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Environment

Mobile phones and the networks that connect them have environmental impacts at every stage of their lifecycle – from manufacture and use through to disposal.

We focus on reducing these impacts at the stages where we have direct control and use our influence to encourage others to reduce environmental impacts at other stages.


Recycling phones

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We collect old mobile phones, along with accessories such as batteries, chargers and headsets. Many are refurbished for reuse.



Climate change

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Limiting our contribution to climate change is a priority. We have developed a strategy to reduce our energy use and limit our impact on climate change.


Eco-consumerism

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Some of the impacts of mobile phones are not within our direct control, but we can use our relationship with customers to reduce impacts during use and end-of-life of mobile phones.



Environmental impacts

 

CR Report 2008/09

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