Operating responsibly

To earn and retain the trust of our customers and other stakeholders we need to manage our operations responsibly and conduct our business in an ethical and transparent way

Operating responsibly

Everyone we deal with – from our customers, partners, suppliers and employees, to governments, regulators and NGOs – rightly expects us to act responsibly and with integrity at all times. The trust of our customers and other stakeholders is essential to Vodafone and critical to the value of our brand. To maintain that trust, we must ensure we always conduct our business in a responsible, transparent and ethical manner.

Follow the links below to find out more about the issues we manage as part of our commitment to being responsible and ethical, and read about our progress in 2014/15.

Responsible supply chain

We set strict ethical, labour and environmental standards for suppliers, helping them to improve their performance through our supplier management programme and collaborating with them to raise industry standards.

Child safety online

Our online resources help parents, teachers and children improve their digital skills and we offer a range of tools to help families explore the internet safely and protect children from unwanted contact and content.

Human rights

Vodafone is committed to respecting human rights in line with the UN Framework on Business and Human Rights everywhere we operate.


Our success is underpinned by the strong commitment to ethical behaviour as set out in our Code of Conduct and our zero tolerance approach on bribery.

Mobiles, masts and health

We communicate transparently about mobiles, masts and health, comply with international and national guidelines on exposure to radio frequency fields and monitor independent research.

Network deployment

We aim to minimise the impact of our base stations on communities and the environment as we continue to expand our network.