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Vodafone achieves highest scores for all six use cases in Gartner Critical Capabilities for Managed IoT Connectivity Services, Worldwide

24 Mar 2020

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Vodafone achieves highest use case scores in all six of Gartner’s Critical Capabilities for Managed IoT Connectivity Services, Worldwide 2020

Gartner has recently published its Critical Capabilities for Managed IoT Connectivity Services, Worldwide, which complements the Magic Quadrant.

After being named as a “Leader” in Gartner’s Magic Quadrant for Managed IoT Connectivity Services, Worldwide for the sixth consecutive time in 2019, Vodafone has now also achieved the highest use case achieved in all six of Gartner’s 2020 Critical Capabilities for Managed IoT Connectivity Services, Worldwide this year.

The Magic Quadrant positions Vodafone and other vendors in the market. The Critical Capabilities report goes into more detail on specific use cases. According to Gartner, “The report analyses eight critical capabilities for 18 vendors worldwide that are mapped into six main use cases for IoT-enabled businesses.”

When considering who to choose to provide managed IoT connectivity services, it is essential to have a holistic view of what the different providers can deliver.  When combined, we believe the two reports offer a deep and complete insight into the IoT managed connectivity services market and the positioning of Vodafone Business product and service offerings.

The report says: “Building an IoT-enabled business is complex due to the variety of the components needed — spanning from the edge hardware to different connectivity technologies, management platforms and analytics. This situation raises many concerns for organizations around security, service delivery, global reach and local support in finding the right vendor to help them simplify the management of the ecosystem in a secured way and with service delivery guarantees.”

The six use cases covered by the Critical Capabilities report are:

  • Secure access to information
  • Outsource IoT connectivity
  • Managed complex and diverse IoT connectivity
  • Managed connected consumer products and services
  • Managed connected commercial products and services, and
  • Managed connected industrial products and services.

Vodafone’s managed IoT connectivity services have the highest product score in all these use cases. 

In analysing the products and services from Vodafone and other vendors, Gartner identified the following as being the factors that are critical to success. These are what customers need to be considering when choosing a provider for their IoT managed connectivity services.

  • Connectivity management portal
  • Service management and support
  • SIM and subscription management
  • Device management
  • Application management
  • Security management
  • Sourcing and logistics management, and
  • Multi-sourcing service integration.

Gartner also says: “Access to managed connectivity services is invaluable when deploying Internet of Things capitalized-based solutions at scale. When selecting a provider, IT Infrastructure & Operations leaders should look beyond network coverage to the quality and capability of vendor portals, security and broader deployment support services.”

“Our customers work with Vodafone Business for IoT because they know we bring together a unique set of strengths that help solve their business problems in a way no other company can”, said Erik Brenneis, IoT Director, Vodafone Business.  “Gartner’s Critical Capabilities help our customers to understand what’s important when they are assessing and buying IoT managed connectivity services. That is why I am delighted we have achieved the highest scores in all six critical capabilities as well as being a “Leader” in the Magic Quadrant.  I believe our ability to deliver IoT services in over 193 destinations around the world and our investment in 5G is helping companies use IoT to transform lives and businesses wherever they are.”

Gartner Critical Capabilities for Managed IoT Connectivity Services, Worldwide, Pablo Arriandiaga, Eric Goodness, Leif-Olof Wallin, Jonathan Davenport, Barika Pace, 10 February 2020

Gartner, Magic Quadrant for IoT Connectivity Services, Worldwide, Pablo Arriandiaga, Eric Goodness, Leif-Olof Wallin, Jonathan Davenport, 12 December 2019

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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