According to Gartner, potential customers should consider a vendor with a positive rating as a viable choice for strategic or tactical investments, while planning for known limitations.
The Gartner Vendor Rating provides global organisations with an overall view of how a provider's offerings and strategic direction align with its business objectives. It delivers a holistic view to help clients ensure they have a balanced provider portfolio.
The Vodafone Business portfolio spans fixed and mobile connectivity, unified communications as a service, the internet of things, cloud, hosting, security and professional services.
The evaluation was based on an assessment of product/service, support/account management, pricing structure, technology/methodology, strategy, and corporate viability.
Vodafone Business CEO, Vinod Kumar said:
We believe our inclusion in this report marks the continuous progress Vodafone Business has made to transform into a technology communications provider. This includes our shift towards account based solutions designed to deliver business outcomes, as well as new portfolio developments such as software defined wide area networks (SD-WAN). We also see this acknowledgement as recognition for the incredible efforts our teams have gone to in keeping our customers safe and connected during these uncertain times.
Gartner Vendor Rating: Vodafone, Matt Cain, Leif-Olof Wallin, Neil Rickard, Frank Marsala, Rene Buest, Katja Ruud, 10 June 2020.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Vodafone.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Around the globe, our network reaches 182 countries.
We provide the physical network and the management and control function.
Gartner names Vodafone as a Leader in its 2020 Magic Quadrant for Network Services, Global.