Our 'Duty to Report' policy applies to all Vodafone employees, and provides suppliers with a means of reporting concerns, including corruption, fraud, poor labour or environmental practices, governance issues and community matters. A whistle-blowing mechanism was first launched for suppliers in 2006/07 under the 'Speak Up' initiative, which has since been incorporated into the Duty to Report programme.
The programme provides two alternative routes for raising issues: either by contacting Vodafone's Group Fraud Risk & Security Department directly or via a third party confidential telephone hotline service. The line is available 24/7. All calls are taken by an independent organisation with staff trained to handle calls of this nature.
Vodafone is committed to completing a timely investigation, follow-up and resolution of all issues reported.
For more information, see ethics.