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Vodafone Business Subprocessors

We are Vodafone Business. We use Vodafone Global Enterprise Limited and other Vodafone enterprise entities, members of the Vodafone Group and listed here, as the commercial sales arm to deliver global business products and services. A list of subprocessors currently authorized by Vodafone Business, or other Vodafone Group company on behalf of Vodafone Business, to process Customer Data and assist Vodafone Business with respect to the provision of standard products and services, as agreed under the applicable Master Services Agreement with you, is set out below:

(we are reviewing our lists of subprocessor and will update them from time to time)

Latest update of 15 January 2020

Mobility

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of Processing
 Vodafone Telecoms Management  Tangoe  US
 Process Tracker  MatsSoft  UK
 Vodafone Managed Messaging (VMM)  Sinch
Lindhagensgatan 74
112 18 Stockholm
Sweden
 Within the European Union
 


Vodafone Secured Device Manager
 VMWare International Ltd  (previously Airwatch), Parnell House, Barrack Square, BallinColligs, County Cork, Ireland  United Kingdom (UK) and United States of America ( USA).
 Altran Technologies (previously Aricent), Park View House, 65 London Road, Newbury, RG14 1JN  United Kingdom (UK) and India
CACI Limited, CACI House, Avonmore Road, London, W14 8TS UK
Vodafone Device Manager – Cloud
Mobile Iron Inc. – registered address is 415 East Middlefield Road, Mountain View, California, 94043, U.S.A.
 
Germany, Austria, USA, Canada, Ukraine and India
 

Fixed Connectivity

 
Vodafone Global Enterprise solution Sub-processor Entity  Location of Processing
Managed Firewall Services BAE Systems UK
Westcon UK
Web Security

ZScaler Inc. : a company registered in Delaware USA

  • USA, UK, India, Poland, Switzerland, France, Germany, Netherlands, Canada, Japan, Australia, Singapore and Middle East (only if customer has users in the Middle East)
  • Amazon Web Services – global
 
Microsoft Corporation (Azure) – global
 

Unified Communications

 Vodafone Global Enterprise solution  Sub-processor Entity
 
 Location of Processing

 Network Mobile Recording
 
 Cognia -former Compliant Phones Limited (CPL) – Via Smarsh  Ireland, Germany
 Oracle  Germany, Spain
 Cisco  Germany, Spain
 Amazon Web Services  Germany
Vodafone Media Recording (Managed Recording   Dedicated) Verint UK
 Cisco Spark and Webex  Cisco  US locations + Worldwide Media Data Center locations in accordance with Cisco’s Privacy Data Sheets, here.
 VONE-M  GCI Network Solutions Limited (UK)  UK, Hungary, Israel
Vodafone Meet Anywhere (video conferencing)

Elisa Corporation

Registered address :Ratavartijankatu 5, PL 1, 00061 Elisa, Helsinki, Finland

Netherlands, Finland, Germany, Spain and France
 

Cloud and Security Solutions

 Vodafone Global Enterprise solution  Sub-processor Entity  Location of Processing
 


 Private Cloud
 
 EMC (Virtustream)  UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 VCE  UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 VMware  Bulgaria, UK, Germany, Ireland, Spain, USA, Singapore, Hong Kong
 Bell Integration                 UK, Ireland, Germany
 Cloud Storage  EMC Computer Systems (UK) Limited
 
 EMC teams operating the service in Vodafone data centres environments are located remotely:
 
UK, Germany, India
 Dedicated Storage  EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India
 Flexible Computing  Dell Inc subsidiary Virtustream  UK
 Total Cloud Flex  DXC
(formerly HP Enterprises Limited, formerly Electronic Data Systems Limited)
 UK, Germany, Italy
 Primary Storage  EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India


 Data Protection
 EMC Computer Systems (UK) Limited  EMC teams operating the service in Vodafone data centres environments are located remotely:
 
 UK, Germany, India
 Iron Mountain  UK

 

Note –Cloud Transformation:

Vodafone has joined forces with IBM to bring together the best of multi-cloud and connectivity solutions, global capabilities and industry expertise to help drive your ideas to business outcomes faster, more simply and at scale.

We will soon update the list of sub-processors for Cloud and Security solutions shown above to reflect this new venture. In the meantime, find below a list of IBM entities that from the 1 April 2019 might be involved in the processing of personal data on behalf of our customers for cloud solutions and the location of processing:

 

Name Registered business address Actual location of processing
IBM United Kingdom Limited P.O. Box 41, North Harbour, Portsmouth, Hants, PO6 3AU, UK
 
UK
IBM GDC Romania Bulevardul Vasile Milea 4A, București 061344, Romania
 
Romania
IBM Poland Krakowiaków 32, 02-255 Warszawa, Poland
 
Poland
IBM Czech Republic  V Parku 2294/4, 148 00 Praha 4, Czechia
 
Czech Republic
IBM India Private Limited Manyata Embassy Business Park (MEBP), Thanisandra, Bengaluru, Karnataka 560045, India India