Jargonbuster

3G

3rd generation of mobile telephony standards offering advanced features, such as email and video

Access control/filter

A bar that is put in place by eg an internet or mobile provider to prevent access to certain content

Anti-virus software

Prevents and removes computer viruses, such as worms and Trojan horses

AOL

Internet Service Provider (ISP) – www.aol.com

Apple

Designer and creator of Mac computers, OS X operating system, iPod, iTunes and iPhone – www.apple.com

Application (app)

A piece of software, often designed to run on smartphones and other mobile devices

App store

Online shop where you can download applications for eg mobiles and MP3 players

Attachment

A file sent by email

Avatar

A character/animation you can use to represent yourself online (eg in chat rooms) and in computer games

Back up

Making a copy of data you’ve stored on your computer or another deviceBanner adA form of advertising on the Web that appears in a “banner”

BBC

Largest broadcasting organisation in the world – www.bbc.co.uk

BBC iPlayer

A service that lets viewers catch up with BBC radio and TV programmes from the previous week – www.bbc.co.uk/iplayer

BBM (BlackBerry Messenger)

A free instant messaging app available on BlackBerry devices - www.blackberry.com

Bebo

A social networking website – www.bebo.com

Blackberry

A smart phone – www.blackberry.com

Block

Prevent access to a certain website or userBlogAn online journalBlogger.comA free blog publishing tool from Google – www.blogger.com

Bluebugging

Where a hacker takes control of a Bluetooth device

Bluejacking

The sending of unsolicited messages over Bluetooth

Bluetooth

A way of exchanging data over short distances between mobile devices

Bluesnarfing

Where someone gets unauthorised access to information on a Bluetooth device

Botnet

A collection of software robots (often malicious software) that run automatically

Broadband

High-speed internet

Browser

Allows access to the Web (eg Internet Explorer and Mozilla Firefox)

Burn

The process of copying files (eg music) from your computer onto a CD

Byron Review

A government report by Professor Tanya Byron investigating children’s use of technology, such as the internet and games

Cbeebies

The BBC’s children’s channel and website – www.bbc.co.uk/cbeebies

CEOP

The UK’s Child Exploitation and Online Protection Centre, which is dedicated to the eradication of the sexual abuse of children – www.ceop.gov.uk

Chat room

A place where people meet on the internet

Childnet

A non-profit organisation working with others to help make the internet a great and safe place for children – www.childnet-int.org

Cloud computing

Software services and applications that are provided via the internet rather than installed on your computer (e.g. iCloud)

Club Penguin

A virtual world for young children – www.clubpenguin.com

Coding

Another word for computer programming

Community guidelines

Guidance from eg internet and mobile providers to help users enjoy their services

Content control/filter

A bar that is put in place by eg an internet or mobile provider to prevent access to certain content

Convergence

The coming together of different technologies

Cookie

A piece of text stored on your computer by a Web browser that remembers information about you, such as websites you’ve visited

Copyright

This gives a content producer (eg an author or musician) exclusive rights to their work

Crowdsourcing

A way of outsourcing tasks to a group of people online

Cyberbullying

The use of technology, particularly the internet and mobiles, deliberately to upset someone else

Cyberlocker

A third party service for sharing files, such as documents or music

Dailymotion

A video-sharing website – www.dailymotion.com

Digital footprint

The trail you leave from digital activities and interactions, such as Web searches and uploaded photos

Download

The process of copying data (eg from the internet or an email attachment)

Drag and drop

Where a virtual object is selected and moved to a different location

DS

Games console by Nintendo – www.nintendo.com/ds

eBay

Auction website – www.ebay.com

E-commerce

Buying and selling products and services over the internet

Email

Exchanging messages over the internet

Email address

Address used to exchange messages over the internet

Encryption

The process of making electronic data unreadable to anyone without the “key”

Equifax

An online credit check company – www.equifax.co.uk

ESRB

Entertainment Software Rating Board age rating system – www.esrb.org

Experian

An online credit check company – www.experian.co.uk

Facebook

A social networking website – www.facebook.com

File sharing

The distribution of electronic files, such as documents or music

Fire Eagle

A location-based Web service – www.fireagle.yahoo.net

Firewall

Part of a computer or internet service, designed to block unauthorised access

Flag

Where you report something (eg an inappropriate video) to the company hosting it

Flaming

Posting negative or rude comments in an online forum

Flickr

A photo-sharing website – www.flickr.com

Gamcare

An organisation providing support to people with gambling problems – www.gamcare.org.uk

