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No one networks like Vodafone

Gartner names Vodafone as a Challenger in its latest Magic Quadrant for Network Services, Global.

Vodafone for Business has been recognised for coverage and customer service in this year’s Magic Quadrant, which assesses the relative positions of 16 vendors in the network services global market.

This MQ placement is based on our "completeness of vision" and "ability to execute”.

Moving to the right on the “completeness of vision” axis since last year, Vodafone is now positioned furthest for "completeness of vision" in the Challengers Quadrant.
 

Image-Network Services MQ

To be identified as a Challenger by Gartner, “providers are strong in execution, but narrower than Leaders in their vision for taking market leadership. Their focus is more on established network services and geographies, and they are typically followers of the market innovations created by Leaders and Visionaries.”

In this Magic Quadrant, Gartner evaluated established global network services including WAN services, cloud connectivity and SIP trunking, as well as emerging global network services including SD-WAN services, network on-demand services, NFV services and vCPE.

In addition to Vodafone’s 4G WAN access in 13 countries, we feel Gartner specifically acknowledged Vodafone’s automation of the customer experience process as a strength, noting that local billing is available in 20 countries and more than 70% of local access quotes are automated.

We feel this is symbolic of our commitment to customer experience excellence as we drive programmes across the business to improve the service we provide.

Enterprises around the world are responding to the changing nature of today’s business environment. In this changing digital landscape we are focused on helping our customers succeed.

You can view the full Gartner Magic Quadrant for Network Services, Global here

Read the recent Gartner reports

Three more reports we believe reflect the progress we’ve been making in helping our customers succeed in the digital world.

Why Vodafone?

Multinational

We work with over 1,400 multinationals, including 70% of the Fortune 500

Image-icon-white-mobile

Wherever you are, we are. Our network reaches 182 countries

Community or Foundation

1 million km of fibre assets – one of the most extensive networks worldwide

Gartner Inc., Magic Quadrant for Network Services, Danellie Young, Katja Ruud, Bjarne Munch, Takeshi Ikeda, Neil Rickard, 27 February 2018

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.