We have prepared answers to the most common questions posed by shareholders and other people visiting the Investor Relations section. We have also prepared a glossary to explain some of the terminology used in the section.

Please follow these links to find answers to frequently asked questions specific to Ordinary Shareholder and ADR holders.

General FAQs

What does SEPA mean for my dividend payments?
Please refer to the PDF for all the information on SEPA.
Download PDF (53kb)

What is the Company’s registered address and number?
Vodafone House
The Connection
RG14 2FN
Tel: +44 (0) 1635 33251
The registered number of the Company is: 1833679

On what stock exchanges are Vodafone shares traded?
Ordinary shares are listed on the London Stock Exchange; ADSs are listed on the NASDAQ Stock Market.

What is the stock/ticker symbol for Vodafone?
On all stock exchanges the stock symbol is VOD.

What is Vodafone's official accounting currency?
Vodafone reports all its financial statements in sterling (GBP, £).

Where can I get a copy of the latest financial results announced by Vodafone?
You can download the latest Annual Report and Financial Statements and the Annual Review and Summary Financial Statements from the Financial Results section.

When does Vodafone report its financial results?
Vodafone announces its results semi-annually in May (for the year ended 31 March) and in November (for the half-year results to 30 September).

Can I buy Vodafone shares in the United States?
You cannot buy ordinary Vodafone shares directly in the US but you have the opportunity to buy ADRs.

What are ADRs and ADSs?
ADSs are American depositary shares. They are traded on the NASDAQ Stock Market and are represented by ADRs (American Depository Receipts). Vodafone has a sponsored level 1 ADR programme. The Bank of New York Mellon administers the ADR programme on behalf of the Company.

For more information read the FAQs for ADS Holders.

Do you have shareholder meetings?
Each year you will be invited to attend Vodafone’s Annual General Meeting (AGM). If there is a particularly important matter to decide that cannot wait until the next AGM, shareholders may be called to an Extraordinary General Meeting.

What happens at the Annual General Meeting?
The Annual General Meeting is the main shareholder event of the year. The meeting reviews Vodafone's performance over the past year and provides an opportunity for shareholders to ask questions and vote on key issues. These include, for example, the approval of the Annual Report, the election of directors and the re-election of auditors. Shareholders have the opportunity to ask questions relating to the items on to the meeting agenda.

Shareholders will also have the opportunity to ask questions about the Company and its activities. There may also be special business to vote on, for example, proposals to change the Company's Articles of Association, which govern the Company's activities.

What if I cannot attend the Annual General Meeting?
If you cannot attend the meeting in person, you can still express your views on the matters for discussion at the meeting. The Company's Articles provide that all substantive decisions (i.e. all the items listed in the Notice of a General Meeting sent out to members) must be decided by poll. Before the meeting, if your shares are registered in your own name, we will send you a proxy form. On the form you should indicate whether you vote for or against each of the items (resolutions) due to be decided at the meeting. You may also use the form to appoint the Chairman of the meeting, to cast your proxy vote the way you want, or to vote at the Chairman's discretion. Alternatively, you may name someone else to go to the meeting and vote for you – your proxy. If your shares are registered in the name of your nominee, the nominee will receive the proxy form.

You can view the Annual General Meeting via a live webcast on this website. A recording of the webcast will be available to view for one month after the meeting.

The proxy votes and those cast in person at the meeting are counted by the Registrars and checked by independent scrutineers. The results of all poll votes are published on this website and in major UK newspapers.

Where can I find the latest presentation by Vodafone?
Go to the Presentations section for presentations given by Vodafone Group Plc. Annual General Meeting (AGM).

Where can I find the latest presentation by Vodafone?
Go to the Presentations section for presentations given by Vodafone Group Plc. Annual General Meeting (AGM).

Is Vodafone's Annual Report online?
The Annual Report is available to view from the Annual Reports section.

Will I receive a copy of the interim report?
In line with the practice of many leading companies and with our wish to encourage the use of electronic communications and reduce costs, with effect from the interim results in November 2003, the Company no longer prints and distributes an Interim Report. The interim results are, however, available to download in Financial Results and a summary of the results is published in major UK newspapers.