Geo-tagging

Where geographical identification data is added to things like photos or online messages via a GPS device, such as a smartphone

Google

Pre-eminent search engine – www.google.co.uk

Google Talk

Online chat and free internet calls – www.google.com/talk

GPS

Global Positioning System – a global navigation satellite system used for things like in-car navigation

Grooming

The process of befriending a child with the intent of sexually abusing them

GSM

Global System for Mobile Communications – the most popular standard for mobile phones

Hackathon

A 'hacking marathon' during which computer programmers work together intensively (e.g. non-stop for 24 hours) on the development of new software

Hacker

Someone who breaks into other people’s computers

Happy slapping

Where someone films a bullying incident or an assault on a camera phone

Hate site

A website that promotes hatred against eg a specific race or sexual orientation

HMV

Entertainment retailer – www.hmv.com

Host

A company, such as an ISP, that runs internet servers

Hyperlink

A reference in a document or on the internet that links through to a different piece of information or website (also Link)

Identity theft

Where someone pretends to be someone else for financial or other personal gain

IMEI

International Mobile Equipment Identity – a unique number on your mobile, usually printed inside the battery compartment

IP address

Internet Protocol address – a unique number that identifies where you’re accessing the internet from

In-app purchase

Additional content and features available for purchase once you're using an app

Instant Messaging

The process of sending short real-time messages over the internet

ISP

Internet Service Provider – a company that offers users access to the internet

iPhone

An Apple mobile with built-in music player, video camera, mobile internet and email

iPod

A portable media player by Apple

iPod Touch/iTouch

A portable media player by Apple incorporating music, films, websites, games and applications

iTunes

Apple’s digital music store – www.apple.com/itunes

IWF

Internet Watch Foundation, the UK hotline for reporting illegal content on the internet – www.iwf.org.uk

Jajah

VoIP service – www.jajah.com

Last.fm

Online music catalogue offering streaming, videos, pictures, lyrics, charts and more – www.last.fm

Link

A reference in a document or on the internet that links through to a different piece of information or website (also Hyperlink)

LinkedIn

A networking website for business people – www.linkedin.com

LiveJournal

A free online journal and blogging service – www.livejournal.com

Login

The credentials you use to access a computer or website (eg name and password)

Log in/Log off

The process of accessing a computer (log in) and closing off your access (log off)

Loopt

Location-based service – www.loopt.com

Malware

Malicious software, such as viruses and worms, that infiltrates computers

Memory stick

A portable memory device for storing data and transferring it between devices

Message board

An online discussion website

Microsoft

Software company with products including Windows operating system and the Xbox games system – www.microsoft.com

Mumsnet

Leading parenting website – www.mumsnet.com

MMS

Multimedia Messaging Service – the process for sending images, audio and video between mobiles

Moblog

Mobile blogging (see Blog)

Moderator

Someone who monitors chat rooms and other online forums and takes action against disruptive or offensive behaviour

Moshi Monsters

An online game for children – www.moshimonsters.com

MP3

MPEG-1 Audio Layer 3 – a common format for digital music filesMP3 PlayerA device for playing MP3 files (eg iPod)

MSN

Microsoft portal – www.uk.msn.com

MySpace

A social networking website – www.myspace.com

Net Nanny

Parental Controls software – www.netnanny.com

Nintendo

Manufacturer of DS and Wii games consoles – www.nintendo.com

Nokia

Mobile phone manufacturer – www.nokia.com

Ofcom

Independent regulator of UK communications industry – www.ofcom.org.uk

Parental controls

Tools that help parents to protect their children online and on other devices – eg by controlling which websites they can visit or from whom they can receive email

Password

A secret combination of letters, symbols and numbers used to prove your identity when you log on to eg your computer or a particular website

P2P

Peer-to-peer – a network on which users can share files

PDA

Personal Digital Assistant – a handheld computer

PEGI

Pan-European Game Information age rating system – www.pegi.info

Pharming

A security attack where traffic is redirected from a legitimate website to a bogus website

Phishing

Unsolicited emails or texts sent in an attempt to get personal information (eg passwords and credit card details) from you

PhonepayPlus

The UK’s regulatory body for premium rate telecoms services – www.phonepayplus.org.uk

