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People and culture

Our business performance and our customers’ experience depend on our ability to attract, develop and retain talented individuals at all levels.

Inclusion is a key pillar of our purpose and creating a place where everyone feels they belong is core to our Spirit.

In Vodafone we are proud of our commitment and we continue focusing on creating a place where people can be themselves. In light of this commitment, in this FY20, we employed 92,963 full-time equivalent colleagues and 11,244 contractors, across 21 markets. Within this we had employees from 136 different nationalities. Our commitment is embraced at every level, from senior leadership in the Vodafone Group Plc Board, to each employee and embedded in the ‘Spirit of Vodafone’, the ‘Code of Conduct’ and our ‘Business Principles’.

Equipping people with the skills they need to succeed

Our transformation to a technology communications company also requires us to guarantee critical skills in our organisation now and for the future. Today’s platforms and technologies are driving demand in AI, automation, Cloud, coding and analytics. The rapid development of these technologies requires a focus on continuous learning for employees through high-quality, curated learning journeys.

Our skills led academies provide targeted learning for employees with access to expert content which can lead to externally benchmarked ‘nanodegrees’ in specific topics.

Our people have completed 15k courses that are available (+ unlimited, curated and free to access external content through content aggregator). Approximately 30% of those 15,000 courses had a rating, which was an average rating of 4.5 out of 5. 87,000 users completed approximately 600,000 courses. We continually review the skills required in the organisation to ensure relevant learning is available both through the targeted learning journeys and for employees to undertake self-led learning.

Building a diverse and inclusive business

Our Diversity and Inclusion agenda continues to be one of our key priorities focusing mainly on gender balance, LGBT+, disability and ethnicity.

Our ambition is for Vodafone to become the world’s best employer for women by 2025. As part of this ambition, last year we set a revised target for women to hold 40% of our management and leadership roles by 2030. This year, we met our target of 30% of management and leadership roles being held by women across our local markets and professional functions. As of 31 March 2020, women held 31% of our management and leadership roles.

We are proud to have increased our support for families in all their diverse forms, by introducing 16 weeks fully paid parental leave. Any employee whose partner is having a baby, adopts a child, or becomes a parent through surrogacy, can take up to 16 weeks paid leave at any time during the first 18 months.

Our employees will also be able to phase their return from parental leave by working the equivalent of a 30 hour week at full pay for a further six months.

Throughout the year, we continued supporting our LGBT+ community, and our commitment was recognised by the Stonewall Top Global Employer and the Global Ally Programme Award. We have also supported allies through our global Ally training programmes and introduced Friends of LGBT+ training webinars to help create a culture where employees can be open about their sexual orientation and gender identity.

To support colleagues with a disability, in addition to our digital platform which was launched last year to support accessibility, we provided inclusive design training to user experience and technology teams.

We have expanded support for recruiters and line managers through webinars to increase understanding of the needs of neurodiverse colleagues and candidates.

Focusing on LGBT+ inclusion

Focusing on LGBT+ inclusion

Creating an inclusive working environment for employees who identify as lesbian, gay, bisexual, transgender or other sexual orientation and gender identity categories (LGBT+).

Increasing cultural understanding and awareness across countries

Increasing cultural understanding and awareness across countries

Vodafone is a multicultural company. We employ people from 131 different nationalities across 21 local markets, with members of our global senior leader team drawn from more than 28 different nationalities.

Supporting LGBT+ employees in Italy

Supporting LGBT+ employees in Italy

Vodafone Italy is committed to creating an equal and inclusive workplace for its LGBT+ employees. Its policies and practices provide the foundation for this, with equal partner benefits for employees in same-sex relationships and zero-tolerance policies on discrimination and harassment based on sexual orientation and gender identity.

Employee wellbeing

Helping our employees to stay safe, fit and healthy is a priority for us. It contributes to productivity, reduces absenteeism and creates an attractive working environment for all employees.

In 2016, we launched our wellbeing framework. The framework focuses on six key aspects of wellbeing and is designed to support the development and implementation of employee wellbeing activities in all of our markets.

The framework is a guideline to help us to achieve optimal wellbeing for all of our people, respecting cultures, available resources and requirements. Market wellbeing teams develop initiatives tailored to local needs and share information and best practice through our Health, Safety and Wellbeing Network.

Supporting employees to <em>thriVe</em>

Supporting employees to thriVe

We believe in supporting our employees not only in work but in life. Our Uk launched platform "thriVe" provides access to a number of health and wellness tools, along with information and resources for people working in more remote locations.

Learn more related to operating responsibly

Human rights

Human rights

Our business is about connecting people and through this we promote positive outcomes for a range of human rights-holders.

Supply chain integrity

Supply chain integrity

We are working to ensure integrity in our supply chains by managing risk and building supplier capability.

Our commitment to workplace safety

Our commitment to workplace safety

We take safety extremely seriously in our operations. Keeping the people who work for us safe is one of our most fundamental responsibilities.