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Support with incident management and recovery activities: Vodafone Business Security Breach Response & Forensics

A case study with a shipping and logistics company

17 Aug 2022


  • Incident management and recovery
  • Infrastructure recovery timeline
  • Immediate information on attack methods


  • Breach Response & Forensics
  • XDR & SOCaaS h24
  • Multi-factor authentication

The customer and the challenge

A shipping and logistics company with 25 offices in Italy and Europe, with a turnover of € 300M. The company was already a Vodafone Cloud customer, a large part of its IT infrastructure (disaster recovery included) is located in two main Italian Vodafone data centres.

We have proposed security services previously, but the customer has always worked with other tech companies.

After a ransomware cyber-attack compromising all its VMs, data and backups, the customer needed support with incident management and recovery activities.

Customer management has been critical because the customer needed the infrastructure recovery timeline quickly and asked for immediate information on the attack methods and related consequences.

How we helped them

  • Vodafone Business Security Breach Response & Forensics – for analysis and attack identification, zero forensic identification and data exfiltration verification.

  • XDR & SOCaaS h24 – for attack vector detection and proactive management supported by SIEM.

  • Multi-factor authentication – for stronger user access protection.

  • Single supplier for all security needs – one bill, all in one place. Simple to implement.

Why choose us?

30+ years of experience in providing security services and solutions, supported by 1,300+ cyber security specialists

We connect over 150 million IoT devices across 190 countries and states

We have deep, integrated partnerships with market-leading security specialists, continually monitoring threats in real time, 24/7

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