We report on our performance, management and targets on CR issues across a range of formats designed to be accessible for various audiences.
Vodafone has been reporting on its CR performance and activities for nine years. Over this time, we have developed and refined our approach to reporting. Performance information is published in a distinct CR Report in both HTML and pdf format. The pdf report is designed to be easily downloadable and printable – either in its entirety or section by section. This HTML website continues to provide more detailed information on how we manage CR and our approach to each issue.
Group CR Report
Our CR Report provides information on our performance during the year on our most material issues. It is subject to independent assurance. Issues considered to be less material are reported within the general pages of this website.
Our signature 'we said, we have, we will' format – the cornerstone of our CR reports since 2003/04 – has been maintained in the CR Report. This structure is intended to enhance the transparency and accountability of our reporting, clearly presenting to stakeholders our performance against our commitments on key CR issues.
Navigating the website
The structure of this website is designed to be intuitive, based around key issues. You can access information on our website in a number of ways:
- Navigate the website using the menu on the left hand side
- Follow the links from our GRI index
- Download our CR Report in pdf format (7.05MB)
- Select and download specific sections of our pdf CR Report that interest you
- View the CR Report online in HTML format
Group CR Review
Our short printed CR review highlights how our business and CR strategies align in particular areas, together with a brief overview of our Group-wide performance on each of our most materials issues.
CR Dialogues
Research papers in the Vodafone CR Dialogues series are intended to stimulate debate on specific emerging issues.
Local reporting
Many of our operating companies publish their own CR reports , focusing on local and national issues with details of individual operating company CR programmes. See publications.
Alignment with AA1000 APS 2008 (Principles Standard)
We aim to provide a balanced account of our performance on the socio-economic, ethical and environmental issues that are most material to Vodafone. Our approach to CR reporting is aligned with the principles of the AA1000 APS 2008 (Principles Standard), namely inclusiveness, materiality and responsiveness. For more information on our application of AA1000, please click here.
Compliance with GRI guidelines
We have benchmarked our CR reporting against the Global Reporting Initiative sustainability reporting guidelines (GRI: G3). We assess our application of the GRI reporting framework to be at level B+. See our index of conformance with the G3 guidelines and explanation of how we comply with the GRI principles.
External awards and recognition for our CR reports
We have received a number of awards and been included in several corporate rankings in recent years, in recognition of our efforts and achievements in CR reporting, including:
- Corporate Register CR Reporting Awards 2008: Best report, Relevance & Materiality, and Credibility Through Assurance awards
- Corporate Register CR Reporting Awards 2007: Best report
- Global Accountability Rating: Ranked number one in 2006 and again in 2008, and number five in 2007
- ACCA awards: Best report in 2006 and best tax and public policy reporting in 2007
- UNEP/Sustainability Global Reporters Survey: Ranked 7th in 2006
Future reporting plans
We aim to continually improve our reporting by:
- Increasing the scope of our reporting to cover new local operating companies as we integrate them
- Producing CR dialogues on more emerging issues
- Enhancing our local reporting using online media
