We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone enterprise entities, members of the Vodafone Group as the commercial sales arm to deliver global business products and services. A list of subprocessors currently authorized by Vodafone Business, or other Vodafone Group company on behalf of Vodafone Business, to process Customer Data and assist Vodafone Business with respect to the provision of standard products and services, as agreed under the applicable Master Services Agreement with you, is set out below:
(we are reviewing our lists of subprocessor and will update them from time to time)
Latest update of 11 May 2023
| Vodafone Global Enterprise solution | Sub-processor Entity |
Location of Processing | |
| Vodafone Telecoms Management | Tangoe | US | |
| Process Tracker | MatsSoft | UK | |
| Vodafone Managed Messaging (VMM) | Sinch Lindhagensgatan 74 112 18 Stockholm Sweden |
Within the European Union | |
| Vodafone Secured Device Manager |
VMWare International Ltd (previously Airwatch), Parnell House, Barrack Square, BallinColligs, County Cork, Ireland | United Kingdom (UK) and United States of America ( USA). | |
| Altran Technologies (previously Aricent), Park View House, 65 London Road, Newbury, RG14 1JN | United Kingdom (UK) and India | ||
| CACI Limited, CACI House, Avonmore Road, London, W14 8TS | UK | ||
| Vodafone Device Manager – Cloud |
|
Germany, Austria, USA, Canada, Ukraine and India |
| Vodafone Global Enterprise solution | Sub-processor Entity | Location of Processing | |||
| Managed Firewall Services | BAE Systems | UK | |||
| Westcon | UK | ||||
| Web Security |
|
|
| Vodafone Global Enterprise solution | Sub-processor Entity |
Location of Processing | |
Network Mobile Recording |
Cognia -former Compliant Phones Limited (CPL) – Via Smarsh | Ireland, Germany | |
| Oracle | Germany, Spain | ||
| Cisco | Germany, Spain | ||
| Amazon Web Services | Germany | ||
| Vodafone Media Recording (Managed Recording Dedicated) | Verint | UK | |
| Cisco Spark and Webex | Cisco | US locations + Worldwide Media Data Center locations in accordance with Cisco’s Privacy Data Sheets, here. | |
| VONE-M | GCI Network Solutions Limited (UK) | UK, Hungary, Israel | |
| Vodafone Meet Anywhere (video conferencing) |
|
Netherlands, Finland, Germany, Spain and France | |
| Vodafone Business UC with RingCentral | RingCentral UK LTD Registered address: Ealing Cross, 85 Uxbridge Road, London W5 5TH, United Kingdom RingCentral France SAS |
UK, EU and US |
| Vodafone Global Enterprise solution | Sub-processor Entity (depending on country where the Service is contracted and type of Service) |
Location of Processing |
Managed Hosting |
IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland |
Austria Brazil Bulgaria Czech Republic Germany Hungary India Ireland Poland Romania Switzerland United Kingdom |
| Cloud Storage | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria Brasil Bulgaria Czech Republic Germany Hungary India Ireland Poland Romania Switzerland United Kingdom |
| Data Protect | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria Brasil Bulgaria Czech Republic Germany Hungary India Ireland Philippines Poland Romania Switzerland United Kingdom United States |
| Dedicated Storage | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria Brasil Bulgaria Czech Republic Germany Hungary India Ireland Poland Romania Switzerland United Kingdom |
| Primary Storage | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria Brasil Bulgaria Czech Republic Germany Hungary India Ireland Poland Romania Switzerland United Kingdom |
Hosted Private Cloud |
IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Brasil Bulgaria Czech Republic Germany Hungary India Ireland Netherland Poland Romania Switzerland United Kingdom United States |
| Vodafone Business Multicloud Platform (IBM Hybrid Cloud Management Solution) | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria Netherland India Ireland Poland Romania United Kingdom United States |
| Integrated Managed Infrastructure for Public Cloud | IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Austria India Ireland Netherland Poland Romania UK |
| • Application Discovery and Assessment; • Design and Configuration of Cloud Environment; • Cloud Migration; • Application Modernisation Services |
IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
UK Czech Republic Poland |
| • X-Force Offensive Security Testing; • X-Force Incident Response • Dev Sec Ops Testing • Cloud Managed Security Infrastructure Server Workload Protection; • Managed SIEM in the Cloud; • Vulnerability Management Services in the Cloud. • Cloud Security Assessment Strategy |
IBM United Kingdom Limited IBM Ireland Limited IBM Deutschland GmbH Kyndryl UK Limited Kyndryl Ireland Limited Kyndryl Deutschland GmbH |
Belgium Brazil Costa Rica India Japan Poland United States |
|
Internet In The Car (IITC) Solution |
Sub-processor Entity | Location of Processing |
| End User Payments Management | Adyen N.V. Simon Carmiggeltstraat 6-50 1011 DJ Amsterdam The Netherlands |
Netherlands If relevant to the services: United Kingdom Brazil Mexico United States of America Australia Singapore Japan Canada |
| 1st Level End User Support | iQuent (Moment Group) Pyhäjärvenkatu 5 A / 33200 Tampere / Puh. 010 400 6001 |
Sweden Finland Norway Denmark |
| Vodafone Automotive UK Shuttleworth House, 21 Bridgewater Close, Network 65 Business Park, Hapton, Burnley, BB11 5TE |
Italy United Kingdom Spain France Belgium Netherlands |
|
| Polkomtel Sp. z. o. o. ul. Konstruktorska 4 02-673 Warszawa |
Poland | |
| IITC Portal Management | Celfocus – 3rd line support, portal updates Celfocus, Av. Dom Joao II 34, 1998-031, Lisboa, Portugal |
Portugal Spain Germany |
| CGI –IT UK Ltd CGI IT UK Lt, 250 Brook Drive, Green Park, Reading, Berkshire, RG2 6UA |
United Kingdom Germany Spain |
|
| Cubic Telecom Ltd Corrig Court, Corrig Road Sandyford Industrial Estate Dublin D18 C6K1 |
Ireland Germany |
|
| Automotive Customers | Vodafone GmbH Vodafone GmbH Ferdinand-Braun-Platz 1 D-40549 Düsseldorf |
Germany |