Closing the Digital Divide

We seek to close the digital divide to get everyone connected.


Enhancing coverage for all

Getting online is a vital part of everyday life. It is the key to unlocking the opportunities of the digital world. But 2.6 billion people are still unconnected, and many others need help to access the benefits of digital.

Woman Buying Food Tablet Device

Ensuring affordable connectivity, devices and platforms

Globally, 38% of the world’s population (3 billion people) are not using mobile internet despite living in areas with mobile broadband coverage. The digital usage gap remains almost eight times the size of the coverage gap.


What we are doing

We recognise that we cannot solve this issue by ourselves and work closely with the UN and industry partners to create solutions.

There are many barriers preventing the use of mobile broadband, including lack of awareness, low digital skills and the prohibitive upfront cost of smartphones.

Given that smartphones are increasingly the main gateway to digital services, we are increasing smartphone access by lowering the cost of devices through initiatives such as our Easy2Own payment plan in South Africa and our everyone.connected campaign in the UK.

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