Company Name and page strapline

Shareholder structure

Shareholder Analysis
(as at 31 March 2011)

Number of accounts

% of total issued shares

1 -1,000

430,021

0.21

1,001 – 5,000

79,461

0.32

5,001 – 50,000

27,629

0.61

50,001 – 100,000

1,126

0.14

100,001 – 500,000

1,094

0.44

More than 500,000

1,636

98.28

Total

540,967

100.00

Geographical Shareholder Analysis
(as at 31 March 2011)

% holding

UK

46.9

North America

30.2

Europe (excluding the UK)

14.4

Rest of World

8.5

Total

100.0

Major shareholders
The Bank of New York Mellon, as custodian of the Company’s ADR programme, held approximately 17% of the Company’s ordinary shares of 11 3/7 US cents each at 16 May 2011 as nominee. The total number of ADRs outstanding at 16 May 2011 was 886,242,945. At this date 1,369 holders of record of ordinary shares had registered addresses in the US and in total held approximately 0.007% of the ordinary shares of the Company. At 16 May 2011 the following percentage interests in the ordinary share capital of the Company, disclosable under the Disclosure and Transparency Rules, (DTR 5), have been notified to the directors:

Shareholder

% holding

Black Rock Inc

6.00

Legal & General Group Plc

3.59

The rights attaching to the ordinary shares of the Company held by this shareholder are identical in all respects to the rights attaching to all the ordinary shares of the Company. The directors are not aware, as at 16 May 2011, of any other interest of 3% or more in the ordinary share capital of the Company. The Company is not directly or indirectly owned or controlled by any foreign government or any other legal entity. There are no arrangements known to the Company that could result in a change of control of the Company.