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Just as important as our commitment to delivering positive social outcomes is our determination to ensure we act responsibly and with integrity wherever we operate: what we do matters but so does how we work. We strive to ensure we always act lawfully, ethically and with integrity wherever we operate, supported by our strong commitment to corporate transparency. Our strong commitment to corporate transparency is evidenced through our programmes which address the areas that are the focus of intense public debate.

We respect human rights, including our customers’ rights to privacy and freedom of expression

We recognise our responsibility to respect the human rights of every individual who works for us, either as an employee or through our supply chain, of our customers and of the communities close to our operations.

Human rights

Over 3 billion people communicate and share information over our networks

We are committed to being transparent about our tax strategies, policies, practices and the taxes we pay across our entire footprint

As a major investor, taxpayer and employer, we make a significant contribution to the economies of all the countries in which we operate. Our tax report sets out our total contribution to public finances on a cash-paid basis. The information we share aims to help our stakeholders understand our approach, policies and principles.

Tax and our total contribution
“We believe that it is in shareholders’ interests that companies fully acknowledge their responsibilities to wider society, including the payment of all taxes due under effective tax regimes.”

Margherita Della Valle

Chief Financial Officer, Vodafone Group Plc

We are working to ensure integrity in our supply chains by managing risk and building supplier capability

Our businesses rely on international supply chains that span multiple tiers. We work with our suppliers, partners and peers to drive responsible and ethical behaviour and high standards across our supply chain as we recognise there are many different labour rights and safety and environmental risks inherent within such a complex supply chain.

Supply chain integrity

We spend approximately €22 billion a year with more than 10,800 direct suppliers around the world to meet our businesses’ and customers’ needs.

Keeping the people who work for us safe is one of our most fundamental responsibilities

We take safety extremely seriously in our operations and aim to promote our approach across our industry by demonstrating leading safety practices, insisting on high standards from our suppliers and engaging with customers and peers. Our commitment to safety does not differentiate between our own employees, our contractors or our suppliers’ employees and contractors; all of whom benefit from the same focus on preventing harm, both on our worksites and when working or moving between sites.


We want everyone working with Vodafone to return home safely every day.

We take a leading role in the way our industry responds to public concerns about mobiles, masts and health

The health and safety of our customers and the wider public is a priority for Vodafone. While our mobile devices and masts operate well within the guidelines set by the International Commission on Non-Ionizing Radiation Protection, we recognise that in a number of countries there is still some public concern regarding the electromagnetic frequency emissions from mobile devices and base stations. We endeavour to address these concerns by providing up-to-date, open, transparent information on our website and by engaging with local communities.

Mobiles, masts and health
“Our mobiles, masts and base stations comply with the international health guidelines recommended by the International Commission on Non-Ionizing Radiation Protection.”

Matthew Rae

Group Director of Health, Safety and Wellbeing

Our progress on achieving our sustainable business strategy

Our sustainable business strategy sets out our commitment to maximise the social and economic benefits our business can deliver while enhancing our strong commitment to responsible behaviour and corporate transparency.

Our Sustainable Business Report provides an update on our progress against that strategy and includes our most recent performance against our targets.

Sustainable Business Report 2019 (PDF, 8 Mb)