Registrars and Transfer Office

The Company's ordinary share register is maintained by:

Computershare Investor Services PLC
P.O. Box 82
The Pavilions
Bridgwater Road
Bristol BS99 7NH
England
Telephone: +44 (0) 870 702 0198

Ordinary shareholders resident in Ireland should contact:

Computershare Investor Services (Ireland) Limited
P.O. Box 9742
Dublin 18
Ireland
Telephone: 0818 300 999

Any queries about the administration of holdings of ordinary shares, such as change of address, change of ownership or dividend payments, should be directed to the Company’s Registrars at the address or telephone number immediately above. Holders of ordinary shares may also check details of their shareholding, subject to passing an identity check, on the Registrar's website at http://www.computershare.com

The Depositary Bank for the Company's ADR programme is:

The Bank of New York
Investor Relations Dept
P.O. Box 11258
Church St. Station
New York, NY 10286-1258
USA
Telephone: 800 233 5601 (US toll free)
Telephone: +1 212 815 3700 (International)

ADS holders should address any queries or instructions regarding their holdings to The Bank of New York at the above address or telephone number. ADS holders can also, subject to passing an identity check, view their account balances and transaction history, sell shares and request certificates from their Global BuyDIRECT Plan at http://www.stockbny.com