Amdocs (NYSE: DOX), the world's leading provider of billing and CRM products and services for true integrated customer management, and Vodafone, the world's largest mobile community, today announced that they have signed a long-term global framework agreement. The strategic agreement positions Amdocs as a global billing solutions provider for Vodafone worldwide.
Since Amdocs' first deployment at Vodafone UK in 1995, the two companies have cultivated a strategic relationship, successfully collaborating on numerous voice and data billing, CRM and mediation projects with Vodafone Group companies around the globe. The new global framework agreement specifies service levels, pricing and a legal framework for all future projects between Amdocs and Vodafone companies worldwide. The agreement is a significant milestone in the relationship between the two companies. It is also a testament to Vodafone's commitment towards the consolidation of its worldwide business operations.
"In selecting its global information technology partners, Vodafone requires that they have proven global delivery capabilities and a high-quality solutions portfolio," said Thomas Geitner, Chief Technology Officer at Vodafone Group. "Vodafone's relationship with Amdocs will continue to develop and play a role in helping us maintain our position as the global provider of choice for service excellence and innovation."
"Amdocs superior technology, combined with implementation and services capabilities and integrated customer management vision, will help Vodafone achieve operational and cost efficiencies, while supporting introduction of emerging services and enhancing system scalability," said Eli Gelman, Executive Vice President of Amdocs Management Limited. "With a streamlined integrated customer management approach, Vodafone will be able to further differentiate its brand, and grow stronger, more profitable customer relationships."
For more information:
Amdocs
Chris Loncto
Access Communications for Amdocs
Tel: +1-917-522-3524
E-Mail: cloncto@accesspr.com
Vodafone
Jon Earl
Janine Young
Emma Conlon
Tel: +44 (0) 1635 673310
About Amdocs
Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes - marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics - resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company, Amdocs employs over 9,000 IT professionals and serves customers in more than 40 countries around the world. Amdocs reported revenue of nearly USD 1.5 billion in fiscal 2003. For more information, visit Amdocs at www.amdocs.com.
About Vodafone
Vodafone provides a full range of mobile telecommunications services, including voice and data communications. Vodafone has equity interests in 26 countries with a proportionate customer base of over 133 million. It also has Partner Networks in a further 13 countries.
(c) Vodafone Group 2004. Vodafone is a trade mark of the Vodafone Group. Other product and company names mentioned herein may be the trade marks of their respective owners.
Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F, filed on December 24, 2003 and our Forms 6-K filed on February 17, 2004 and June 10, 2004.Â
Since Amdocs' first deployment at Vodafone UK in 1995, the two companies have cultivated a strategic relationship, successfully collaborating on numerous voice and data billing, CRM and mediation projects with Vodafone Group companies around the globe. The new global framework agreement specifies service levels, pricing and a legal framework for all future projects between Amdocs and Vodafone companies worldwide. The agreement is a significant milestone in the relationship between the two companies. It is also a testament to Vodafone's commitment towards the consolidation of its worldwide business operations.
"In selecting its global information technology partners, Vodafone requires that they have proven global delivery capabilities and a high-quality solutions portfolio," said Thomas Geitner, Chief Technology Officer at Vodafone Group. "Vodafone's relationship with Amdocs will continue to develop and play a role in helping us maintain our position as the global provider of choice for service excellence and innovation."
"Amdocs superior technology, combined with implementation and services capabilities and integrated customer management vision, will help Vodafone achieve operational and cost efficiencies, while supporting introduction of emerging services and enhancing system scalability," said Eli Gelman, Executive Vice President of Amdocs Management Limited. "With a streamlined integrated customer management approach, Vodafone will be able to further differentiate its brand, and grow stronger, more profitable customer relationships."
For more information:
Amdocs
Chris Loncto
Access Communications for Amdocs
Tel: +1-917-522-3524
E-Mail: cloncto@accesspr.com
Vodafone
Jon Earl
Janine Young
Emma Conlon
Tel: +44 (0) 1635 673310
About Amdocs
Amdocs combines innovative software products and services with deep business knowledge to deliver true integrated customer management to the world's leading services companies. Our best-in-class billing and CRM products seamlessly link all customer-facing business processes - marketing, sales, ordering, delivery, fulfillment, billing, settlement, service, support, and analytics - resulting in stronger, more profitable customer relationships. Amdocs enables its customers to implement their business strategy with rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company, Amdocs employs over 9,000 IT professionals and serves customers in more than 40 countries around the world. Amdocs reported revenue of nearly USD 1.5 billion in fiscal 2003. For more information, visit Amdocs at www.amdocs.com.
About Vodafone
Vodafone provides a full range of mobile telecommunications services, including voice and data communications. Vodafone has equity interests in 26 countries with a proportionate customer base of over 133 million. It also has Partner Networks in a further 13 countries.
(c) Vodafone Group 2004. Vodafone is a trade mark of the Vodafone Group. Other product and company names mentioned herein may be the trade marks of their respective owners.
Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the mobile, wireline and IP business segments, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F, filed on December 24, 2003 and our Forms 6-K filed on February 17, 2004 and June 10, 2004.Â