International Voice

Industry-leading network architecture

Our next generation IP network architecture uses active and passive probes to constantly monitor key quality metrics, such as jitter, latency, Mean Opinion Score, ASR and NER to ensure the best available quality experience to end consumers. Versatile design allows us to support all popular codecs and transcoding to emerging new codecs. We also use an edge-switching capability to keep calls originated and terminated within that region.

A choice of physical connections

Carrier partners can establish connections to the Vodafone Global Voice platform conveniently by two options:

We create a high quality and highly secure ecosystem that allows multiple services – voice, data and messaging to be delivered over a single connection.

Through this connection, traffic is firewalled before transiting through our secure IP backbone.

Future evolution

Our international voice service routes over a VoLTE and HD Voice-ready IP backbone. This investment creates a smooth glide path as these technologies evolve from primarily supporting national to underpinning international services. Through a direct connection, our partners can benefit from our investments and jointly accelerate speed-to-market in the evolution of these services.

Central fraud prevention practice

Our carrier service central fraud prevention practice leverages our deep industry experience across our local markets, engages with industry experts and law enforcement authorities, and uses sophisticated call monitoring tools to identify fraudulent activities and take pre-emptive and corrective actions. This proactive and focused approach to fraud prevention helps protect our business and our customers.