cookie set by YouTube when displaying embedded videos. 4 vodafonecomprod.
tt.omtrdc.netmboxPC Adobe Target personalisation cookie. 4 cdn.taboola.com trctestcookie Advertising cookie delivered by Taboola. 4 server.seadform.net cid Adform advertising cookie. 4 m.exactag.com exactag_new_uk Cookie used to analyse the effectiveness of marketing campaigns. 4 scripts.demand
base.comrxvt Demandbase marketing cookie. 4 vodafonecomprod.
tt.omtrdc.netmboxSession Adobe Target personalisation cookie. 4 vodafone.co.uk s_ecid Adobe Experience Cloud Manager cookie set after the AMCV cookie is set by the client. The purpose of this cookie is to allow persistent ID tracking in the 1st-party state and is used as a reference ID if the AMCV cookie has expired. 4 seadform.net uid Adform advertising cookie. 4 -
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Further information
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How Vodafone collects, uses and shares personal information when you visit vodafone.com.
