It can be hard to determine if large, isolated deployments are working correctly. Scaling operations to manage this complexity without significantly increasing costs can be difficult.
Remote device management removes these issues, creating a secure and scalable environment for monitoring, analysis, fault detection, correction and updates.
IoT Device Management offers complete control over devices, making them more resilient, reducing operational cost and maximising uptime.
Increased knowledge of a device’s state combined with the ability to remotely manage and troubleshoot devices results in an overall reduction of device downtime.
Know what your devices are doing, so that you are aware of what is happening and are alerted of exceptions.
Secure devices using remote device monitoring, rapid deployment of security patches and management of their credentials
Scale your device portfolio and management with ease, by simply extending to new devices and protocols as required.
Device firmware and applications can be updated remotely to save time and optimise device performance. Additionally, reducing the number of firmware and application versions in the field will save technician time by reducing device estate complexity.
Remote management of devices reduces the amount of operational effort required to maintain the device estate. Operational teams can manage multiple devices as groups, reducing the time required to perform tasks, and technicians don’t need to physically visit a device to manage or update it.
Support for the leading industry standardized protocols enables many types of device to be connected.
Protocol support includes: Open Mobile Alliance's Lightweight M2M (LWM2M), REST, MQTT.
For those devices without built in protocol support, an agent is also available to enable platform integration.
The new rule for the future is going to be: “any device can be connected.” Managing your devices ensures that they are working for you 24/7. You can see how they are performing and keep their software up to date.