Protecting critical connectivity
Vodafone operates critical network and IT services across a global footprint that is increasingly exposed to extreme weather, natural disasters and geopolitical disruption. While major incidents remain uncommon, their potential impact continues to grow.
Our focus is on building resilient networks and systems that minimise disruption, protect critical services and enable rapid recovery when adverse events occur.
Designing resilience into networks and IT systems
Resilience is built into how we design, operate and govern our network and IT services. Group‑wide technology policies define critical services, recovery objectives and resilience standards, helping ensure consistency across markets and platforms.
We embed resilience‑by‑design into solution architecture, so that new services and system modifications do not compromise resilience levels.
Preventing disruption and enabling rapid recovery
We continuously monitor system availability and performance to identify risks early and take proactive action before issues escalate. Our approach follows recognised industry best practice for service management and high‑availability design.
When incidents occur, we focus on swift detection, response and recovery. Recovery solutions are regularly tested to confirm they work as intended, helping restore services quickly and minimise customer impact.
Strengthening resilience across a global footprint
Operating a global network means managing a wide range of physical, environmental and operational risks. These include extreme weather events, power instability and geopolitical disruption, which can affect infrastructure and service availability.
We reduce risk through diversified network routes, strategically located assets and investment in large‑scale infrastructure, including international cable systems. In regions facing heightened operational challenges, we strengthen protection measures and work closely with partners to improve resilience and recovery capability.
