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Vodafone Automotive - Stolen Vehicle Recovery (English)

Vodafone Stolen Vehicle Recovery

We offer safety and security solutions.
Ready to meet your needs.
Connect with your vehicle and get support when you need it most.
Our Secure Operations Centres
quickly handle any situation.
Available 24/7.

Why Vodafone Automotive

End-to-end products & services

What we do - from the design of the boxes to assistance and recovery of the vehicle in the event of theft - is integrated. We have our own cloud infrastructure and develop our applications in-house, ensuring end-to-end data security and protection. We also partner with providers to provide world-leading end-to-end products and services.

An international presence

We offer global coverage, via our own remote monitoring and assistance platforms, present in 54 countries, which operate 24 hours a day, 7 days a week. We work with local and global police, and other emergency services when recovering vehicles outside UK borders.

We’re a trusted brand

You can be assured, major global brands trust our products and services. These include Aston Martin, Audi, Bentley, Ferrari, Infiniti, Lamborghini, Maserati, Mercedes-Benz Truck, Nissan, Porsche, Renault, Seat, Škoda, Tesla, Volkswagen passenger cars and Volkswagen commercial vehicles.

Thatcham accredited & recognised by insurers

Our Stolen Vehicle Tracking systems are Thatcham accredited and recognised by the majority of leading insurers. You may qualify for a discount on your insurance premium.

Digital innovation

As a Vodafone Automotive customer, you can manage your vehicle security while on your laptop, home PC or from the palm of your hand, with our Stolen Vehicle Tracking mobile and web application. Click here.

An effective recovery process, in partnership with the police

In case of theft, contact our team

Our procedures then triggers the retrieval process

The vehicle is located

The vehicle is then recovered and secured by the police

How our Stolen Vehicle Tracking works

Our Stolen Vehicle Recovery services are made possible by constant communication between our GPS/GSM tracking system (which is fitted covertly to a vehicle) and Vodafone Automotive's server infrastructure:

  • Our live tracking data (made possible by a SIM card) means that we’re able to pinpoint a vehicle's position and movement, including speed and direction of travel
  • The combination of our GPS and quad band GPRS/GSM technologies enables the constant transmission of the position data – across over 360 local GSM networks
  • The SIM card sits in a lightweight, robust black box, which has heavy-duty casing and is a low battery drain device, with internal battery back-up
  • Our Stolen Vehicle Tracking systems are designed, manufactured and tested by a team of engineers in Vodafone Automotive's state-of-the-art production facility at our Headquarters near to Milan - they are rigorously tested to meet all OE automotive standards

We're Thatcham accredited

Image-Thatcham

With our Thatcham accreditation, you can rest easy

Our products are accredited by Thatcham Research, who work with vehicle and security equipment manufacturers, including ourselves, as well as the Police and insurance industry. Thatcham security testing is considered to be one of the most rigorous in the world and acts as a benchmark for crime prevention measures internationally.

So you can be reassured that the functionality, design and performance of our Stolen Vehicle Tracking systems, can be trusted to work when you need them to, to protect your pride and joy.

Thatcham standards are also recognised by major insurers, which means that your insurance company may offer you a premium discount on your motor insurance policy.

To find out more about Thatcham Research, please click here.

Working with Independent Dealers across the UK

Vodafone Automotive offers a wide range of safety and security products, for independent Dealers and their Aftermarket customers in the UK – these include Stolen Vehicle Tracking and ‘electronic systems’ or ‘non-connected’ products:

  • Researched, designed, manufactured and tested by Vodafone Automotive’s in-house technical team it’s European production Centre of Excellence in Italy
  • A range of innovative security solutions developed with driver recognition and intrusion sensing technologies
  • Fully-scalable ultrasonic-based Parking Aid systems, designed to improve driver safety and comfort, by monitoring the automotive environment and alerting the driver before an incident happens
  • Supplier solutions such as Speed Limiters and Cruise Control, to support drivers to manage their speed, while on the move
  • Digital innovation – security solutions with mobile and web applications, to keep your customer connected from their laptop, home PC or the palm of their hand

My Connected Car mobile & app

Installing a Vodafone Protect & Connect tracking system automatically gives you access to our connected car services through Vodafone Automotive's own mobile and web application.

With My Connected Car, you can access and manage a number of your vehicle security and safety functions remotely. My Connected Car provides easy access to vehicle information such as real-time vehicle location, directions to the vehicle and geofence ability. Click here to find out more.

How to get in touch - I'm a Dealer

New to Vodafone Automotive?

If you’d like to know more about how selling our tracking solutions or our electronic systems (Parking Aids, anti-theft Alarms, Speed Limiters and Cruise Control) can help your business to grow – please click here.

Existing Dealer

Click here to download your useful contacts.

You’ll also find this in your ‘Dealer Hub’ section of our Dealer Marketing Toolkit, plus:

  • Co-branding design assets - pre-approved digital content
  • Photography - product images and descriptions
  • Co-branding guidelines - how to work with Vodafone Automotive’s brand alongside your own in the right way
  • Dealer Hub - various other Dealer content including our Customer Registration Form, customer brochures and, Dealer Updates such as Bulletins and Promos

The Dealer Marketing Toolkit can help you to grow your business and is really ­ easy-to-use – click here for our User Guide to get you started.

How to get in touch - I'm a customer

Where to buy

Audi Centres

To find your local Approved Audi Centre, please click here.

Independent Dealerships

To find your local UK independent stocklist:

Call: +44 (0) 1254 266 092

Email: [email protected]

You already have Stolen Vehicle Tracking:

If you’re a Vodafone Automotive customer and you need to contact us, please get in touch with our Customer Service team at:

Email: [email protected]

Call: 0333 222 0003

Opening hours: Monday-Friday, 9-5pm

Subscription Renewal: If you have a Stolen Vehicle Tracking service and are due to renew your subscription, you don’t need to do anything. The Vodafone Automotive team will contact you 30 days before your subscription expires.

Discover more on all of our solutions and support

Downloads

Customer Brochures

Vodafone Automotive UK LTD

Compliance

You can access Vodafone Automotive UK's Declaration of Conformity for the following products by clicking on the links below:

NavTrak:

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