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Reporting

Scope & Data

The data in the performance pages of this web-based Group CR report and our Group CR Review cover the year ended 31 March 2008.

Geographical coverage
The data cover the following 17 markets in which Vodafone has a majority controlling stake: Albania, Australia, Czech Republic, Egypt, Germany, Greece, Hungary, Ireland, Malta, the Netherlands, New Zealand, Portugal, Romania, Spain, Turkey, the UK and the Group’s joint venture in Italy (ownership of 76.9%) for which Vodafone is responsible for the day-to-day operations. Within the printed CR Review and this website we refer to our businesses in all these countries as 'local operating companies'.

During 2007/2008, Vodafone acquired Hutchison Essar (now Vodafone Essar) in India. We will include data from India in our reporting next year. Vodafone was also awarded a license in 2007/08 to build a mobile network in Qatar. We will report on this business in future.

Coverage of our landline and internet service provider (ISP) businesses
Data from Arcor, our landline business in Germany, is included in the data for 2006/07 and 2007/08. Data are currently excluded from our other internet businesses, such as Tele2 in Spain and Italy, Perlico in Ireland and ihug in New Zealand.

Boundaries of our CR reporting
Our reporting focuses on the operations where Vodafone has operational control.

The Group has joint ventures, associated undertakings and investments in the following markets: South Africa (Vodacom, 50%), US (Verizon Wireless, 45.0%), Kenya (Safaricom, 35.0%), Poland (Polkomtel, 19.6%), France (SFR, 44.0%), Fiji (Vodafone Fiji, 49.0%), China (China Mobile, 3.2%) and India (Bharti Airtel, 4.39%). Data from these are not included in our CR reporting.

The Group has approximately 1,150 owned retail operations and 6,500 Vodafone branded stores by way of franchise and exclusive dealer arrangements. Our CR data do not include the franchised retail operations.

Our partner network strategy enables Vodafone to implement our global services in new territories, extend our brand reach into new markets and create additional revenue without the need for equity investment. At 31 March 2008, we have partner markets in the following countries: Argentina, Austria, Bahrain, Belgium, Brazil, Bulgaria, the Caribbean (as listed in our Annual Report), Colombia, Croatia, Cyprus, Denmark, Ecuador, El Salvador, Estonia, Finland, Guatemala, Guernsey, Honduras, Hong Kong, Iceland, Indonesia, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Nicaragua, Norway, Paraguay, Peru, Serbia, Singapore, Slovenia, Sri Lanka, Switzerland and Uruguay.

Vodafone does not have any equity stake in these markets and therefore these are not included in our data. However, we do work with partner networks on CR programmes, they participate in our global conferences and we prepare a monthly newsletter for them.

Limitations on the scope or boundary of our CR reporting
In our view, the boundary and scope of this website and the report addresses the full range of material economic, environmental and social impacts of the organisation.

Data quality and estimations
We use an online data collection process to obtain our data. All local operating companies report actual data where available. In some cases, estimation or extrapolation is required to represent our total impact, for example when electricity invoices do not match exactly with the reporting period.

References to Vodafone
All references to 'Vodafone', 'Vodafone Group', 'the Group', 'the Company' and 'we' within this report refer to Vodafone Group Plc and its local operating companies.

Vodafone, the Vodafone logos, Vodafone live!, Vodafone Mobile Connect, Vodafone Cash, Vodafone M-Pesa, Vodafone Money Transfer, Vodacom, Vodafone Passport and Vodafone Connect Abroad are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners.

The BlackBerry family of related marks, images and symbols are the exclusive properties and trademarks of Research in Motion Limited, used by permission. BlackBerry is registered with the US Patent and Trademark Office and may be pending or registered in other countries.

CR Review 2007/08

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Download our Corporate Responsibility Review for 2007/08. This strategic review of the key issues affecting Vodafone and the links between the management of CR issues and our core business strategy complements our comprehensive web-based CR Report.



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