Connecting everyone with their potential
Vodafone helps people, businesses, and communities unlock their potential with our products and services.
We empower people through digital skills training, expanded financial inclusion services and M-PESA mobile payments - opening up opportunities for millions of people. For SMEs, we’re a trusted partner for progress, providing innovative tools to drive digital transformation across public and private sectors.
Supporting SMEs to thrive
Small and medium sized enterprises (SMEs) are the lifeblood of communities and economies across the globe. They create jobs, spark innovation, and open opportunities for billions of people. We believe it's vital to support these businesses so they can keep driving economic development and provide employment and social mobility, including for women, young people and minorities.
Cloud-based apps boost efficiency
Vodafone Business Marketplace is a cloud-based platform that allows small business customers to find and manage digital applications more efficiently. It has pre-integrated products ranging from Microsoft Office to Internet of Things (IoT) solutions. Vodafone partners with AppDirect, which powers the Marketplace.
Advice platform supports SME evolution
V-Hub is our digital platform for SMEs seeking impartial advice on digitally transforming their businesses. It supports enterprises that are time poor, lack in-house tech skills, or are overwhelmed with digital options. V-Hub offers tailored resources, action plans, and one-to-one support, helping SMEs feel equipped and ready to evolve their business digitally.
Digital success stories
Managing over 50,000 online customers and supplying coffee to more than 100 wholesale clients is no easy job. Adam Cozens, managing director and co-founder of London-based independent coffee company, Perky Blenders, tells us how he has used technology to support the company’s goals.
Digital partner of choice in Africa
SMEs account for up to 90% of all businesses and are critical sources of employment in African markets. But a lack of infrastructure can isolate them from opportunities and access to capital, hindering growth. These companies need digital solutions that are easy to use, localised, affordable, and flexible around payments and currencies.
We aim to empower SMEs throughout their digitisation journey by providing tailored support, expertise and digital solutions, and fostering long-term partnerships to ensure sustainable success.
Lesotho incubator empowers local entrepreneurs
Vodacom has launched the Software Factory Hub, an incubation programme for innovative tech start-ups in Lesotho. The programme aims to empower local tech entrepreneurs with access to Vodacom's technological infrastructure and support. This reduces reliance on foreign entities and helps them enhance their customers' lives through homegrown innovation.
Driving financial inclusion
We believe progress must be inclusive to be sustainable. Globally, 1.3 billion adults do not have a bank account, but many of them do have access to smartphones. Mobile services are increasing inclusion in low to middle income countries, but large gaps in account ownership remain among underserved groups. That’s why increasing mobile coverage and access to financial services creates a powerful opportunity to help these people secure their future and unleash their potential. This includes safely and securely saving money, making or receiving payments, starting businesses, and accessing loans and other services – such as insurance.
GOALS
In FY25, we surpassed our goal of connecting 75 million customers in Africa to mobile money and financial inclusion services, which we had set for March 2026.
How we're connecting people to financial services
We're expanding our financial inclusion solutions to keep delivering sustainable economic growth and prosperity, such as growing our pioneering mobile money solutions, including M-PESA. And we're working with banking and financial services partners to empower underserved people in remote areas with access to payments, loans and savings on their mobiles.
A democratising force in South Africa
Our super app VodaPay is driving shared prosperity in South Africa by democratising access to financial services, including bill payments, insurance and lending. This is available to Vodacom and non-Vodacom customers.
Unlocking access in Egypt
In Egypt, VF Cash is our e-wallet and financial services platform that's delivering inclusion by serving the banked and unbanked. It gives both groups access to money transfers, e-commerce, insurance, savings, donation services and utility, merchant and tuition payments.
Scaling mobile finance the M-PESA way
As Africa’s biggest mobile finance provider, M-PESA is a powerful story of inclusion at scale. It's a lifeline for millions, delivering inclusion by providing financial services safely and conveniently to people and businesses with no or limited access to a traditional bank account.
Supporting full public sector digitisation in Europe
The European Commission aspires to make 100% of all public services available online. Vodafone Business is committed to helping public sector services meet this goal securely.
SAVING LIVES
Those you trust, trust Vodafone to keep them connected | Vodafone UK
Reliable blue light services
Many emergency responders trust Vodafone to keep them connected. For example, over 80% of the UK’s blue light services use our award-winning network.
Six million patients in Egypt benefitting from Vodafone Business digital healthcare services
Improving digitised healthcare in Egypt
Vodafone Business is responding to the need for better digital healthcare services in Egypt. Our solutions are benefiting 314 hospitals and serving more than 6 million people in the country.
Inclusion
{{statusBarTitle }}
{{statItem.prefix}} {{statItem.statNumber }} {{statItem.suffix}}
{{statItem.title || ''}}
{{ statItem.description || '' }}
Inclusion
Financial inclusion across Africa
In 2025, we continued to drive financial inclusion across Africa, reaching 77 million customers, up from 66 million in the previous year. Explore the map for a breakdown.
{{keyword["Map Explore Text"]}}
{{keyword["Mobile Map Explore Text"]}}
Our latest success stories
Revolutionising savings in Tanzania
M-Koba in Tanzania has revolutionised the way people manage their savings by providing a secure, transparent, and convenient platform to over 2 million members, 70% of whom are women. The platform partners with non-profit organisations to focus on empowering women and young people, especially in rural areas, by enhancing financial literacy and digitising savings.
Ensuring equal opportunities to save
In Tanzania, M-Wekeza is changing the way people invest. It's a mobile-based scheme that supports sustainable economic growth by providing customers with secure and convenient ways to grow their money. The service ensures everyone has equal opportunities to invest and save.
Delivering inclusion for informal businesses
Paga Fácil in Mozambique has become a vital service that allows merchants to collect payments from customers with M-PESA accounts from a mobile device. It delivers inclusion and unlocks economic potential by giving access to both formal and informal merchants – the latter of which make up over 80% of the population and contribute around 40% to GDP. Since June 2024, we've onboarded 67,000 merchants with 47,000 currently active.
NEWS
All the latest
View all news
14 Nov 2025
Technology
Vodafone Business Celebrates Win as Microsoft’s 2025 Telco Innovation Partner of the Year
1 min read
Vodafone Business has been named Microsoft’s 2025 Telco Innovation Partner of the Year. Find out more.
23 Sep 2025
Technology
Making Connections: Subsea cables
1 min read
Explore the hidden infrastructure beneath our oceans and how subsea cables power the world’s digital connections.
20 Nov 2024
Technology
Vodafone Tomorrow Street innovative companies at Scaleup X 2024
3 min read
Connecting innovative tech leaders with Vodafone at London’s Scaleup X event.
