Case Studies | July 2017
Vodafone provides complete end-to-end telematics solution for Yamaha
Yamaha produces one of Europe’s most popular scooters, the TMAX. The company decided to equip the latest TMAX model with a complete end-to-end telematics service and a new app which shares useful data on the road and remotely. The main challenge was finding a telematics provider that could deploy and deliver that service across Europe in one go.
A key requirement for Yamaha was to have a smooth and seamless operation in every city and village across Europe, ensuring that the thousands of TMAX 2017 models hitting the road could connect without fail.
Vodafone has designed a true end-to-end telematics solution for Yamaha that comprises hardware, connectivity, connected vehicle service and customer support. With the latest TMAX SX and DX production models, a telematics unit designed and developed by Vodafone Automotive is installed in the Yamaha line fitment, which guarantees perfect integration into the bike and warranty for the system. When a bike is sold via a dealership, the customer can activate the My TMAX Connect service through a dedicated customer portal and be up-and-running within minutes.
The My TMAX Connect application allows the rider to remotely locate their bike using the bike finder feature, monitor riding usage, map bike trips, enable an alert if a set maximum speed limit is exceeded and set a geo fence. Perhaps most importantly for owners, the TMAX SX and TMAX DX models are protected from theft through the Vodafone Automotive dedicated telematics infrastructure and service support organisation.
For Yamaha, it addresses security issues while introducing a more enjoyable customer experience. The Vodafone Automotive service, in tandem with the app, adds layers of information, analysis and functionality to enhance the journey. It is a hassle-free and reliable solution which Yamaha says is proving popular with customers.
Gartner has positioned Vodafone as a "Leader" in its Magic Quadrant for Managed M2M Services, Worldwide report 2017, for the fourth consecutive year