SOHOs (small office/home office) and SMEs (small and medium enterprises) are the lifeblood of many communities, providing opportunities for socio-economic participation, as well as social mobility for women, young people and ethnic minorities. They account for 90% of businesses, 60-70% of employment and 50% of GDP worldwide.
Financial access enables day-to-day life, improves productivity, and coping with unexpected difficulties. Financial inclusion is essential to reducing extreme poverty and delivering significant social benefits and economic opportunities. Globally, 1.7 billion adults do not have a bank account, but among them, an estimated 1.1 billion have a mobile phone. Digital services are key to helping people access safe, secure financial services.
Digital government services play a major role in building greener, more inclusive and stronger societies. In the UK, Vodafone have deep-rooted partnerships with central government, local authorities, healthcare organisations and the police. Investment in digitalisation is vital to improving the public services, particularly important for the fields of health and education globally.
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