Common requests:
- Confirming number of shares held
- Registering a change of name or address
- Replacing a lost share certificate
- Changing bank instructions for receiving dividend payments
Please note: for transferring stock, or buying and selling shares, see the buying, selling and transferring section.
Your shareholding is managed by our Registrars, Computershare Investor Services PLC. As Registrars, Computershare is responsible for ensuring your shareholder details are recorded accurately and for helping you with the administration of your shareholding.
There are two ways to manage your account through Computershare:
1. Online
You can use Computershare's website to:
- View your account balance
- View your dividend payment history
- Check the status of your bank payment instructions
- Check the status of your Dividend Reinvestment Plan (DRIP)
- Request to receive Electronic Shareholder Communications
- Download administration forms to update your details (a link to the forms library can be found at the foot of this page)
In addition, Computershare offers a free service called Investor Centre, a portfolio management service that allows you to:
- View all your holdings in companies registered with Computershare and add any additional holdings to create a full portfolio
- View the market value of your portfolio
- Change your registered address online
- Change your bank payment instructions online
- See current and historical market prices
- View trading graphs
You can access the Computershare website using the links below. To view your account you will need your Shareholder Reference Number (SRN) which can be found on either your share certificate or a recent dividend tax voucher - the number is often preceded by the letter C or G.
- Look up account holding
(site opens in a new window) - Register for Investor Centre
(site opens in a new window)
2. By post or telephone
You can contact Computershare at the following address:
Computershare Investor Services PLC
P. O. Box 82
The Pavilions
Bridgwater Road
Bristol
BS99 7NH
England
Or by telephoning a representative on:
+44 (0)870 702 0198
(phone lines open between 08.30 and 17.30 GMT)


Forms library