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How Vodafone is keeping customers connected when it matters most

30 Jan 2023Digital Society
6 minute read

30 January 2023

Vodafone Spain has announced that as of 1st February, it will renew its social tariffs which are aimed at vulnerable groups, extending its reach to pensioners and including more data.

'Vodafone Conectados mobile’ includes 30GB and unlimited national calls for €10 a month. While Vodafone Conectados convergente' includes 30GB, unlimited national mobile calls, and at home customers will have a 4G router to browse unlimitedly, all for €25 a month.

The tariffs will be accessible to young people under 30 years of age in active search of employment, families benefiting from the Minimum Vital Income and retired workers or pensioners over 65 years of age whose sum of income does not exceed € 9,727.54 per year.

22 November 2022

Vodafone Italy announces a range of services and offers designed to help people stay connected and to positively impact household savings.

For families who already have a fixed line with Vodafone, Vodafone Italy will provide offers at an exclusive price, starting from €10 a month with unlimited data, minutes and SMS messaging. For existing mobile customers, Vodafone Italy is providing broadband offers that allow you to save up to €5 a month, this includes unlimited calls to all national landlines and mobiles.

19 November 2022

Vodafone Spain offers social tariffs in response to the post-pandemic economic situation.

If you are a beneficiary of the Minimum Vital Income and you are over 30 years old, Vodafone Spain’s Conectad@s Rates will help you stay connected with mobile and internet rates from €10 a month.

On the other hand, Vodafone Spain also has an option for job seekers under 30 years old, named ‘Vodafone yu Fifty Fifty’, with mobile only or convergence rates from €10 a month, with a 50% discount renewable every six months.

Vodafone Spain also offers prepaid rates from €10, which include from 25GB data, as well as unlimited minutes between prepaid number and roaming across the EU, UK and USA is included.

18 November 2022

Vodafone Germany has launched an affordable GigaHause 50 Cable package, offering 50Mbit download speeds for €9.99 for the first six months, then €29.99 per month afterwards.  From November 2022, Vodafone Germany are waiving the connection price and giving their customers €50 starting credit.  The router and a flat landline rate are also included.

This package is particularly practical for multiple users of Vodafone Germany’s products – GigaTV cable customers save €5 on the monthly basic fee, with a mobile phone contract for €10.

For consumers, Vodafone Germany has removed the connection price and is giving customers €100 Euro starting credit on its lowest contract tariff GigaMobil XS. For a monthly basic fee of €29.99, you get 5GB data volume and a telephone and SMS flat rate in all EU networks.

14 November 2022

Vodafone Ireland is now offering small and medium-sized businesses (SMEs) free broadband and cybersecurity protection to help them navigate the current economic downturn.

The plan will cover business broadband plans for six months with speeds of up to 2GB, along with access to security solutions from Trend Micro or Cyber Smart. This is worth about €900 for businesses and will be open to 1,000 new and existing customers on a Vodafone Business Plan.

For more support, search ‘Vodafone Business’ or phone 1907 to speak to one of Vodafone’s broadband experts.

12 November 2022

Vodafone Italy has launched Business Club, the new Corporate Benefit platform that business clients can offer to their employees, with discounts, offers and benefits immediately available on the My Vodafone Business App.

Thanks to the ecosystem of partner companies belonging to the Business Club, Vodafone Italy customers can have access to three types of benefits every month: offers to save on recurring expenses, such as shopping vouchers and discounts, offers and discounts on services attributable to sustainability (which also includes discounts on energy supplies) and, finally, advantages to save on services and products made in Italy.

9 November 2022 - How Vodafone UK is keeping customers connected when it matters most

In today’s world, connectivity is no longer a luxury, it is essential. Giving us access to crucial information and services and helping us stay in touch with loved ones, colleagues, and friends.

However, as inflation rises and energy costs soar, staying connected is becoming financially difficult for both families and businesses.

To support our British customers through this challenging time, Vodafone UK is taking some steps to help keep costs down.

Making money go further

In the UK, we have enhanced our social mobile tariff ‘VOXI For Now’.

This plan gives unlimited 5G mobile data, minutes and texts for just £10 a month, for up to six months, to anyone claiming Jobseeker’s Allowance, Disability Allowance, Personal Independent Payment, Employment and Support Allowance, or employment-based Universal Credit.

These customers will also be able to get broadband through our new Vodafone Essentials Broadband package, which offers average download speeds of 38Mbps at £12 a month.

With no need for a credit check, and no contract to sign, it means that those facing financial difficulties can stay connected.

For those customers who fall out of the above criteria, Vodafone’s Pay As You Go bundles also start from £10 a month and include unlimited calls and texts, as well as 21GB of data.

There is also the option to put a spending cap on mobile plans to help avoid unexpected costs. With our Spend Manager, customers can set a limit on how much they spend on out-of-plan charges each month. Once this limit is reached, customers will not incur extra costs.

In addition, customers who combine their mobile and broadband plans can further save by cutting up to £3 off their monthly bill – with a family of four saving up to £380 a year.

For every new and existing UK Vodafone Together customer, we’ll also be donating up to a year’s worth of connectivity to someone who needs it through our Buy One Give One initiative as part of our everyone.connected campaign.

Supporting small businesses

Vodafone Business

Looking at helping our business customers too, Vodafone UK is offering small businesses in the UK free broadband for a year (on a two-year plan), as well as a £200 gift card for utility bills.

Partnering with Enterprise Nation, we’re hoping to equip businesses with the digital skills they need to take their operations to the next level. Giving regular free workshops, webinars and e-learning modules that help kickstart digital transformation and ensure safety online.

Across 11 markets now, we’re also providing a wealth of free resources through V-Hub.

Covering topics such as website construction, security, remote working and digital marketing, customers will have access to online guides, videos and webinars, and a chat service puts businesses directly in touch with the experts to discuss specific issues and get more tailored information.

The growing digital divide

Passionate about closing the digital divide, Vodafone UK’s everyone.connected campaign has pledged to provide connectivity to one million people by the end of 2022; already reaching 750,000 people so far.

Working with charity partners in the UK, such as the Trussell Trust, Barnardo’s and Good Things Foundation, as well as customers and employees, Vodafone is giving digital access and skills to the most vulnerable people in our society.

For example, Vodafone UK’s Great British Tech Appeal, run with charity partners Barnardo’s, SafeLives and the British Red Cross, distributes refurbished smartphones and tablets to disadvantaged people who lack connectivity.

As we continue to react to wider, global challenges, we will continue to do what we can to support our customers.

  • Connectivity
  • Consumers
  • Cost of living
  • Digital enablement
  • Digital services
  • Digital Society
  • Digitalisation
  • Everyone.connected
  • Financial inclusion
  • Inclusion
  • SDG 1
  • SDG 10
  • SDGs
  • Services
  • SMEs
  • Social Contract

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