As an alternative to receiving paper copies, can I choose to receive Company documentation in an electronic format?
Yes, Vodafone encourages its shareholders to register to receive all communications in an electronic format. As soon as the Company releases any shareholder communication, an e-mail alert will be sent to individual shareholders who have registered to receive shareholder communications electronically. The e-mail will contain a direct link to that particular shareholder communication (e.g. Annual Report) and the shareholder can read and, if they so wish, print the shareholder communication at their convenience.

See the Electronic Shareholder Communications section.

Why does Vodafone offer electronic shareholder communications?
Legislation has been introduced to enable all companies to communicate with their shareholders using digital technology. This means information about the Company can be received by shareholders quickly and more cost effectively. There will also be a reduction in the demand for natural resources, resulting in environmental benefits.

What computer equipment do I need to receive electronic shareholder communications?
If you have computer linked to the Internet you will almost certainly be able to receive shareholder communications in an electronic format. If you do not own a computer you could access the Internet with facilities available in public libraries.

In addition to an e-mail account, you will need two software applications: a web browser (such as the one you are using to read this page) and a PDF reader. The PDF reader is necessary because many of our electronic communications are sent in a PDF format.

Suggested PDF reader - Adobe Acrobat Reader

Download Adobe Acrobat Reader

Electronic shareholder communications – what do I do if I want to continue receiving printed documents?
If you want to continue to receive printed documents (such as the Annual Review and Summary Financial Statements) then you need take no action. Please note that with effect from November 2003, the Company's full interim results are no longer sent in a printed format and are available only in electronic format on this website. A summary of the results is also published in major UK newspapers.

Does Vodafone have an environmental report?
Yes. Vodafone is committed to environmental improvement and to ensuring high ethical standards in the conduct of its business and the provision of its supply chain. The Company's Corporate Responsibility Report is available in the Sustainability section.

Can I gift shares to charity?
Vodafone supports ShareGift, the charity share donation scheme administered by The Orr Mackintosh Foundation (registered charity number 1052686). Through ShareGift, shareholders who have a very small number of shares that might be considered uneconomic to sell are able to donate them to charity. Donated shares are aggregated and sold by ShareGift, the proceeds being passed on to a wide range of UK charities. Donating shares to charity gives rise neither to a gain nor loss for UK Capital Gains purposes and UK tax payers may also be able to claim income tax relief on such gifts of shares.

How do I transfer the relevant shares to ShareGift?
ShareGift transfer forms specifically for Vodafone shareholders are available from the Company's Registrars:

Computershare Investor Services PLC
P O Box 82
The Pavilions
Bridgwater Road
BS99 7NH
Telephone: +44 (0) 370 702 0198

Even if the share certificate has been lost or destroyed, the transfer can be completed. The service is usually free, however there may be an indemnity charge for a lost or destroyed share certificate where the value of the shares exceeds £100. Further details about ShareGift can be obtained from www.ShareGift.org or at:

17 Carlton House Terrace
Tel: +44 (0) 207 930 3737
Registered in England No. 3150478
Registered Charity No. 1052686

Archived FAQs

Special dividend FAQs

You announced a special dividend of 4.0p per share on 29 July 2011. Is this instead of the ordinary dividend?
No, it is in addition to the normal ordinary dividend.

What is the timetable for the special dividend?
The dividend was paid on 3 February 2012.

Do I have to take any action to receive the dividend?
No, the dividend will be paid in the same way as the ordinary dividend.

B Share FAQs

We are unable to comment on any specific circumstances. Each shareholder should contact their own tax adviser concerning the tax consequences of their particular situation.

Deferred shares will be acquired at a nominal price at the end of the deferred redemption period – i.e February 2008 – and therefore will be deemed to be disposed at that date for CGT purposes.

Cost basis for UK shareholders:

For UK capital gains tax purposes, the original base cost of Existing ordinary shares is apportioned between the New ordinary shares and the B shares by reference to their respective market values in accordance with the following:

The proportion of the original base cost allocated to the B shares is calculated by multiplying the original base cost by a ratio, X/(X+Y) where:

X is equal to the number of B shares issued to the shareholder multiplied by 15 pence; and

Y is equal to the number of New ordinary shares multiplied by 116.125 pence, being the relevant market value of a New ordinary share.

