Business continuity management (BCM) policy
It is the policy of Vodafone Group Plc to ensure that each company has a BCM approach in place which clearly defines the accountability, structure, roles and responsibilities. It is the responsibility of the local operating company to establish such an approach. For critical processes, a workplace recovery plan shall be in place as well as detailed guidance on design principles. Appropriate levels of resilience and capacity planning shall also be given.
It is the responsibility of the CEO of each local operating company to have a risk management approach in place which identifies, assesses and mitigates BCM risks as well as a crisis management plan which is subordinate and aligned to the Group crisis management plan.
Every CEO of each local operating company and Vodafone Group Directors are responsible for ensuring that this policy is adopted and implemented within their area of responsibility.