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Privacy Policy

Vodafone Business Products and Services and website

In this policy, we explain how we collect, use, share and protect your personal information when you use our products and services, visit our website or interact with us.

Last updated: 3 December 2018

Who we are

We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone Business entities, members of the Vodafone Group, as the commercial sales arm to deliver global business products and services.

We will act as the Data Controller for a range of your personal data and will be supported by other organisations within the Vodafone Group.

You will find our contact details in the How to contact us section in this policy which you can use if you have any questions about this privacy policy, including how to update or access your personal information or to make a complaint.

In this privacy policy:

“Vodafone”, “we”, “us”, “our” means Vodafone Business including Vodafone Global Enterprise Limited and Vodafone Business Entities;

“Vodafone Business Entities”, entities listed as Vodafone Enterprise companies in Vodafone Group website here, https://www.vodafone.com/content/index/investors/about_us/licensed-entities.html

“third party” means someone who is not you, us or a Business Customer; 

“Business Customer” means the business customer which has entered into a Services Agreement with Vodafone or another member of the Vodafone Group for Vodafone Business products and Services; and

 “Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital.

Our registered office is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We are registered in England under company number 2844851.

Vodafone Global Enterprise Limited is registered with the Information Commissioner’s Office (ICO), registration number Z1535597.

Changes to our privacy policy

When this privacy policy applies

Our principles

The basics

Privacy & our products and services (supplements)

Your rights

How to contact us

General privacy enquiries and complaints

Your opinion matters to us – if you have any questions about our privacy policy, you can email us at: enterpriseDPO@vodafone.com or write to:

Vodafone Business
Legal & External Affairs –Data Privacy Office
Vodafone House
The Connection
Newbury
Berkshire
RG14 2FN
UK 

Individual rights

For more information about your rights, see section Your Rights in this privacy policy. If our policy does not answer your concern/s you may wish to make an individual rights request to Vodafone.  

Please put your request in writing and submit by secure email to customersecurity@vodafone.com. You can also send your request to the postal address above.

Note that as we provide business solutions it may not be possible for us to verify your identity without the help of our Business Customer who might be your employer or the organisation that has authorised your access to, and use of, our products and services. For example, when we provide mobile connectivity services to a Business Customer we will know the telephone numbers assigned to the Business Customer account, however we may not know the identity of the employees of the Business Customer using those numbers. In this case if you want to continue with your request you understand that we would need to ask our Business Customer to verify your identity.   

Who we are

Who we are

We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone Business entities, members of the Vodafone Group, as the commercial sales arm to deliver global business products and services.

We will act as the Data Controller for a range of your personal data and will be supported by other organisations within the Vodafone Group.

You will find our contact details in the How to contact us section in this policy which you can use if you have any questions about this privacy policy, including how to update or access your personal information or to make a complaint.

In this privacy policy:

“Vodafone”, “we”, “us”, “our” means Vodafone Business including Vodafone Global Enterprise Limited and Vodafone Business Entities;

“Vodafone Business Entities”, entities listed as Vodafone Enterprise companies in Vodafone Group website here, https://www.vodafone.com/content/index/investors/about_us/licensed-entities.html

“third party” means someone who is not you, us or a Business Customer; 

“Business Customer” means the business customer which has entered into a Services Agreement with Vodafone or another member of the Vodafone Group for Vodafone Business products and Services; and

 “Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital.

Our registered office is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We are registered in England under company number 2844851.

Vodafone Global Enterprise Limited is registered with the Information Commissioner’s Office (ICO), registration number Z1535597.

Privacy policy

Changes to our privacy policy

When this privacy policy applies

Our principles

The basics

Privacy & our products and services (supplements)

Your rights

Cookie policy

Our cookie policy

What are cookies?

How we use cookies

Third Party Cookies

Controlling your cookies

How to contact us

How to contact us

General privacy enquiries and complaints

Your opinion matters to us – if you have any questions about our privacy policy, you can email us at: enterpriseDPO@vodafone.com or write to:

Vodafone Business
Legal & External Affairs –Data Privacy Office
Vodafone House
The Connection
Newbury
Berkshire
RG14 2FN
UK 

Individual rights

For more information about your rights, see section Your Rights in this privacy policy. If our policy does not answer your concern/s you may wish to make an individual rights request to Vodafone.  

Please put your request in writing and submit by secure email to customersecurity@vodafone.com. You can also send your request to the postal address above.

Note that as we provide business solutions it may not be possible for us to verify your identity without the help of our Business Customer who might be your employer or the organisation that has authorised your access to, and use of, our products and services. For example, when we provide mobile connectivity services to a Business Customer we will know the telephone numbers assigned to the Business Customer account, however we may not know the identity of the employees of the Business Customer using those numbers. In this case if you want to continue with your request you understand that we would need to ask our Business Customer to verify your identity.