Due to the existence of fractional entitlements for most shareholders, where the number of Existing ordinary shares does not divide exactly by eight, this ratio will be different for each shareholder.

The remaining original base cost is allocated to the New ordinary shares.

Cost basis for US shareholders:

Generally, no existing tax basis is expected to be allocated to the B shares under Alternative 2 for US federal tax purposes. The receipt of B shares is expected to be viewed for the majority of individuals as the receipt of a dividend under US tax law. In respect of the share consolidation the existing tax basis is allocated on a proportional basis. For example if A owns eight shares/ ADRs with an original total cost of £8, on consolidation the seven new shares/ ADRs inherit the old original total cost base of £8, I.e. the individual share cost base will increase by eight/seven.

Circular to shareholders (PDF 234kb)

Airtouch FAQs

What was the effective date of the Merger with AirTouch Communications Inc?
30 June 1999.

What was the final Merger consideration?
Holders of AirTouch common stock receive 0.5 shares of Vodafone ADS plus $9 in cash for each share of AirTouch common stock they own.

Holders of AirTouch Class B preferred stock receive 0.403 shares of Vodafone ADS plus $7.25 in cash for each share of AirTouch Class B preferred stock they own.

AirTouch Class C preferred stock remains outstanding, however the company has an option to call the shares beginning 20 September 1999. Once called, the holder has the right to receive 0.690 shares of Vodafone AirTouch ADS plus $12.41 in cash for each AirTouch Class C preferred share held.

What was the market value of the merger consideration?
Based on the closing stock price of Vodafone ADS on 29 June 1999 the market value of the merger consideration is calculated as follows:

Closing price of Vodafone ADS times 0.5 plus $9

Closing price of VOD ADS = $197

Calculation of the value of the merger consideration:

$197 times 0.5 = $98.50 plus $9 = $107.50

What are the tax consequences of the Merger?
This information does not address all aspects of US federal income taxation or United Kingdom taxation that may be relevant to stockholders in light of their particular circumstances, or to stockholders who are subject to special provisions of US federal income tax law. Vodafone recommends that stockholders consult a tax adviser.

The receipt of Vodafone AirTouch ADSs by the holders of AirTouch common stock and by holders of AirTouch Class B preferred stock is tax free.

The receipt of cash by the holders of AirTouch common stock and by holders of AirTouch Class B preferred stock is taxable to the extent of your gain.

The conversion of AirTouch Class C preferred on or after 30 June 1999 is a fully taxable exchange to the extent of the holder's gain.

How do I calculate the tax consequences?
Please review pages 65-73 of Proxy for details. $9 in cash is taxed as a capital gain to the extent of your gain - short-term if held less than 1 year, long-term if held 1 year or more. Cash in lieu of fractional shares less the proportion of the holder's tax basis that is allocable to the fractional shares will be taxed as a capital gain or loss.

To calculate the aggregate capital gain to be recognised and the new basis in Vodafone AirTouch ADSs, go through the following steps for each block of shares purchased:

  1. Per Share market value of merger consideration $107.50
  2. Number of AirTouch shares held on the effective date
  3. Multiply line 1 and 2 to determine aggregate merger consideration
  4. Enter aggregate AirTouch adjusted tax basis
  5. Subtract line 4 from line 3 to determine realised gain
  6. Multiple line 2 by $9 to determine aggregate amount of cash received
  7. If line 5 is greater than line 6, basis in new Vodafone AirTouch shares is equal to line 4 and the holder should recognise the full amount from line 6 as a capital gain.
  8. If line 5 is less than line 6 but not negative then:
    • a) Add line 4 & 5 and subtract line 6 to determine aggregate basis in new Vodafone AirTouch shares
    • b) The amount on line 5 represents the amount of capital gains to recognised
  9. If merger consideration is less than the AirTouch adjusted tax basis, the cash received is considered a return of capital and the new basis is equal to the AirTouch adjusted tax basis less the cash received.

How will a fractional share be treated?
Stockholders will receive cash in lieu of a fractional Vodafone ADS. The difference between the amount of cash received in lieu of a fractional ADS and the proportion of the holder's tax basis that is allocable to the fractional share will be a capital gain or loss.

