Introducing our new, flexible Unified Communications solution; Vodafone Business UC with RingCentral.
Our solution simplifies complexity by offering best in breed across messaging, video, phone and sharing, all on one, simple platform. It also integrates with your other tools and systems making life that much easier.
Our services are designed to ensure your communications are seamless and efficient and that your employees are more productive. Using the latest technology and systems, we can help you create a single unified communications experience across your business. A digital working environment that encourages collaboration and innovation.
Moving beyond simple phone calls, customers are taking matters into their own hands and turning to their friends, the web and social media to find answers. Your brand increasingly depends on how you handle their interactions and manage their experience. We offer a range of contact centre solutions, whether on-premise or cloud-based, to help streamline call centre operations and integrate new customer channels.
Get a clear view of your customer service operations. Vodafone Media Recording and Analytics lets you turn information into insight. You can use data from recorded customer interactions to analyse trends, improve products and services – and, ultimately, be more competitive.
MiFID II regulation requires you to record mobile communications and store them for five years. Vodafone Network Mobile Recording is our built-in network solution that enables you to comply. All recordings are stored securely in the cloud to manage and analyse your recordings.