Case studies

Vodafone One Net Express and Microsoft Office 365 from Vodafone has brought positive change to these small businesses. To discover more, click on a case study below.

All


New ways of working

Irish businesses are starting to talk about a new way of working. It's time to join the conversation.

Against a background of ever-changing technologies, businesses are adapting their ways of working in order to succeed and grow in today's market. See how four Irish companies are facing that challenge, using technology and unique ways of working to progress their business



How CCBS gave their clients the response they needed

When customers ring Central Conveyor Belt Services (CCBS), they’re looking for help – fast. If they can’t get through to someone, they’ll go elsewhere to one of CCBS’s competitors and the chances are they might not come back. CCBS needed to make sure that they could answer every call and make the most of every opportunity to help existing and potential customers. We were able to provide the solution: Vodafone One Net Express.



FitMama's low-cost solution to a costly comms problem

The trainers at pregnancy exercise specialists FitMama are always on the go as they deliver exercise and education services to pregnant women and new mothers through both public classes and private sessions. As the business expanded, its communication bills were getting bigger, yet its staff weren’t able to stay in touch with each other or with clients as effectively as they would have liked. Controlling costs and increasing ease of contactability – on both counts, Vodafone One Net Express is helping.



How Power Office Services kept the personal touch

Over the years, Power Office Services built its business by delivering a consistently high level of service to its customers. But its success was creating challenges – like how to meet the demands of its growing customer base, 24 hours a day, seven days a week. Vodafone was able to help meet the challenges and in so doing transform the business, with the Vodafone One Net Express solution.



Flexibility and scalability gave Penrillian peace of mind

Penrillian's competitive edge comes from its highly collaborative way of working with its customers. This in turn calls for highly flexible and reliable communications. Penrillian needs a robust communications solution especially as it's based in a small town in the UK's Lake District with customers located around the world. So when Penrillian was offered the all-in-one fixed and mobile Vodafone One Net Express solution, the company was very interested.

How oomph is free to continue growing without restrictions

oomph by name and oomph by nature! Rapidly growing multi-channel advertising agency oomph has always believed in being quick and mobile in order to best serve its clients around the world. oomph’s freedom to be able to do this, however, was hampered by the limitations of their in-house call management and switchboard system. Its system simply couldn’t keep pace. Vodafone was able to help – providing a simpler, better and cheaper total communications solution: Vodafone One Net Express.

How Phoenix4Training enhanced their brand with new ways of working

Flexible working and high levels of customer service are a big part of Phoenix4Training LLP’s small but growing business. Staff need to be able to stay in touch as they go about their business of helping to increase the skills of their clients’ workforces. To live up to this promise as efficiently as possible, Phoenix4Training realised it needed to transform its operations – creating a new central operational hub around which staff could work whether in the office, on the move or at client premises. The combined fixed line and mobile telephony service, Vodafone One Net Express is at the heart of this new more efficient, effective and flexible way of working.

Think Drinks fresh ideas for upping productivity

With only two staff in the office full-time and five on the road seeing customers, Think Drinks found that its old fixed-line phone system was limiting its ambitions for growth and its desire to respond as quickly and effectively as possible to customers. Thanks to the cloud-based Vodafone One Net Express solution, Think Drinks can now respond quickly to client calls on the same number, no matter when or where they are. And Microsoft Office 365 from Vodafone gives them familiar Microsoft Office desktop applications via the cloud so each employee has easy, instant access to crucial client information available on any device as they go about their business.

How Key Facilities Management kept costs to a minimum

Office365 Gordon Mitchell, ICT Manager at Key Facilities Management, wanted a low monthly communications bill – without compromising on flexibility. Thankfully, the low-cost business tools that come with Microsoft Office 365 from Vodafone were available to transform the way they do business.



One Net Express


How CCBS gave their clients the response they needed

When customers ring Central Conveyor Belt Services (CCBS), they’re looking for help – fast. If they can’t get through to someone, they’ll go elsewhere to one of CCBS’s competitors and the chances are they might not come back. CCBS needed to make sure that they could answer every call and make the most of every opportunity to help existing and potential customers. We were able to provide the solution: Vodafone One Net Express.



FitMama's low-cost solution to a costly comms problem

The trainers at pregnancy exercise specialists FitMama are always on the go as they deliver exercise and education services to pregnant women and new mothers through both public classes and private sessions. As the business expanded, its communication bills were getting bigger, yet its staff weren’t able to stay in touch with each other or with clients as effectively as they would have liked. Controlling costs and increasing ease of contactability – on both counts, Vodafone One Net Express is helping.

How Power Office Services kept the personal touch



Over the years, Power Office Services built its business by delivering a consistently high level of service to its customers. But its success was creating challenges – like how to meet the demands of its growing customer base, 24 hours a day, seven days a week. Vodafone was able to help meet the challenges and in so doing transform the business, with the Vodafone One Net Express solution.

Flexibility and scalability gave Penrillian peace of mind

Penrillian's competitive edge comes from its highly collaborative way of working with its customers. This in turn calls for highly flexible and reliable communications. Penrillian needs a robust communications solution especially as it's based in a small town in the UK's Lake District with customers located around the world. So when Penrillian was offered the all-in-one fixed and mobile Vodafone One Net Express solution, the company was very interested.

How oomph is free to continue growing without restrictions

oomph by name and oomph by nature! Rapidly growing multi-channel advertising agency oomph has always believed in being quick and mobile in order to best serve its clients around the world. oomph’s freedom to be able to do this, however, was hampered by the limitations of their in-house call management and switchboard system. Its system simply couldn’t keep pace. Vodafone was able to help – providing a simpler, better and cheaper total communications solution: Vodafone One Net Express.

How Phoenix4Training enhanced their brand with new ways of working

Flexible working and high levels of customer service are a big part of Phoenix4Training LLP’s small but growing business. Staff need to be able to stay in touch as they go about their business of helping to increase the skills of their clients’ workforces. To live up to this promise as efficiently as possible, Phoenix4Training realised it needed to transform its operations – creating a new central operational hub around which staff could work whether in the office, on the move or at client premises. The combined fixed line and mobile telephony service, Vodafone One Net Express is at the heart of this new more efficient, effective and flexible way of working.

Office 365

Think Drinks fresh ideas for upping productivity

With only two staff in the office full-time and five on the road seeing customers, Think Drinks found that its old fixed-line phone system was limiting its ambitions for growth and its desire to respond as quickly and effectively as possible to customers. Thanks to the cloud-based Vodafone One Net Express solution, Think Drinks can now respond quickly to client calls on the same number, no matter when or where they are. And Microsoft Office 365 from Vodafone gives them familiar Microsoft Office desktop applications via the cloud so each employee has easy, instant access to crucial client information available on any device as they go about their business.

How Key Facilities Management kept costs to a minimum

Office365 Gordon Mitchell, ICT Manager at Key Facilities Management, wanted a low monthly communications bill – without compromising on flexibility. Thankfully, the low-cost business tools that come with Microsoft Office 365 from Vodafone were available to transform the way they do business