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Vodafone named a Visionary in the 2023 Gartner® Magic Quadrant™ for Managed Mobility Services, Global

08 Aug 2023

Recognized for the 10th time! We’re positioned as a Visionary again in the 2023 Gartner® Magic QuadrantTM for Managed Mobility Services, Global.

It’s a proud moment for Vodafone to be recognised as a Visionary for the tenth time in a row.

What does being a Visionary mean?

The Gartner Magic Quadrant evaluates vendors on their ‘Completeness of Vision’ and their ‘Ability to Execute’. Visionaries understand where the market is going or have a vision for changing market rules.

We think our position as a Visionary in Gartner® Magic QuadrantTM reflects our ongoing progress and recognises that:

  • We always make customers our priority through operational quality and clarity on SLA performance, which is proven by our NPS 61.5 in 2022.
  • We work with some great global customers across 21 operating countries and 46 partner markets. And we remain fully committed to being the number one choice for multinationals across their communications and security needs.
  • We help our customers to become more sustainable with responsible products, like Vodafone Business Managed Laptops (VBML) and our Device Lifecycle Management (DLM) solutions.
  • We’re committed to supporting the environment and helping to address climate change, and our ‘one million phones for the planet’ programme in partnership with World Wildlife Fund (WWF) is making a real difference.
  • We can support organisations looking to develop innovative solutions like VR/AR, driverless vehicles or smart cities, with our 5G network that extends to 13 markets across EMEA, including 344 European cities.
  • We’ve sharpened our commercial offerings in several areas, including our enhanced Red Tariff bundles and discounts across our Unified Endpoint Security (UES) solutions
  • We offer our customers peace of mind when it comes to security. In 2022, we’ve seen a 38% growth in UES licences, and with our partner Accenture, we now have more than 100 customers in Managed Security Services.

Our commitment to sustainability

We are committed to a better future by enabling inclusive and sustainable digital societies supporting our business customers in reducing their carbon emissions by a total of 350 million tonnes globally by 2030. With our "redeploy, refurbish and recycle" approach to mobile device management, we help businesses achieve their sustainability goals. Did you know? Aside from carbon emissions, electronic waste is the largest material environment issue for Vodafone. Our goal is to reuse, resell or recycle 100% of our network waste by 2025.

In 2022, we generated around 8,800 tonnes of waste and we recovered and recycled 95% of it. And as part of our pledge to improve lives and reduce our environmental impact, we have implemented innovative solar energy solutions at our headquarters and office locations worldwide.

Learn more about our latest news and stories to enable inclusive and sustainable digital societies

Our commitment to innovation

We enable our customers to manage their entire mobile device base with our advanced DLM solution, regardless of the network they use. Our seamless and efficient service allows businesses to inherit their existing device estate while enjoying full support from us. We’re thrilled to be at the forefront of this technology and are continuously exploring new ways to improve and expand our services. For example, we’re currently developing our Vodafone Business Managed Laptops capability to extend the coverage of our DLM service to other devices and audiences, making it easier for our customers to manage their entire device estate in one place.

Our commitment to our customers

We are proud of the trust our customers place in us. We understand that this trust is earned through the consistent delivery of high-quality services, and we are committed to maintaining this standard of excellence. We are delighted that customers of all sizes and across all markets can rely on our enterprise-grade connectivity, particularly in the energy, manufacturing and retail verticals. For instance, we’ve provided our Global Mobility services to a leading energy firm that is present in 20 countries across four continents, managing over 43,000 connections. Our tailored solutions, which include DLM services across 12 markets and 24,000 devices in Europe, have enabled the company to focus on its core business while we handle the complexities of managing its mobile device estate.

We are pleased to offer bespoke global services that are tailored to meet the unique needs of our customers and provide real value to their businesses. This is just one example of our commitment to building strong relationships with our customers and delivering innovative solutions that help them achieve their goals.

But that’s not all. We’ve also been recognised by other analyst firms in the market.

GlobalData has named Vodafone Business a “Leader” in Managed Mobility Services in its latest report on the global enterprise mobility services market – for the eighth time! You can read the report here and see what they say about us.

And we received the Gold Merit Award for our Device Lifecycle Management solution in the US, as part of the 2023 Telecom/Wireless/Mobile Awards.

As we continue to innovate and improve our offerings, we are honoured to have the support and recognition of the market behind us.

Note: The report was renamed from 'Magic Quadrant for Managed Mobility Services' to 'Magic Quadrant for Managed Mobility Services, Worldwide' in 2015 and to 'Magic Quadrant for Managed Mobility Services, Global' in 2019.­ ­

Gartner, Magic Quadrant for Managed Mobility Services, Global, Katja Ruud, Rafael Benitez, 31 July 2023

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

­Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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