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Vodafone Business Subprocessors

We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone enterprise entities, members of the Vodafone Group and listed here, as the commercial sales arm to deliver global business products and services. A list of subprocessors currently authorized by Vodafone Business, or other Vodafone Group company on behalf of Vodafone Business, to process Customer Data and assist Vodafone Business with respect to the provision of standard products and services, as agreed under the applicable Master Services Agreement with you, is set out below:

(we are reviewing our lists of subprocessor and will update them from time to time)

Latest update of  10 November 2021

Mobility

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of Processing
 Vodafone Telecoms Management  Tangoe  US
 Process Tracker  MatsSoft  UK
 Vodafone Managed Messaging (VMM)  Sinch
Lindhagensgatan 74
112 18 Stockholm
Sweden
 Within the European Union
 


Vodafone Secured Device Manager
 VMWare International Ltd  (previously Airwatch), Parnell House, Barrack Square, BallinColligs, County Cork, Ireland  United Kingdom (UK) and United States of America ( USA).
 Altran Technologies (previously Aricent), Park View House, 65 London Road, Newbury, RG14 1JN  United Kingdom (UK) and India
CACI Limited, CACI House, Avonmore Road, London, W14 8TS UK
Vodafone Device Manager – Cloud
Mobile Iron Inc. – registered address is 415 East Middlefield Road, Mountain View, California, 94043, U.S.A.
 
Germany, Austria, USA, Canada, Ukraine and India
 

Fixed Connectivity

 
Vodafone Global Enterprise solution Sub-processor Entity  Location of Processing
Managed Firewall Services BAE Systems UK
Westcon UK
Web Security

ZScaler Inc. : a company registered in Delaware USA

  • USA, UK, India, Poland, Switzerland, France, Germany, Netherlands, Canada, Japan, Australia, Singapore and Middle East (only if customer has users in the Middle East)
  • Amazon Web Services – global
 
Microsoft Corporation (Azure) – global
 

Unified Communications

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of Processing

 Network Mobile Recording
 
 Cognia -former Compliant Phones Limited (CPL) – Via Smarsh  Ireland, Germany
 Oracle  Germany, Spain
 Cisco  Germany, Spain
 Amazon Web Services  Germany
Vodafone Media Recording (Managed Recording   Dedicated) Verint UK
 Cisco Spark and Webex  Cisco  US locations + Worldwide Media Data Center locations in accordance with Cisco’s Privacy Data Sheets, here.
 VONE-M  GCI Network Solutions Limited (UK)  UK, Hungary, Israel
Vodafone Meet Anywhere (video conferencing)

Elisa Corporation

Registered address :Ratavartijankatu 5, PL 1, 00061 Elisa, Helsinki, Finland

Netherlands, Finland, Germany, Spain and France
 

Cloud and Security Solutions

 Vodafone Global Enterprise solution
 Sub-processor Entity
(depending on country where the Service is contracted and type of Service)
 
 Location of Processing
 


 Managed Hosting
 
IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland
Austria
Brazil
Bulgaria
Czech Republic
Germany 
Hungary
India
Ireland
Poland
Romania
Switzerland 
United Kingdom
 Cloud Storage IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
 
 
 Austria
Brasil
Bulgaria
Czech Republic
Germany 
Hungary
India
Ireland
Poland
Romania
Switzerland 
United Kingdom
 Data Protect  IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
 Austria
Brasil
Bulgaria
Czech Republic
Germany 
Hungary
India
Ireland
Philippines
Poland
Romania
Switzerland 
United Kingdom
United States
 Dedicated Storage  IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH

 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
Austria
Brasil
Bulgaria
Czech Republic
Germany 
Hungary
India
Ireland
Poland
Romania
Switzerland 
United Kingdom
 Primary Storage IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
Austria
Brasil
Bulgaria
Czech Republic
Germany 
Hungary
India
Ireland
Poland
Romania
Switzerland 
United Kingdom


 Hosted Private Cloud
 IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
 Brasil
Bulgaria
Czech Republic
Germany 
Hungary
India 
Ireland
Netherland
Poland
Romania
Switzerland 
United Kingdom
United States
Vodafone Business Multicloud Platform (IBM Hybrid Cloud Management Solution) IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
Austria
Netherland
India
Ireland
Poland
Romania
United Kingdom
United States
Integrated Managed Infrastructure for Public Cloud IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH

Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
 
Austria
India
Ireland
Netherland
Poland
Romania
UK
•    Application Discovery and Assessment; 
•    Design and Configuration of Cloud Environment; 
•    Cloud Migration; 
•    Application Modernisation Services 
IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
UK
Czech Republic
Poland
 
•    X-Force Offensive Security Testing; 
•    X-Force Incident Response
•    Dev Sec Ops Testing
•    Cloud Managed Security Infrastructure Server Workload Protection;
•    Managed SIEM in the Cloud;
•    Vulnerability Management Services in the Cloud. 
•    Cloud Security Assessment Strategy
IBM United Kingdom Limited
IBM Ireland Limited
IBM Deutschland GmbH
 
 
Kyndryl UK Limited
Kyndryl Ireland Limited
Kyndryl Deutschland GmbH
Belgium
Brazil
Costa Rica
India
Japan
Poland
United States
 

Internet In The Car  (IITC) Solution

 

Internet In The Car  (IITC) Solution

Sub-processor Entity Location of Processing Applicable to OEM Customer
 
End User Payments Management ABN AMRO BANK N.V Gustav Mahlerlaan 10, in (1082 PP) Amsterdam, The Netherlands ALL
EUROPEAN MERCHANT SERVICES B.V at Apollo House 6A, Herikerbergweg 25, 1101 CN Amsterdam Zuidoost, The Netherlands ALL
MasterCard Payment Gateway Services Ltd 19th Floor, 10 Upper Bank Street, London E14 5NP,  ALL
1st Level End User Support iQuent (Moment Group) Pyhäjärvenkatu 5 A /  33200 Tampere / Puh. 010 400 6001 ALL
Vodafone Automotive UK    Shuttleworth House, 21 Bridgewater Close, Network 65 Business Park, Hapton, Burnley, BB11 5TE ALL
IITC Portal Management Celfocus – 3rd line support, portal updates Celfocus, Av. Dom Joao II 34, 1998-031, Lisboa, Portugal ALL
CGI –IT UK Ltd  CGI IT UK Lt, 250 Brook Drive, Green Park, Reading, Berkshire, RG2 6UA ALL
Cubic Cubic Telecom Ltd
Corrig Court, Corrig Road
Sandyford Industrial Estate
Dublin
D18 C6K1
Audi & Porsche
Automotive Customers Vodafone GmbH Vodafone GmbH
Ferdinand-Braun-Platz 1
D-40549 Düsseldorf
Daimler / VW Group