Our distinctive "we said, we have, we will" approach is designed to enhance the transparency of our CR reporting. This structure is used throughout the performance pages of this website and summarised in a table to provide a clear overview of our progress against targets across the range of CR issues. You can also view our new commitments for our future performance.
We seek suitable quantitative measures for our CR programme wherever possible. Qualitative reporting is used for some CR issues where we have not been able to identify meaningful measures.

