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Vodafone, Verizon Wireless and nPhase announce strategic alliance to provide global M2M solutions

15 Mar 2010Technology news
5 minute read

New Integrated Platform Offers Customers an Easy Way to Roll Out M2M Solutions across Europe and the US

Barcelona - February 15, 2010. Vodafone, Verizon Wireless and nPhase, a Verizon Wireless/Qualcomm Joint Venture, today announced they are forming a strategic alliance aimed at accelerating the adoption of global machine-to-machine (M2M) deployments by simplifying the remote management and monitoring of devices spread across both European and US networks.

The alliance is designed to deliver a simple and effective international management solution for the growing number of companies looking to use M2M wireless communications to enhance their customer service and create new service offerings in sectors including energy, healthcare, automotive telematics, consumer and commercial products. A good example of M2M technology in action is the growing use of smart meters in the utility industry, enabling firms to efficiently collect meter data and provide two-way data transmissions and tailored offers for their customers.

The alliance members anticipate that this move will result in increased demand for M2M services on mobile networks across Europe and North America over the coming years. Globally, industry-wide operator revenues for wireless M2M were €3 billion ($4.3B USD) in 2008, and this is forecast to rise to €8.9 billion ($12.9B USD) in 2012, according to the telecom analyst firm Berg Insight, based in Sweden.

The initiative will make it easier for Verizon Wireless and Vodafone customers to activate, monitor and pay for devices that are deployed across both European (on GSM) and US (on CDMA and GSM) networks. The alliance will also offer a single point of contact for provisioning devices that are connected to both Verizon Wireless and Vodafone networks.

At the same time, it will enable firms to centrally manage and control the process of rolling out M2M devices across many countries. This will increase implementation speeds and reduce the cost, complexity and risk traditionally associated with deploying such projects. The alliance members will also work toward providing customers with a single invoice and a single point of contact for technical and other support.

The nPhase M2M services platform, which integrates with the Vodafone M2M global service platform, will provide customers with a range of online management tools giving them a single view of their international M2M estate with additional management capabilities in the pipeline.

“M2M technology is playing an increasingly key role in helping firms to deliver more customized services to their customers, but the difficulties of managing devices on a global level was stopping the sector from realising its true potential,” said Erik Brenneis, Global Head of M2M, Vodafone. “Through this alliance, we are making it even easier for firms to roll out M2M technology to their customers, where ever they may be.”

“This alliance combines the strength of our recently announced nPhase joint venture with Qualcomm with our long-standing global partner Vodafone,” said Tony Lewis, Vice President of Open Development for Verizon Wireless. “For our customers and for the marketplace, this means simplified management of devices globally across best-in-class networks in both the United States and Europe.”

"The essence of this new alliance is to simplify the complex," said Steve Pazol, president of nPhase. "This business alliance removes many of the complexities by building on the tremendous capabilities and reach of Vodafone and Verizon Wireless to offer a single standard interface, and provide pre-certified global devices that can support both CDMA and GSM networks."

Advantages of M2M Technology
M2M technology is helping firms to deliver increasingly personalised services to their customers while improving efficiencies. A good example is the growing use of smart meters in the utility industry, enabling firms to efficiently collect meter data and provide two-way communication and tailored offers for their customers.

In addition to the role M2M can play in enabling smarter services, the technology can help large businesses to reduce their operations' impact on the environment. A Vodafone report entitled "Carbon Connections" calculates that the greenhouse gas emissions savings from a range of M2M-enabled smart systems could be more than 90 million tonnes per year across 25 EU countries by the year 2020.

At Mobile World Congress, visit nPhase in the GSMA Embedded Mobile Pavilion, stand 7EZ1-7EZ14, and Vodafone at the Hospitality Suite Courtyard CY12. For more information about Vodafone at Mobile World Congress, please go to:

About nPhase
nPhase provides tailored machine-to-machine (M2M) and Smart Services solutions to meet the unique needs of clients who require world class systems, support and global reach for their connected products, devices and assets. nPhase specializes in advanced M2M communications, software and hosting services in healthcare, manufacturing, utilities, distribution and consumer products markets. Formed in 2003, nPhase is one of the original M2M pioneers and is now a 50/50 joint venture between Qualcomm and Verizon Wireless. With the backing and support of global wireless leaders, and its substantial degree of expertise, nPhase delivers the high performance proven solutions companies need to deliver the brand promise of a smart, connected planet.

About Verizon Wireless
Verizon Wireless operates the nation's most reliable and largest wireless voice and data network, serving more than 87.7 million customers. Headquartered in Basking Ridge, N.J., with more than 87,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more information, visit To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at

About Vodafone
Vodafone is the world's leading international mobile communications group with approximately 333 million proportionate customers as at 31 December 2009. Vodafone currently has equity interests in 31 countries across five continents and around 40 partner networks worldwide. For more information, please visit


Rebecca Brown

Jeffrey Nelson
Verizon Wireless
+ 1-917-968-9175 (mobile)

Vodafone Group Media Relations
Tel: +44 1635 664 444

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