Get a clear view of your customer service operations. Vodafone Media Recording and Analytics lets you turn information into insight. You can use data from recorded customer interactions to analyse trends, improve products and services – and, ultimately, be more competitive.
MiFID II regulation requires you to record mobile communications and store them for five years. Vodafone Network Mobile Recording is our built-in network solution that enables you to comply. All recordings are stored securely in the cloud to manage and analyse your recordings.