Vodafone Professional
Services: Tailored
consultancy &
managed roaming services
The wholesale roaming market holds many challenges
To name just a few: More demanding customers (pricing, coverage, speeds) more connected things than people by 2023, more regulation worldwide, calls for simpler wholesale charging, 2G/3G network closures, 5G & VoLTE roaming rollout, platform virtualisation and so on – all deeply transforming the roaming business.
What if you could optimize your wholesale roaming setup?
Many small to medium sized operators find it hard to keep up with the ever changing & highly complex wholesale roaming market. It requires expertise, scale, constant focus & investments. Imagine you had access to the expertise & scale of a world class operator group!
What if your products worked globally?
Many MVNOs or industry verticals want to enable global connectivity for their products. It would open up new markets and growth opportunities. Imagine you had a partner who equips you with world class roaming and keeps things simple for you!
Let’s co-create the roaming solution you need
Once we understand your connectivity challenge / opportunity, needs, and priorities, we can tailor or co-create a suitable solution. It can range from outsourcing a single roaming task to a fully outsourced wholesale roaming function or support with establishing / improving your own in-house capabilities. If required, we can bring in other Vodafone teams to deliver additional requirements.
Leverage Vodafone’s vast expertise, scale & capabilities, |
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You want to build or enhance your own roaming capabilities? |
You simply want to connect people, applications & things? |
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Pick & mix from our service menu |
Roaming as a service |
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| Discount negotiations | Financial settlement | Fraud management | Global roaming connectivity for your specific need (e.g. for MVNOs, industry verticals) |
| Footprint management | Traffic steering | IPX & Signalling connectivity | |
| Quality monitoring | Virtual home environment | Other services | |
Our approach
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It all starts with your needs:
Enjoy the benefits
Differentiated roaming offer
due to more destinations & better quality, generating more usage from connected people, applications & things
Better roaming margins
due to optimised outbound costs & inbound revenues, thanks to Vodafone's scale in wholesale negotiations
Improved cash flow
due to efficient processes, lower operational expenditure across multiple areas and less fraud exposure
Trusted partner & global roaming powerhouse
Benefit from our global scale & focus:
- Vodafone’s central wholesale roaming entity
- Roaming relationships with 700+ partners across 190+ countries (230+ destinations)
- IPX & signalling connectivity with virtually every country (for data, voice & SMS)
- Central discount negotiations, financial settlement, and roaming fraud management
Benefit from our track record & continuity:
- Proven, operator-grade roaming solutions
- Used by 90+ mobile operators, MVNOs and other businesses across all world regions and including some of the world’s top players
- Roaming innovator & pioneer from the first hour
- Continuously high customer satisfaction ratings
- Member of Vodafone group, one of the global communications leaders, founded in 1984
Benefit from our industry leadership:
- Recognised as the #1 in Sponsored Roaming & Roaming Hub (Kaleido Intelligence, 2020)
- Named as clear leader in 4G roaming, offering more destinations than our competitors (Ovum, 2017)
- Vodafone is a leader in Gartner’s magic quadrant for IoT services (add year)
- Several industry awards, including a Global Mobile Award in 2015
Benefit from our extensive industry know-how:
- 180+ roaming experts across all disciplines
- Recognised global influencers and drivers of global industry standards via the GSMA working groups
- Access to wide range of eco-systems & new technologies via our global procurement company
- Access to Vodafone group’s wealth of know-how
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Benefit from our fast time to market:
- Centralised and virtualised suite of platforms
- High performance workflows across all roaming areas (e.g. 4G/5G rollout, traffic steering, wholesale trading)
- Big data for network performance & customer experience management
Benefit from our commitment to customer experience:
- Round-the-clock monitoring, leveraging automated active testing via remote probes (35,000 tests / day, based on GSMA’s GRQ standard)
- 90% of our outbound data traffic quality is under real time monitoring
- Seasoned Operations & Support teams
-
Benefit from our global scale & focus:
- Vodafone’s central wholesale roaming entity
- Roaming relationships with 700+ partners across 190+ countries (230+ destinations)
- IPX & signalling connectivity with virtually every country (for data, voice & SMS)
- Central discount negotiations, financial settlement, and roaming fraud management
-
Benefit from our track record & continuity:
- Proven, operator-grade roaming solutions
- Used by 90+ mobile operators, MVNOs and other businesses across all world regions and including some of the world’s top players
- Roaming innovator & pioneer from the first hour
- Continuously high customer satisfaction ratings
- Member of Vodafone group, one of the global communications leaders, founded in 1984
-
Benefit from our industry leadership:
- Recognised as the #1 in Sponsored Roaming & Roaming Hub (Kaleido Intelligence, 2020)
- Named as clear leader in 4G roaming, offering more destinations than our competitors (Ovum, 2017)
- Vodafone is a leader in Gartner’s magic quadrant for IoT services (add year)
- Several industry awards, including a Global Mobile Award in 2015
-
Benefit from our extensive industry know-how:
- 180+ roaming experts across all disciplines
- Recognised global influencers and drivers of global industry standards via the GSMA working groups
- Access to wide range of eco-systems & new technologies via our global procurement company
- Access to Vodafone group’s wealth of know-how
-
Benefit from our fast time to market:
- Centralised and virtualised suite of platforms
- High performance workflows across all roaming areas (e.g. 4G/5G rollout, traffic steering, wholesale trading)
- Big data for network performance & customer experience management
-
Benefit from our commitment to customer experience:
- Round-the-clock monitoring, leveraging automated active testing via remote probes (35,000 tests / day, based on GSMA’s GRQ standard)
- 90% of our outbound data traffic quality is under real time monitoring
- Seasoned Operations & Support teams
