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Vodafone Business Subprocessors

We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone enterprise entities, members of the Vodafone Group and listed here, as the commercial sales arm to deliver global business products and services. A list of subprocessors currently authorized by Vodafone Business, or other Vodafone Group company on behalf of Vodafone Business, to process Customer Data and assist Vodafone Business with respect to the provision of standard products and services, as agreed under the applicable Master Services Agreement with you, is set out below:

(we are reviewing our lists of subprocessor and will update them from time to time)

Latest update of 15 February 2019

Connectivity

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of the
 Subprocessor/s (where processing takes place)
 Mobile Device Manager  MobileIron  US
 Vodafone Telecoms Management  Tangoe  US
 Process Tracker  MatsSoft  UK
 Vodafone Media Recording (Managed Recording   Dedicated)  Verint  UK
 Vodafone Managed Messaging  CLX Networks (aggregator)  Sweden
 Managed Firewall on Premises  BAE Systems  UK
 Westcon  UK
 

Unified Communications

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of the
 Subprocessor/s (where processing takes place)

 Network Mobile Recording
 
 Cognia -former Compliant Phones Limited (CPL) – Via Smarsh  Ireland, Germany
 Oracle  Germany, Spain
 Cisco  Germany, Spain
 Amazon Web Services  Germany
 Cisco Collaboration Flex (Webex Meeting)  Cisco  US locations + Worldwide Media Data Center locations in accordance with Cisco’s Privacy Data Sheets, here.
 VONE-M  GCI Network Solutions Limited (UK)  UK, Hungary, Israel
 

Cloud and Security Solutions

 Vodafone Global Enterprise solution  Sub-processor Entity  Location of the
 Subprocessor/s (where processing takes place)


 Private Cloud
 
 EMC (Virtustream)  UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 VCE  UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 VMware  Bulgaria, UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 Bell Integration                 UK, Ireland, Germany
 Cloud Storage  EMC Computer Systems (UK) Limited
 
 EMC teams operating the service in Vodafone data centres environments are located remotely:
 
UK, Germany, India
 Dedicated Storage  EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India
 Flexible Computing  Dell Inc subsidiary Virtustream  UK
 Total Cloud Flex  DXC
(formerly HP Enterprises Limited, formerly Electronic Data Systems Limited)
 UK, Germany, Italy
 Primary Storage  EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India


 Data Protection
 EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India
 Iron Mountain  UK

Note –Cloud Transformation:

Vodafone has joined forces with IBM to bring together the best of multi-cloud and connectivity solutions, global capabilities and industry expertise to help drive your ideas to business outcomes faster, more simply and at scale.

We will soon update the list of sub-processors for Cloud and Security solutions shown above to reflect this new venture. In the meantime, find below a list of IBM entities that from the 1 April 2019 might be involved in the processing of personal data on behalf of our customers for cloud solutions and the location of processing:

 

Name Registered business address Actual location of processing
IBM United Kingdom Limited P.O. Box 41, North Harbour, Portsmouth, Hants, PO6 3AU, UK
 
UK
IBM GDC Romania Bulevardul Vasile Milea 4A, București 061344, Romania
 
Romania
IBM Poland Krakowiaków 32, 02-255 Warszawa, Poland
 
Poland
IBM Czech Republic  V Parku 2294/4, 148 00 Praha 4, Czechia
 
Czech Republic
IBM India Private Limited Manyata Embassy Business Park (MEBP), Thanisandra, Bengaluru, Karnataka 560045, India India