What is the AirTouch adjusted tax basis?
This is the price paid to purchase stock in AirTouch. If AirTouch stock was received in the spin-off from Pacific Telesis, the basis is 39.83% of the Pacific Telesis basis.

What should I do if I have not received my shares/cash entitlement since the merger?
Please contact Equiserve on +1 800 726 9732

My shares have been exchanged but I need some information regarding my stock since the merger, what should I do?
Please contact The Bank of New York Mellon on +1 800 233 5601

Who are the exchange agents?

By mail:
Corporate Actions
P. O. Box
Providence, RI 02940-3014

By Overnight delivery:
Corporate Actions
250 Royall Street
Canton, MA 02021

For Assistance please call:
Within the US, Canada and Puerto Rico: 1-800-546-5141
Outside the US, Canada and Puerto Rico: 1-781-575-2765.

Who are the transfer agents?

BNY Mellon

By post:
BNY Mellon Depositary Receipts
P.O. Box 43006, Providence
RI 02940-3006, USA

By courier:
BNY Mellon Depositary Receipts
250 Royall Street, Canton
MA 02021, USA

Calling from inside the US: 800 233 5601 (toll-free)
Calling from outside the US: +1 800 233 5601 / +1 201 680 6837 (not toll-free)

Mannesmann FAQs

What were the final terms of the offer for Mannesmann?
Vodafone offered 58.9646 Vodafone AirTouch shares for one Mannesmann share.

How many Mannesmann shares have been exchanged for Vodafone shares?
As of 12 midnight on 27 March 2000 (end of offer period) valid acceptance notices had been received for 499,970,377 Mannesmann shares. This is equal to approximately 98.62% of the issued share capital of Mannesmann.

Will there continue to be Mannesmann shares for the foreseeable future?
Mannesmann shareholders who wished neither to exchange nor to sell their shares do, indeed, have the possibility of retaining them. This means that there will continue to be Mannesmann shares, which can be traded on the stock exchange, but with reduced liquidity.

What will happen with the current Mannesmann Convertible Bonds and options for Mannesmann shares?
Due to the Vodafone offer the schedule for the Mannesmann Convertible Bonds has been changed. Vodafone offered 1,440 new Vodafone shares for each Mannesmann Convertible Bond. This offer referred to all 460,000 Convertibles with a maturity of five years, issued at the nominal value of EUR5,000 and carrying a coupon of 1.00% p.a. Investors could accept this offer between 21 February 2000 and 21 March 2000.

On 24 March 2000, Vodafone announced that valid acceptances of the Convertible Bond Offer had been received in respect of a total nominal value of approximately EUR2,294 Mannesmann Convertible Bonds, representing approximately 99.72% of the Mannesmann Convertible Bonds in issue. As a result, Vodafone issued 660,540,960 new Vodafone shares. Not tendered Mannesmann Convertible Bonds will remain outstanding.

Holders of Mannesmann options should please contact the appropriate banks through which the options were floated, as these will be treated differently.

I was a Mannesmann shareholder/ADS holder and tendered my shares during the Offer. I now own Vodafone shares/ADS. How do I treat my holding in Vodafone for US tax purposes? Are there any US federal income tax implications from this transaction?
If you are a US shareholder of Vodafone shares or ADS as a result of accepting the offer (‘the Offer’) for Mannesmann as outlined in the Exchange Offer Prospectus dated 23 December 1999 and supplemented on 20 January 2000 then you should not recognise gain or loss for US federal income tax purposes upon exchange of Mannesmann shares and ADSs for Vodafone Ordinary shares Under Section 368 (a) (1) (B) of the Internal Revenue Code except to the extent attributable to any cash received in lieu of fractional shares.

I became a shareholder of Vodafone AirTouch through the acquisition of Mannesmann. What tax basis should I use for my shareholding in Vodafone for US federal income tax purposes?
As a US shareholder, your tax basis in the Vodafone ordinary shares received pursuant to the Offer for Mannesmann as outlined in the Exchange Offer Prospectus dated 23 December 1999 and supplemented on 20 January 2000 should be equal to your tax basis in the Mannesmann shares and ADSs exchanged (less any basis allocated to the fractional shares for which cash was received).