Vodafone Group’s Artificial Intelligence (AI) Framework sets out our approach to working with AI technologies and outlines how we intend to develop and employ it in a responsible manner across our international business.
We believe it is critical to ensure that the AI technologies we create and employ are designed to respect the privacy and security of the end user’s data and their associated fundamental rights. We will also seek to make AI-driven decisions that are fair and free of any harmful bias.
Artificial Intelligence Framework
As Artificial Intelligence grows in usage and impact across geographies and industries, Vodafone has a responsibility to consider how this technology affects our customers, employees, and wider society. The Vodafone AI Framework sets out how we intend to deploy this technology across our business in an ethical manner.
Our AI Framework
Transparency and accountability
We endeavour to clearly inform our customers and employees when they communicate directly with AI-powered systems.
Ethics and fairness
We endeavour to develop AI in an ethical way so that it can be trusted.
Preservation of privacy and security
We endeavour to respect the privacy and protect the security of all individuals served by the AI we develop.
Human rights, diversity and inclusivity
We will ensure that we respect international human rights standards and best practice around ensuring AI systems foster diversity, accessibility and inclusivity.
Maximising the benefits of AI while managing the disruption of its implementation
Vodafone is a responsible employer and is determined to become a leading, human-centric, digital business.