Unified communications is making sure you have the best mix of technology to address your specific business needs. It is about interlinking our products and services to connect your people, applications, clouds and networks around the world.
Whether it’s empowering your employees with an effective digital workplace, transforming the operations and management of your communications infrastructure or building deeper customer relationships with personalised contact centres – we’ve got you covered.
Get a clear view of your customer service operations. Vodafone Media Recording and Analytics lets you turn information into insight. You can use data from recorded customer interactions to analyse trends, improve products and services – and, ultimately, be more competitive.
MiFID II regulation requires you to record mobile communications and store them for five years. Vodafone Network Mobile Recording is our built-in network solution that enables you to comply. All recordings are stored securely in the cloud to manage and analyse your recordings.