By purchasing local numbers, your global customers can reach you, even if your business isn’t present in the region they operate.
Buy, manage and route your inbound numbers quickly and easily from our all-in-one global portal.
Hosted in the cloud, your service is always ready to grow with your business – without needing to invest Capex upfront.
Customised call flows allow you to route incoming calls from multiple countries to a single employee.
Historical calling reports help you make the right decisions to improve your operations and customer experience.
Benefit from built-in resilience and redundancy to create a consistent experience.
Purchase international inbound access numbers across 70+ countries in near real-time, with a flexible commercial model that only charges for the numbers and their usage.
With our intuitive, drag-and-drop call flow editor, you can route incoming calls to different agents by choosing the preferred date and time and interact with customers through control menus and call announcements.
Make data-driven decisions based on actionable insights from historical calling reports available via the Vodafone Business Interactive Voice portal.
Manage and track your service requests, bills and product configurations through Vodafone’s dedicated online customer service portal (COVE).
Automatic software updates are scheduled periodically to ensure that your service is always up to date, secure and performs at its best.
Benefit from a single contract – with a single supplier – to cover your global number provisioning and management needs.
Vodafone Business Interactive Voice
Unmatched scale on one of the world’s largest IP networks, wholly owned by us
500+ million mobile customers at the heart of our Interactive Voice strategy
Economies of scale across several destinations around the globe
High-quality retail and direct traffic routes
Relentless focus on fraud prevention and management
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