Health and safety – Performance in 2014/15

We are working to instil a culture of safe behaviour and prevent incidents that could harm employees and contractors through our focus on raising awareness and risk management (see Our approach). We continue to strive towards our objective of zero fatalities but we regret that we have not achieved this in 2014/15.

Through increased awareness, leadership commitment and a strong focus on managing our top five safety risks, our reported injury rates have continued to decline. Strengthening programmes to target occupational road risk – one of our biggest risk areas and the main cause of fatalities – remains a major focus for all markets.


We deeply regret that 10 contractors lost their lives while working for Vodafone in 2014/15 and two members of the public died as a result of vehicle accidents in India and Mozambique. Eight of the contractor fatalities were the result of vehicle accidents and two from working with electricity. The majority (six) were in India, with one in Egypt, one in Turkey, one in the Democratic Republic of Congo and one in South Africa.

Any fatality is unacceptable and we continue our efforts to drive a culture of zero fatalities across the Group. Every fatal incident was fully investigated to determine the root causes and reviewed by Vodafone Executives at Group and local-market level. Action plans have been put in place to prevent a recurrence and lessons learned have been shared across the Group.

See data tables below for more detailed, year-on-year performance.

Total number of fatalities (employees, contractors and members of the public)1

  2012/13 2013/14 2014/15
Total 13 15 12
Employee fatalities 0 1 0
Contractor fatalities 12 11 10
Public fatalities 1 3 2


  1. Data excludes Australia (our joint venture) and Kenya (our associate Safaricom)

Cause of fatalities (employees, contractors and members of the public)

  2012/13 2013/14 2014/15
Electrocution 3 0 2
Work at height 2 3 0
Vehicle accident 7 12 10
Criminal activity 0 0 0
Plant, product or equipment related 0 0 0
Slip/trip/fall 1 0 0

Total number of fatalities by country (employees, contractors and members of the public)

  2012/13 2013/14 2014/15
Ghana 0 2 0
Egypt 1 2 1
India 7 8 7
Portugal 0 1 0
Romania 1 0 0
Turkey 1 0 1
UK 0 1 0
Vodacom 1 3 1 3


  1. Vodacom markets include South Africa, Democratic Republic of Congo, Lesotho, Mozambique and Tanzania.

Injury rates

Lost time injury rates fell to 0.63 per 1,000 employees during 2014/15. The reason for the significant reduction in the reported lost-time injury rate is under investigation. However, the improved results are reflective of a number of factors including our continued drive to prevent incidents across the Group by targeting key risks, as well as the introduction of a new reporting system and changes to operating arrangements in certain markets. The number of recorded high-potential incidents – those that do not cause a major accident, but could have under different circumstances – has increased by 1.5%.

Lost-time incidents1

  2012/13 2013/14 2014/15
Number of lost-time incidents (employees) 112 101 64
Lost-time incident rate per 1,000 employees 1.23 1.03 0.63


  1. Data excludes Australia (our joint venture), Kenya (our associate Safaricom), Indus Towers in India and Helios Towers in Tanzania.