Because Vodafone CRM is cloud-based, valuable customer data and information is available anywhere at any time on any device. It also supports workers in the digital workplace, keeping everyone on the same page regardless of where they are.
Vodafone CRM opens new opportunities for sales teams who need the latest customer information from wherever they are, whenever they need it. Customer service and support teams can get straight to the heart of customer interaction, helping them resolve issues more rapidly, stay in touch while out in the field, and satisfy customers in new ways.
Vodafone CRM drives a new level of customer intimacy, removing barriers, strengthening relationships and creating clearer business opportunities.
Flexible work practices, flexible terms
We want you to grow customer success as rapidly as you can, so we've removed the need for up-front investments, hardware or software deployments, and instead put everything in the cloud. Vodafone CRM is available pay-as-you-go and is a role-based service. We manage and maintain the service so you don't have to.
You gain the room to grow with market demand without the complexity or price of new servers, infrastructure or hosting. Also, there's no need to pay for application features that you don't use, and no need for software installation or upgrades - you will always be using the latest version of the application.
Run campaigns from the same place you store your contacts, and gain better insight into your most engaged customers. Capture leads and share them with your sales team whenever you want
Focus on the right opportunities, and collaborate more effectively, to sell more effectively. Identify your best prospects and easily evaluate marketing ROI to better focus efforts
Configure your CRM according to your specific business requirements
Keep clients coming back, give them the option to track their activities
We take care of the service end-to-end so that you can focus on your core business activities. No upfront investment is required - fixed and predictable monthly fees, pay only for what you need.
Stay flexible and react to the market whenever you need to, even on multiple devices. Help employees in the digital workplace to balance work and private lives.
Our cloud-based Vodafone CRM applications will help to truly transform your business. On top of Vodafone CRM, G suite from Vodafone provides collaboration and communications tools in the cloud, available on all devices.
Vodafone CRM and G suite from Vodafone can extend productivity even further, and are pre-integrated out of the box. Make your business a digital workplace!