PIN

Personal Identification Number – a way of locking your mobile and other devices

PlayStation

Games system by Sony – www.uk.playstation.com

Plug-in

A set of software components that add capabilities to a larger software application (e.g. a video plug-in in a Web browser)

Pop-up

A form of advertising on the Web that appears in a “pop-up” window

Premium rate service/Phone paid service

A paid mobile service (eg ringtone downloads or competition entries)

Privacy settings

Tools provided by eg internet and social networking providers to help you maintain your privacy online

Profile

A description of you (name, hobbies etc) on eg a social networking website

PSP

PlayStation Portable games console from Sony – www.uk.playstation.com/psp

Rogue app

A piece of malicious software disguised as a mobile Web application

Rummble

A location-based Web service – www.rummble.com

RuneScape

Online adventure game – www.runescape.com

SAR

Specific Absorption Rate – the measurement of how much electromagnetic radiation is absorbed by body tissue whilst using a mobile phone

Scam

An unsolicited email or text sent by a fraudster (eg asking you for financial help or claiming that you’ve won a prize)

Search engine

A tool that searches for information on the Web (eg Google)

Set-top box

A device that connects your TV to the source of the signal

Sexting

The act of sending sexually explicit messages by text, email or Bluetooth

SIM

Subscriber Identity Module used to identify a mobile user

Sky

Multi-channel TV operator – www.sky.com

Skype

A service that enables you to make free calls over the internet – www.skype.com

Smart phone

A mobile with advanced features like email and internet access

SMS

Short Message Service – a way of sending text messages between mobiles

Social networking

An online community such as Bebo, Facebook or MySpace

Sony

Manufacturer of PlayStation and PSP – www.uk.playstation.com

Spam

Unsolicited email or text messagesSpotifyA digital music service – www.spotify.com

Spyware

A type of malicious software that collects information about you without your knowledge

Stardoll

Online community aimed at girls – www.stardoll.com

Stream ripping app

A way of saving MP3 files from streamed music on the internet for free

Streaming

A way of delivering data (eg music or video) over the internet

Tablet

A mobile computer, such as the iPad or Samsung Galaxy Tab

Tag

A way of assigning a piece of information or an image to a particular person

Teachtoday

A website to help teachers understand their students digital world – www.teachtoday.eu

Terms of Service/Terms of Use

Terms and Conditions put in place by eg internet and mobile providers

Text messaging

The process of sending a written message to someone’s mobile (see SMS and MMS)

Torrent tracker

Torrent sites let you download content via BitTorrent, the fastest P2P protocol

Trojan horse

A type of malicious software that can give unauthorised access to your computer

Truphone

A VoIP service – www.truphone.com

Tweet

A post/status update on Twitter – www.twitter.com

Twitter

A micro-blogging service – www.twitter.com

Upload

The process of loading and sending a file on your computer or over the internet

URL

Universal Resource Locator – commonly referred to as a Web address

User-generated content

(UGC)Online content (eg blogs and videos) created by users

User name

The name you use to log on to your computer, the internet and other devices

Virus

A malicious programme that can corrupt files on your computerVlogVideo blogging (see Blog)

Vodafone

World’s leading international mobile communications group – www.vodafone.com

Vodafone 360

Set of internet services for mobile, PC and Mac – www.vodafone360.com

VoIP

Voice over Internet Protocol, a way of delivering voice communications

Vonage

A VoIP service – www.vonage.com

WAP

Wireless Application Protocol – enables access to the internet from mobiles and PDAs (see PDA)

Webcam

A small video camera built in to or attached to a computer or laptop

Wii

Games console by Nintendo – www.uk.wii.com

Wi-Fi

Broadband without wires

Wiki

A website based on user-generate content

Wikipedia

A free online encyclopaedia that anyone can edit

Windows Live Messenger

An instant messaging / IM service by Microsoft (formerly called MSN Messenger) – www.home.live.com

Wireless network

A computer network that doesn’t require cables

World of Warcraft

Online adventure game – www.worldofwarcraft.com

Worm

A malicious programme that can infect your computerXangaA blogging community – www.xanga.com

Xbox

Games console by Microsoft – www.xbox.com

Yahoo!

Global online network of community services including email and chat – www.yahoo.com

YouTube

A video-sharing website – www.youtube.com

Zombie

A computer attached to the internet that has been compromised by a hacker

Various sources including www.wikipedia.org.uk