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Responsibility for our living planet


We are a partner that shares your responsible approach to global business. We have the innovative solutions that will help you meet tightening sustainability targets, and continue to respect our natural environment.

We work together with our partners and customers to overcome critical global challenges through commitment to wide-reaching environmental, social and economic improvement.

Our sustainability strategy

Be responsible, ethical and honest in all our activities. We have robust policies and systems to ensure our employees behave responsibly and our suppliers adopt ethical practices.

Be eco-efficient by doing more for customers with less, by reducing environmental impacts from our operations, products and services. In fact, since 2006, we've reduced our emissions in developed markets by 9%.

Create sustainable societies through low-carbon solutions and innovations specifically using new best-practice business processes focused on improving and increasing longevity of economic development, healthcare and access to education.

We forge strong partnerships with customers and worldwide environmental organisations, ensuring that improved healthcare and access to education are within reach for developing countries.

Minimising our carbon footprint

We're constantly striving to make our operations more energy-efficient, and to capitalise on renewable energy opportunities.

By 2020 we will cut our carbon dioxide emissions by 50% - and we are maximising joint strategies with key suppliers to do this. We're also providing businesses with 10 million carbon-reducing machine-to-machine (M2M) connections.

Our digital workplace solutions are producing results too. Increasingly, employees can work efficiently from home and other remote locations so they don't need to travel so extensively.

Greener networks

We're successfully reducing our network emissions by introducing more efficient components in our base stations, including implementing solar and wind-powers base stations. And we're sharing network equipment with other operators too which also helps to reduce energy demands.

Efficient data centres

Growing demands on data centres have increased energy use. We're combating this by introducing more efficient hardware, decommissioning old systems and using virtualisation to optimise the use of servers.


Greener devices and services

Minimising the impact of using and disposing of mobile devices and accessories is key element of our sustainability strategy. That's why we've teamed up with our suppliers to explore how to improve the environmental performance of our products.


Recycling mobile phones

We encourage our global business customers to give us their old phones for re-use and recycling. Because facilities are limited in some countries, we've commissioned research in India and Kenya to discover the best way of increasing recycling capacity.