Ordinary Shareholders
Any queries about the administration of holdings of ordinary shares, such as change of address, change of ownership or dividend payments, should be directed to the Company's Registrars at the address below. Holders of ordinary shares may also check details of their shareholding, subject to passing an identity check, on the website of our Registrars:
Computershare Investor Services PLC
P. O. Box 82
The Pavilions
Bridgwater Road
Bristol
BS99 7NH
England
Tel: +44 (0) 870 702 0198
http://www.computershare.com
ADS Holders - New York Stock Exchange
ADS holders should address any queries or instructions regarding their holdings, such as change of address, to The Bank of New York at the address below. ADS holders can also, subject to passing an identity check, view their account balances and transaction history, sell shares and request certificates form their Global BuyDIRECT plan:
The Bank of New York
Investor Relations Department
P. O. Box 11258
Church St. Station
New York
NY
10286-1258
USA
Telephone toll free: +1 (800) 233 5601
http://www.stockbny.com
http://www.globalbuydirect.com